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Success Manager Jobs in Austin, TX (NOW HIRING)

DealHub Ltd

Customer Success Manager

Austin, TX · On-site

$95 - $145/hr

Customer Success Manager Customer Success Austin, Texas, Austin Description DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest ...

New

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Posted today

Wolters Kluwer

Customer Success Manager

Austin, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

New

Wolters Kluwer

Customer Success Manager

Austin, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Posted today

DealHub

Customer Success Manager

Austin, TX · On-site +1

Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must * Have proven hands-on experience with leading onboarding and implementation processes * Have proven ...

DealHub

Customer Success Manager

Austin, TX · Remote

Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must * Have proven hands-on experience with leading onboarding and implementation processes * Have proven ...

Tractian

Customer Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

Handraise

Customer Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

Customer Success Manager We are seeking a highly skilled Customer Success Manager to help us build the future of AI brand perception intelligence. Founded in 2023, Handraise is an AI-native narrative ...

TRACTIAN

Customer Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

BigCommerce

Customer Success Manager

Austin, TX · On-site

Customer Success Manager (CSM) At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. We connect the tools and systems that power ...

Hackajob

Customer Success Manager

Austin, TX · On-site

Customer Success Manager Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending ...

Cira Apps Ltd

Customer Success Manager

Austin, TX · On-site

WhatYou'llDo As aCustomer Success Manager,you'llplay a vital role in our customers'journey. Here'showyou'llmake an impact: * Serve as the primary point of contact for assigned customers, ensuring ...

hackajob

Customer Success Manager

Austin, TX · On-site

Customer Success Manager Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending ...

Assa Abloy

Customer Success Manager

Austin, TX · On-site

  • Retirement

Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | Department: Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security integrators and ...

Melio

Customer Success Manager

Austin, TX · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

HUB International Limited

Client Success Manager

Austin, TX · On-site +1

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Manager Location: Remote Classification: Full Time Reports To : VP of Financial Wellness Compensation : $75,000-$80,000 plus 10% yearly discretionary bonus Scheduled Hours: Monday ...

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Success Manager information

See Austin, TX salary details

$32.2K

$82.3K

$138.7K

How much do success manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for success manager in Austin, TX is $82,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,100.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What are popular job titles related to Success Manager jobs in Austin, TX?

For Success Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Success Manager jobs in Austin, TX look for?

The top searched job categories for Success Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Success Manager jobs?

Cities near Austin, TX with the most Success Manager job openings:

Success Manager jobs near you
Infographic showing various Success Manager job openings in Austin, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $82,314 per year, or $39.6 per hour.

Customer Success Manager

DealHub Ltd

Austin, TX • On-site

$95 - $145/hr

Other

Posted yesterday

New

Job description

Customer Success Manager

Customer Success Austin, Texas, Austin


Description

DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.


The ideal candidate enjoys solving technically complex onboarding challenges and excels at transforming those challenges into measurable customer value.


Key Responsibilities

  • Customer meetings on a daily basis, in different stages in their journey.

  • Understand customers' business objectives and proactively identify opportunities to drive value and ROI.

  • Train and provide technical sessions to new customers, ensuring they have a smooth transition onto the platform and understand its features and functionalities.

  • Serve as a trusted advisor to customers, offering guidance and best practices to optimize their usage and adoption of the platform.

  • Collaborate with cross-functional teams, including Sales, Product, and Support, to advocate for customer needs and ensure a seamless customer experience.

  • Conduct regular business reviews with customers and proactively identify and address any issues or concerns to ensure customer satisfaction and retention.

  • Drive upsell and expansion opportunities within existing accounts, working closely with the Sales team.


Requirements

On the technical aspects, we expect you to:



  • Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must

  • Have proven hands-on experience with leading onboarding and implementation processes

  • Have proven experience and understanding of CRM (Salesforce/Dynamics/Hubspot) - is a must

  • Have good understanding of sales and business processes

  • Experience with CPQ tools (an advantage)


On the interpersonal aspects, we expect you to:



  • Have proven experience with similar roles: Customer Success Manager / Presales / Sales Engineer / Technical Account Manager

  • Feel comfortable leading workshops and technical training sessions

  • Have excellent interpersonal communication and customer-oriented skills

  • Act as the trusted advisor in front of C-suite and senior levels

  • Have a \"can-do\" approach, great problem-solving and work-under-pressure ability

  • Love working in a dynamic and fast-paced environment

  • Communicate in English as a mother tongue level - is a must

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