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Success Manager Jobs in Spring, TX (NOW HIRING)

Compass

Customer Success Manager

Katy, TX · On-site

As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day ...

Aldridge

Client Success Manager (2282)

Houston, TX · On-site

Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...

Compass

Customer Success Manager

Katy, TX

As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day ...

AREG

Client Success Manager

Houston, TX · On-site

$60K/yr

Description Advocates Real Estate Group is hiring our Success Champion. We are a high-producing ... ability to manage multiple priorities in a fast-moving environment are non-negotiable. • ...

Kastle Systems

Customer Success Manager

Houston, TX · Remote

Bachelor's degree preferred * 2-4 years of Account Management/Customer Success Management experience * Ability to create, maintain, and enhance customer relationships * Professional, polished in ...

Orbee Inc.

Customer Success Manager

Cypress, TX · Remote

Role Overview In this role, you won't just manage accounts; you will be the primary advisor for our clients, helping them navigate our data-as-a-service ecosystem to solve complex marketing ...

Orbee

Customer Success Manager

Cypress, TX · On-site

Role Overview In this role, you won't just manage accounts; you will be the primary advisor for our clients, helping them navigate our data-as-a-service ecosystem to solve complex marketing ...

BairesDev

Remote Client Success Manager

Baytown, TX · On-site +1

A global IT services firm is seeking a Client Account Manager who can work remotely. The ideal candidate will research potential clients, connect through various sales tools, and build strong ...

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Success Manager information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do success manager jobs pay per year?

As of May 30, 2026, the average yearly pay for success manager in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Success Manager, and why are they important?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

How does a Success Manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.
What are popular job titles related to Success Manager jobs in Spring, TX? For Success Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Success Manager jobs in Spring, TX look for? The top searched job categories for Success Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Success Manager jobs? Cities near Spring, TX with the most Success Manager job openings:
Success Manager jobs near you
Infographic showing various Success Manager job openings in Spring, TX as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.
Customer Success Manager

Customer Success Manager

Compass

Katy, TX • On-site

Other

Posted 21 days ago

Job description

Please note: this role is 100% in-office in Katy, Texas.

As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.

At Compass You Will:

  • Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings

  • Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions

  • Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests

  • Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

  • Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity

  • Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent

  • Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

  • Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

  • 2-3 years of experience in customer service, training, office management, hospitality, or operations

  • Previous experience in real estate a plus

  • Previous experience with live or remote training a plus

  • Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

  • Passion for supporting and serving agents trying to grow their businesses

  • The ability to establish credibility with key agent decision-makers and influencers

  • Great listening skills, connects well with others, and is empathetic of the customer's pain points

  • A passion for creating community within a space; you encourage in-office interaction, bonding and engagement

  • Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly

  • Skilled communicator with great interpersonal skills, ability to build and manage relationships

  • Meticulous attention to detail, highly organized

  • Strong creative writing skills and eye for design

  • Ability to work in the office during standard operating hours

  • Ability to lift up to 25 lbs

Please note: this role is 100% in-office in Katy, Texas.

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