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Customer Success Director Jobs in Spring, TX (NOW HIRING)

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

In Person Position Overview Impact Directors LLC is seeking a Client Success Manager to oversee ... Familiarity with CRM systems, online business platforms, and digital communication tools is ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

In Person Position Overview Impact Directors LLC is seeking a Client Success Manager to oversee ... Familiarity with CRM systems, online business platforms, and digital communication tools is ...

MHI

Lead Payroll Analyst - Customer Success

Houston, TX · On-site

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Customer Success - Lead Payroll ... Maintain visibility across all vendor engagements, including direct domain exchanges between the ...

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Customer Success Director information

See Spring, TX salary details

$34.3K

$108.1K

$159.3K

How much do customer success director jobs pay per year?

As of Jul 31, 2026, the average yearly pay for customer success director in Spring, TX is $108,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $129,500.00 per year, depending on experience, location, and employer.

What is a Customer Success Director?

A Customer Success Director is a senior leader responsible for overseeing customer success teams and strategies within a company. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, leading to increased customer satisfaction, retention, and growth. They work closely with other departments, such as sales and product, to align customer needs with business objectives and drive long-term value. Additionally, they analyze customer feedback, develop best practices, and mentor customer success managers to deliver exceptional experiences.

What are the key skills and qualifications needed to thrive as a Customer Success Director, and why are they important?

To thrive as a Customer Success Director, you need a deep understanding of customer relationship management, account strategy, and data-driven decision making, usually backed by a bachelor’s degree and significant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management software is typically required. Exceptional leadership, strategic thinking, and communication skills set top performers apart, enabling them to inspire teams and build strong client partnerships. These skills and qualities are vital for driving customer satisfaction, retention, and long-term business growth.

What Is the Job of the Customer Success Director?

A customer success director oversees a team of specialists whose role is to manage the relations with their client base to ensure their continued growth and retention. Your responsibilities as director include client management and the development of initiatives and campaigns to identify revenue-generating and marketing opportunities. You work proactively with your staff to improve the performance of the company and optimize the use of its products and services. Your duties also involve training both staff and customers and troubleshooting any gaps in delivery and efficiency.

How does a Customer Success Director typically collaborate with other departments to drive customer satisfaction and retention?

A Customer Success Director works closely with teams such as Sales, Product, and Support to ensure a seamless customer experience. They often participate in cross-functional meetings to address customer feedback, align on client goals, and strategize on account renewals or upsell opportunities. By fostering open communication and sharing insights from customer interactions, they help other departments understand and address client needs, ultimately driving higher satisfaction and retention rates. This collaborative approach is essential for identifying and resolving pain points while supporting overall business objectives.
More about Customer Success Director jobs
What are the most commonly searched types of Customer Success jobs in Spring, TX? The most popular types of Customer Success jobs in Spring, TX are:
What job categories do people searching Customer Success Director jobs in Spring, TX look for? The top searched job categories for Customer Success Director jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Director jobs? Cities near Spring, TX with the most Customer Success Director job openings:
Customer Success Director jobs near you
Infographic showing various Customer Success Director job openings in Spring, TX as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $108,064 per year, or $52 per hour.

