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Success Manager Jobs in Austin, TX (NOW HIRING)

Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must * Have proven hands-on experience with leading onboarding and implementation processes * Have proven ...

Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must * Have proven hands-on experience with leading onboarding and implementation processes * Have proven ...

Customer Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

Customer Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

Customer Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

Customer Success Manager We are seeking a highly skilled Customer Success Manager to help us build the future of AI brand perception intelligence. Founded in 2023, Handraise is an AI-native narrative ...

What You'll Do As aCustomer Success Manager, you'll play a vital role in our customers' journey. Here's how you'll make an impact: * Serve as the primary point of contact for assigned customers ...

Customer Success Manager

Austin, TX · On-site

$262K - $355K/yr

Customer Success Manager The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and strategic success of Arm's largest hyperscaler Partners. Acting as a ...

Customer Success Manager (CSM) At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. We connect the tools and systems that power ...

WhatYou'llDo As aCustomer Success Manager,you'llplay a vital role in our customers'journey. Here'showyou'llmake an impact: * Serve as the primary point of contact for assigned customers, ensuring ...

Customer Success Manager

Austin, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

We believe the best Customer Success Managers are curious, proactive, and genuinely invested in helping merchants grow. They build trust, solve meaningful problems, and continuously look for ways to ...

Customer Success Manager Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending ...

Client Success Manager

Austin, TX · On-site +1

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Manager Location: Remote Classification: Full Time Reports To : VP of Financial Wellness Compensation : $75,000-$80,000 plus 10% yearly discretionary bonus Scheduled Hours: Monday ...

Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | Department: Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security integrators and ...

Customer Success Manager

Austin, TX · On-site

$60K - $75K/yr

Customer Success Manager Vendidit | Austin, Texas | Onsite | Full-time About Vendidit Vendidit is a holdings company operating a group of businesses in the returns, overstock, and resale sector. Its ...

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Client Success Manager

Austin, TX · Remote

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Manager Location: Remote Classification: Full Time Reports To : VP of Financial Wellness Compensation : $75,000-$80,000 plus 10% yearly discretionary bonus Scheduled Hours: Monday ...

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Success Manager information

See Austin, TX salary details

$31.7K

$80.9K

$136.4K

How much do success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for success manager in Austin, TX is $80,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $96,400.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager, often called a customer success manager, is responsible for building strong relationships with clients, ensuring they achieve their desired outcomes with a company's products or services. They monitor client satisfaction, provide support, and collaborate with sales and technical teams to promote retention and growth, often using tools like CRM software. Success managers typically require strong communication skills and industry knowledge to effectively address client needs and improve overall experience.

What are popular job titles related to Success Manager jobs in Austin, TX?

For Success Manager jobs in Austin, TX, the most frequently searched job titles are:

What cities near Austin, TX are hiring for Success Manager jobs?

Cities near Austin, TX with the most Success Manager job openings:

Infographic showing various Success Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $80,909 per year, or $38.9 per hour.

Customer Success Manager

Welligence Energy Analytics

Austin, TX • On-site

Other

Re-posted 4 days ago


Job description

Interested in Working with Welligence?

If you want to transform energy research, come join our interdisciplinary team of petroleum engineers, data scientists, energy analysts, sales & marketers, and software developers!

Customer Success Manager

In Houston

About Welligence:

Welligence Energy Analytics is a fast-growing market intelligence firm that combines machine learning with deep industry expertise to deliver commercial upstream, LNG, and energy transition insights worldwide. Through a subscription-based model offering unmatched asset-level transparency, we serve E&P companies, financial institutions, governments, and the service sector—from supermajors to national oil companies. Our team helps clients make smarter decisions on valuations, opportunities, and decarbonization strategies, with a global presence spanning four continents that provides a comprehensive view of the energy landscape.

Role Overview - Customer Success Manager:

As a Customer Success Manager at Welligence, you'll play a pivotal role in shaping the success and growth of our clients and our firm. This position is perfect for someone passionate about driving product adoption, enhancing customer satisfaction, and spotting new business opportunities through strategic client engagement.

Responsibilities:

  • Enhance customer adoption, retention, and satisfaction through effective onboarding, training, and prompt technical support.
  • Develop and implement dynamic client training programs to integrate seamlessly with client workflows, maximizing the value of our services.
  • Identify growth opportunities in client portfolios, offering actionable insights to support account managers.
  • Strengthen relationships to enhance product engagement, broaden our user base, and optimize Welligence subscription value.
  • Utilize engagement and usage metrics to monitor and report on customer health.
  • Maintain meticulous CRM records to track client interactions and opportunities accurately.
  • Work closely with the product development team to channel client feedback and help evolve our offerings

Skills and Experience:

  • Demonstrated success in customer-facing roles, with a strong emphasis on relationship building and customer satisfaction.
  • Proven ability to develop and execute strategies for client retention and expansion.
  • Exceptional communication skills, both verbal and written.
  • Experience in crafting tailored value propositions to meet diverse customer needs.
  • A commercial mindset with a keen ability to discern customer needs and uncover opportunities for growth.
  • Independence and self-motivation, with the ability to thrive in a dynamic, fast-paced environment.
  • Excellent time management and organizational skills.
  • A graduate degree in a relevant field is preferred.
  • Knowledge of or experience in the oil and gas sector is a plus.
  • Familiarity with data and analytics tools (e.g., Tableau, Power BI, or similar platforms) is a plus.