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Customer Success Manager Jobs in Spring, TX (NOW HIRING)

PK Companies Group

Customer Success Manager

Spring, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...

HungerRush

Customer Success Manager

Houston, TX · On-site +1

Learn more at www.hungerrush.com Job Overview HungerRush is seeking a driven Customer Success Manager to manage a portfolio of restaurant customers, driving long-term relationships and business ...

HungerRush

Customer Success Manager

Houston, TX · Remote

Learn more atwww.hungerrush.com Job Overview HungerRush is seeking a driven Customer Success Manager to manage a portfolio of restaurant customers, driving long-term relationships and business growth.

Enerex

Customer Success Manager

Houston, TX · Remote

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

Orbee

Customer Success Manager

Cypress, TX · On-site

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

Honeywell

Sr Manager, Customer Success

Houston, TX · On-site

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Honeywell

Sr Manager, Customer Success

Houston, TX · On-site

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Honeywell

Sr Manager, Customer Success

Houston, TX

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX · On-site

Roles & Responsibilities Customer Relationship Management * Own and maintain strong, longterm ... Customer Success KPIs & Reporting * Maintain and update customer health scores, adoption indicators ...

Det Norske Veritas

Head of Customer Success

Houston, TX · On-site

Head Of Customer Success Lead Customer Outcomes. Build a World-Class Customer Success Function ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Spring, TX

Customer Success Manager information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do customer success manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for customer success manager in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand regions can earn over $120,000, often with bonuses and benefits included.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and promoting product adoption. CSMs often use customer relationship management (CRM) tools and require strong communication and problem-solving skills.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What do you do as a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, address issues, and identify opportunities for account growth, often using customer relationship management (CRM) tools. The role requires communication skills, product knowledge, and a focus on customer satisfaction to reduce churn and promote loyalty.

What Do Customer Success Managers Do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

Do CSMs make good money?

Customer Success Managers typically earn a competitive salary that varies by industry, experience, and location. According to industry data, the average base salary ranges from $60,000 to $100,000 annually, with potential bonuses and commissions increasing total compensation. Strong communication skills and familiarity with customer relationship management (CRM) tools can enhance earning potential.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), specialized medical professionals (e.g., surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Customer Success Managers typically do not reach this level of compensation unless they hold executive or highly specialized roles with bonuses and stock options.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support that requires emotional intelligence and complex problem-solving. AI tools can assist CSMs by automating routine tasks and analyzing data, allowing them to focus on strategic and relationship-driven activities. The role of a CSM is expected to evolve with AI, emphasizing skills in communication, empathy, and strategic thinking.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Spring, TX? The most popular types of Customer Success jobs in Spring, TX are:
What are popular job titles related to Customer Success Manager jobs in Spring, TX? For Customer Success Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager jobs in Spring, TX look for? The top searched job categories for Customer Success Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Manager jobs? Cities near Spring, TX with the most Customer Success Manager job openings:
Customer Success Manager jobs near you

Customer Success Manager

PK Companies Group

Spring, TX • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Customer Success Manager - intelliSPEC

About the Role

We’re looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you’ll drive product adoption, lead regular customer check‑ins and QBRs, and manage renewals while ensuring customers achieve measurable outcomes with IntelliSPEC.

This is a hands-on, customer-facing role ideal for someone who enjoys managing multiple accounts, solving problems, and translating customer needs into value.

What You’ll Do

  • Manage a portfolio of SMB and mid‑market customer accounts
  • Drive adoption and engagement across key IntelliSPEC modules
  • Lead recurring customer meetings, trainings, and QBRs
  • Own renewals within standard guidelines
  • Identify simple expansion opportunities (users, sites, modules)
  • Monitor account health and proactively manage risks
  • Partner with Sales, Product, and Development to resolve issues and escalate feedback

What You Bring

  • 1–3 years of total professional experience
  • At least 1 year in SaaS, customer success, account management, or a customer-facing role
  • Strong communication and stakeholder management skills
  • Comfort using data and dashboards to guide customer conversations
  • Ability to manage multiple accounts and priorities at once
  • Organized, proactive, and solutions-oriented approach

Bonus Points

  • Experience with Customer Success tools (CRM, Gainsight, etc.)
  • Familiarity with inspection, maintenance, safety, or industrial workflows
  • Customer Success or negotiation/presentation training

Additional Details

  • Manage a diverse portfolio of SMB to mid‑market customers
  • Roughly 10–15% travel for onsite meetings, QBRs, or go‑lives
  • Mix of virtual collaboration and in‑person customer engagement
About IntelliSPEC

IntelliSPEC is transforming industrial operations with a unified, intelligent platform built for safety, reliability, and efficiency. Our solutions empower inspection teams and plant operators to work anywhere, even in low-connectivity environments, with secure, resilient, and intuitive tools.

Perks/Benefits

Competitive Pay of $65,000.00 - $80,000.00 per year depending on experience, Paid time off and Holidays, Health, Dental, and Vision Benefits, Flexible Spending Account (FSA), Health Savings Account (HSA), Company Match 401(k), Company Paid Life Insurance, Company Paid Short- and Long-Term Disability, Company Paid Employee Assistance Program (EAP)

PK Companies Group, LLC is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.

All hiring decisions are based on the qualifications of each candidate compared to other candidates and business needs.

We thank all applicants for their interest in our company, but only those selected for an interview will be contacted.


This employer participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the US. Employers can only use E-Verify once you have accepted a job offer and completed the form I-9.

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