Director, Customer Success & Solutions - 210546

Halliburton

Houston, TX • On-site

Full-time

Posted 15 days ago

Halliburton rating

7.2

Company rating: 7.2 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

333rd of 438 rated engineering

Job description

We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.
A career that's the whole package!
At Halliburton, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.
Halliburton Landmark delivers digital solutions that enable energy operators to make more connected, data-driven decisions across the full asset lifecycle. Landmark's platforms integrate subsurface, drilling, production, and asset intelligence into a scalable, open ecosystem that supports planning, execution, and optimization. By combining deep domain expertise with advanced analytics, cloud technologies, and AI, Landmark helps customers accelerate insights, improve performance, and drive operational excellence in complex energy environments.
Our approach
At Halliburton Landmark, our approach is rooted in close collaboration, deep domain expertise, and practical innovation. We work across disciplines to solve complex energy challenges by turning data into actionable insight and delivering solutions that scale across the asset lifecycle and create measurable customer impact.
A quick snapshot...
The Director, Customer Success & Solutions leads Landmark's forward-deployed customer-facing teams and drives Customer Success modernization across global regions. This leader will build scalable operating models, improve customer outcomes, strengthen operational efficiency, and support sustainable growth across complex energy software environments.
Why it's a big deal...
  • Leads global forward-deployed teams across Customer Success, Professional Services, Solutions, and Field Engineering.
  • Modernizes the Customer Success operating model to improve value realization, service delivery, and customer experience.
  • Builds scalable customer segmentation, regional coverage, and engagement models that align resources to customer impact.
  • Drives operational efficiency through consistent processes, measurable outcomes, and disciplined execution across regions.
  • Connects customer needs with Product, Engineering, Sales, and Services to strengthen Landmark's portfolio and customer experience.
  • Enables scalable growth in complex enterprise environments across energy software, industrial software, and scientific computing.

Here's what we're looking for...
  • 15+ years of leadership experience in customer success, professional services, field engineering, technical services, or related customer-facing functions.
  • 5+ years leading customer-facing organizations at scale, including direct management of managers or directors.
  • Proven experience building or substantially scaling Customer Success, Professional Services, Solutions, or Field Engineering organizations.
  • Experience designing customer segmentation, regional coverage, and scalable engagement models.
  • Strong record driving Customer Success modernization, operational transformation, and measurable customer outcomes.
  • Domain experience in energy software, industrial software, scientific computing, or complex technical software environments.
  • Strong executive presence with the ability to influence customer, product, engineering, and commercial stakeholders.

Here's what will give you an edge...
  • Experience leading global, multi-region customer-facing organizations through transformation or rapid scale.
  • Deep understanding of enterprise adoption, value realization, support models, and customer lifecycle management.
  • Operational discipline with experience improving service levels, productivity, and business performance.
  • Track record of building high-performing teams, developing leaders, and creating scalable talent structures.
  • Experience supporting digital transformation, AI, analytics, cloud, or advanced technical software solutions
  • Skills are typically acquired through completion of an undergraduate degree in geoscience, engineering, drilling or computer science and 15 years of experience in E&P which includes experience in project management and management experience

Did we pique your interest?
Why Join Landmark? At Halliburton Landmark, you'll be part of a global team shaping the future of digital solutions for the energy industry. We combine deep domain expertise with advanced technologies-analytics, cloud platforms, and AI-to solve complex, real-world challenges at scale.
Joining Landmark means working on high-impact products, collaborating with experts across disciplines, and gaining exposure to the full asset lifecycle. We value innovation rooted in practical outcomes, encourage continuous learning, and support career growth through meaningful work, mentorship, and development opportunities. If you're motivated by solving tough problems, making data actionable, and contributing to solutions that matter, Landmark offers an environment where your work makes a measurable difference.
AI Fluency & Growth Mindset - We welcome candidates who:
  • Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making.
  • Craft effective prompts to optimize the quality and relevance of AI-generated outputs.
  • Explore and apply agentic AI systems to streamline workflows and automate tasks.
  • Leverage AI tools to boost efficiency, creativity, and innovation in daily work.
  • Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact.

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Location
3000 N Sam Houston Pkwy E, Houston, Texas, 77032, United States
Job Details
Requisition Number: 210546
Experience Level: Experienced Hire
Job Family: Support Services
Product Service Line: Landmark Software & Services
Full Time / Part Time: Full Time
Additional Locations for this position:
Compensation Information
Compensation is competitive and commensurate with experience.

What Halliburton employees say

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About Halliburton

Sourced by ZipRecruiter

Halliburton, headquartered in Houston, TX, US, is a world-renowned corporation in the oilfield services industry. Established in 1919, the company has made significant inroads in the energy sector, playing a pivotal role in oil and gas explorations across the globe. One can visit their official website, halliburton.com, to learn more about their business operations, products, and services. Halliburton specializes in a broad spectrum of services including locating hydrocarbons, managing geological data, drilling and formation evaluation, well construction and completion, and optimizing production throughout the life of the field. Halliburton’s mission is to maximize the value of oil and gas assets.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

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