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Customer Success Manager Jobs in Spring, TX (NOW HIRING)

Schlumberger

Customer Success Manager

Houston, TX

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

IntelliSPEC

Customer Success Manager

Shenandoah, TX

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive ...

PK Companies Group

Customer Success Manager

Spring, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...

Enverus

Customer Success Manager

Houston, TX · Remote

Customer Success Manager - Midstream Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to ...

SmartVault

Customer Success Manager

Houston, TX · On-site +1

As a Customer Success Manager, you will drive retention and expansion by educating customers, solving technical problems, helping with continued adoption of our products and services, and identifying ...

CarNow

Customer Success Manager

Houston, TX · On-site

$65K - $90K/yr

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...

CarNow

Customer Success Manager

Houston, TX · On-site

$65K - $90K/yr

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...

CarNow

Customer Success Manager

Houston, TX

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...

CarNow

Customer Success Manager

Houston, TX · On-site

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ...

Datavant

Customer Success Manager

Houston, TX · Remote

This person will report directly to the Director of Customer Success. As a CSM, you will manage a portfolio of enterprise clients, build and maintain strong relationships, and ensure our clients are ...

Compass

Customer Success Manager

Houston, TX

Please note: this role is 100% in-office in Houston (The Heights) As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they ...

Compass

Customer Success Manager

Katy, TX

As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day ...

Compass

Customer Success Manager

Katy, TX

As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day ...

Kastle Systems

Customer Success Manager

Houston, TX · Remote

Bachelor's degree preferred * 2-4 years of Account Management/Customer Success Management experience * Ability to create, maintain, and enhance customer relationships * Professional, polished in ...

Orbee Inc.

Customer Success Manager

Cypress, TX · Remote

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

Orbee

Customer Success Manager

Cypress, TX · On-site

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

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See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do customer success manager jobs pay per year?

As of May 29, 2026, the average yearly pay for customer success manager in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What Do Customer Success Managers Do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Spring, TX? The most popular types of Customer Success jobs in Spring, TX are:
What are popular job titles related to Customer Success Manager jobs in Spring, TX? For Customer Success Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager jobs in Spring, TX look for? The top searched job categories for Customer Success Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Manager jobs? Cities near Spring, TX with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Spring, TX as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.
Customer Success Manager

Customer Success Manager

SmartVault Corporation

Houston, TX

Other

Posted 18 days ago

Job description

Customer Success Manager

Reporting to the Director of Customer Success, the Customer Success Manager will support the Smartvault existing customer base. As a Customer Success Manager, you will drive retention and expansion by educating customers, solving technical problems, helping with continued adoption of our products and services, and identifying opportunities for customers to grow suite of SmartVault products. Smartvault prioritizes delivering an amazing customer experience, and this role will help deliver this through the customer journey.

The ideal candidate is high energy, experienced with web-based technologies, passionate about helping customers, and excels in communication via phone and email. Successful candidates will have the ability to quickly learn new technologies and communicate those concepts to customers with varying degrees of technical expertise. A collaborative approach is key as this role is expected to contribute ideas and initiate tactical improvements to the overall customer success process.

In this role, you will need to:

  • Proactively connect with existing customers at established points throughout the year to maximize overall usage, value, and benefits of the SmartVault Software
  • Perform ongoing assessments of customer deployments and take the necessary steps to increase adoption, usage, and derived value
  • Drive results toward continued business growth and high customer satisfaction
  • Project manage customer engagements, build out and execute project plans for program deployment and license activations; manage internal and external resources to achieve these goals.
  • Drive customer issues, enhancement requests, and other initiatives toward accepted solutions ensuring a consistent and positive customer experience.
  • Gain and capture an understanding of customers' needs, while owning requests and advocating for customer throughout the process.
  • Drive productive and effective communication with customers and internal teams; provide timely account reporting to management and account teams.
  • Develop process improvements and best practices to enhance the quality, effectiveness, and efficiency of our overall support of customers.
  • Gain and apply thorough understanding of Smartvault solutions, supporting technologies, and internal tools for documentation and reporting; while maintaining accurate record of customer and internal discussions and action items.
  • Meet or exceed goals as set by Smartvault's organizational and business initiatives

You should have:

  • 2-3 years experience in Customer Success and/or account management function within a SaaS organization.
  • Demonstrated ability to manage a high volume of activities and customer with varying priorities
  • Very well-organized, with high attention to detail; ability and experience with developing and executing on customer project plans
  • Exceptional follow-through and passion for delivering results for customers
  • Ability to quickly identify and communicate potential risks and issues
  • Possess strong written and verbal communication skills to effectively present and communicate to all levels of an organization
  • Ability to effectively work with cross-functional teams
  • Proficiency using MS Office (Word, PowerPoint, Excel), familiarity with SFDC preferred

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