Customer Success Manager Reporting to the Director of Customer Success, the Customer Success Manager will support the Smartvault existing customer base. As a Customer Success Manager, you will drive ...
Customer Success Manager Reporting to the Director of Customer Success, the Customer Success Manager will support the Smartvault existing customer base. As a Customer Success Manager, you will drive ...
Customer Success Manager
Houston, TX · Remote
Customer Success Manager - Midstream Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to ...
Customer Success Manager
Houston, TX · Remote
Customer Success Manager - Midstream Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to ...
The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...
The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...
Client Success Manager
Houston, TX · On-site
$16 - $18/hr
Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...
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Client Success Manager
Houston, TX · On-site
$16 - $18/hr
Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...
Client Success Manager
Houston, TX · On-site
$16 - $18/hr
Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...
Quick apply
Client Success Manager
Houston, TX · On-site
$16 - $18/hr
Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...
Customer Success Manager
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive ...
Customer Success Manager
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive ...
Customer Success Manager
Spring, TX · On-site
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...
Customer Success Manager
Spring, TX · On-site
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...
Customer Success Manager - Americas The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts and leverages product expertise and a practitioner's lens to align account ...
Customer Success Manager - Americas The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts and leverages product expertise and a practitioner's lens to align account ...
Customer Success Manager
Houston, TX · On-site
$65K - $90K/yr
Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...
Customer Success Manager
Houston, TX · On-site
$65K - $90K/yr
Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...
Customer Success Manager
Houston, TX · On-site
$65K - $90K/yr
Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...
Quick apply
Customer Success Manager
Houston, TX · On-site
$65K - $90K/yr
Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...
Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...
Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...
Customer Success Manager
Houston, TX · On-site
Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...
Customer Success Manager
Houston, TX · On-site
Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...
Client Success Manager (MedInsight)
Houston, TX · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Manager (MedInsight)
Houston, TX · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Customer Success Manager In Houston About Welligence: Welligence Energy Analytics is a fast-growing market intelligence firm that combines machine learning with deep industry expertise to deliver ...
Customer Success Manager In Houston About Welligence: Welligence Energy Analytics is a fast-growing market intelligence firm that combines machine learning with deep industry expertise to deliver ...
Customer Success Manager
Houston, TX · On-site +1
As a Customer Success Manager, you will drive retention and expansion by educating customers, solving technical problems, helping with continued adoption of our products and services, and identifying ...
Quick apply
Customer Success Manager
Houston, TX · On-site +1
As a Customer Success Manager, you will drive retention and expansion by educating customers, solving technical problems, helping with continued adoption of our products and services, and identifying ...
Dealer Success Manager - Houston Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Dealer Success Manager - Houston Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Dealer Success Manager - Houston Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Dealer Success Manager - Houston Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Customer Success Manager
Houston, TX · Remote
This person will report directly to the Director of Customer Success. As a CSM, you will manage a portfolio of enterprise clients, build and maintain strong relationships, and ensure our clients are ...
Quick apply
Customer Success Manager
Houston, TX · Remote
This person will report directly to the Director of Customer Success. As a CSM, you will manage a portfolio of enterprise clients, build and maintain strong relationships, and ensure our clients are ...
Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...
Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...
Please note: this role is 100% in-office in Houston (The Heights) As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they ...
Please note: this role is 100% in-office in Houston (The Heights) As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they ...
Success Manager information
See Spring, TX salary details
$28.9K - $37.6K
4% of jobs
$37.6K - $46.3K
10% of jobs
$52.4K is the 25th percentile. Wages below this are outliers.
$46.3K - $55K
16% of jobs
$55K - $63.7K
15% of jobs
The median wage is $67.1K / yr.
$63.7K - $72.4K
14% of jobs
$72.4K - $81.1K
14% of jobs
$83.5K is the 75th percentile. Wages above this are outliers.
$81.1K - $89.8K
10% of jobs
$89.8K - $98.5K
10% of jobs
$98.5K - $107.2K
4% of jobs
$107.2K - $115.9K
2% of jobs
$115.9K - $124.6K
2% of jobs
$28.9K
$73.9K
$124.6K
How much do success manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Success Manager, and why are they important?
How does a Success Manager typically collaborate with cross-functional teams to support client outcomes?
What are Success Managers?

Job description
Reporting to the Director of Customer Success, the Customer Success Manager will support the Smartvault existing customer base. As a Customer Success Manager, you will drive retention and expansion by educating customers, solving technical problems, helping with continued adoption of our products and services, and identifying opportunities for customers to grow suite of SmartVault products. Smartvault prioritizes delivering an amazing customer experience, and this role will help deliver this through the customer journey.
The ideal candidate is high energy, experienced with web-based technologies, passionate about helping customers, and excels in communication via phone and email. Successful candidates will have the ability to quickly learn new technologies and communicate those concepts to customers with varying degrees of technical expertise. A collaborative approach is key as this role is expected to contribute ideas and initiate tactical improvements to the overall customer success process.
In this role, you will need to:
- Proactively connect with existing customers at established points throughout the year to maximize overall usage, value, and benefits of the SmartVault Software
- Perform ongoing assessments of customer deployments and take the necessary steps to increase adoption, usage, and derived value
- Drive results toward continued business growth and high customer satisfaction
- Project manage customer engagements, build out and execute project plans for program deployment and license activations; manage internal and external resources to achieve these goals.
- Drive customer issues, enhancement requests, and other initiatives toward accepted solutions ensuring a consistent and positive customer experience.
- Gain and capture an understanding of customers' needs, while owning requests and advocating for customer throughout the process.
- Drive productive and effective communication with customers and internal teams; provide timely account reporting to management and account teams.
- Develop process improvements and best practices to enhance the quality, effectiveness, and efficiency of our overall support of customers.
- Gain and apply thorough understanding of Smartvault solutions, supporting technologies, and internal tools for documentation and reporting; while maintaining accurate record of customer and internal discussions and action items.
- Meet or exceed goals as set by Smartvault's organizational and business initiatives
You should have:
- 2-3 years experience in Customer Success and/or account management function within a SaaS organization.
- Demonstrated ability to manage a high volume of activities and customer with varying priorities
- Very well-organized, with high attention to detail; ability and experience with developing and executing on customer project plans
- Exceptional follow-through and passion for delivering results for customers
- Ability to quickly identify and communicate potential risks and issues
- Possess strong written and verbal communication skills to effectively present and communicate to all levels of an organization
- Ability to effectively work with cross-functional teams
- Proficiency using MS Office (Word, PowerPoint, Excel), familiarity with SFDC preferred
About SmartVault
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Houston, TX, US
Year founded
2008