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Shopify Customer Success Manager Jobs in Spring, TX

Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Customer Success Manager

Houston, TX · On-site

$90 - $157/hr

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Customer Success Manager

Houston, TX · On-site +1

$85K - $115K/yr

Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not including benefits) General Position Description The Customer Success Manager is responsible for ...

Customer Success Manager

Houston, TX · On-site

$85K - $115K/yr

Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not including benefits) General Position Description The Customer Success Manager is responsible for ...

Customer Success Manager

Houston, TX · On-site

$85K - $115K/yr

Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not including benefits) General Position Description The Customer Success Manager is responsible for ...

Customer Success Manager The Customer Success Manager is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through ...

Customer Success Manager

Cypress, TX · On-site

$70 - $110/hr

Requirements * 3-5 years of experience in Customer Success, Account Management, Customer Lifecycle Management, Customer Marketing, Customer Growth, or customer‑facing commercial roles * Experience ...

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

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Showing results 1-20

Shopify Customer Success Manager information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do shopify customer success manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for shopify customer success manager in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What does a Shopify Customer Success Manager do?

A Shopify Customer Success Manager (CSM) is responsible for helping merchants maximize the value of the Shopify platform. They serve as a main point of contact for merchants, providing onboarding assistance, proactive support, and strategic guidance to help businesses grow. CSMs work to understand each client's unique goals and challenges, ensuring satisfaction and long-term retention. They may also coordinate with technical and support teams to resolve issues and recommend best practices for using Shopify's features.

What are the key skills and qualifications needed to thrive as a Shopify Customer Success Manager?

To thrive as a Shopify Customer Success Manager, you need a strong understanding of e-commerce best practices, account management experience, and knowledge of the Shopify platform. Familiarity with customer relationship management (CRM) tools, support ticketing systems, and analytics dashboards is typically required. Exceptional communication, problem-solving, and relationship-building skills help you stand out in supporting and retaining clients. These combined skills are crucial for driving customer satisfaction, resolving issues efficiently, and ensuring clients maximize the value of Shopify’s solutions.

How does a Shopify Customer Success Manager typically collaborate with other teams to enhance the merchant experience?

Shopify Customer Success Managers regularly work cross-functionally with sales, product, and support teams to ensure merchants receive comprehensive guidance and solutions. They relay merchant feedback to product teams to help prioritize feature updates and improvements, and coordinate with sales to identify upsell opportunities that align with the merchant's growth goals. This collaborative approach ensures that merchants benefit from a seamless experience and that their evolving needs are addressed promptly. Strong communication and teamwork skills are essential for success in this role.

What is the difference between Shopify Customer Success Manager vs Shopify Account Manager?

AspectShopify Customer Success ManagerShopify Account Manager
Primary FocusEnsuring customer satisfaction, onboarding, and retentionManaging client accounts, upselling, and renewals
Work EnvironmentCustomer support teams, onboarding processesSales teams, client relationship management
Required SkillsCustomer service, communication, product knowledgeSales, negotiation, relationship building

The Shopify Customer Success Manager primarily focuses on onboarding, supporting, and retaining customers to ensure their success with Shopify. In contrast, the Shopify Account Manager emphasizes managing existing client accounts, driving sales, and renewals. While both roles require strong communication skills and industry knowledge, the Customer Success Manager is more customer support-oriented, whereas the Account Manager leans toward sales and account growth.

How much do Shopify customer success managers make?

Shopify Customer Success Managers typically earn between $60,000 and $100,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, with more experienced managers earning higher compensation. Skills in communication, technical tools, and client management are important for this role.

What are popular job titles related to Shopify Customer Success Manager jobs in Spring, TX?

For Shopify Customer Success Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Shopify Customer Success Manager jobs in Spring, TX look for?

The top searched job categories for Shopify Customer Success Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Shopify Customer Success Manager jobs?

Cities near Spring, TX with the most Shopify Customer Success Manager job openings:

Infographic showing various Shopify Customer Success Manager job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 40% In-person, 20% Hybrid, and 40% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.

Customer Success Manager

Houston, TX • On-site

Other

Posted 22 days ago


Job description

Customer Success Manager

We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients — including hedge funds, oil majors, refiners, vessel owners and trading companies — and be responsible for their onboarding, adoption, retention and growth. As part of a small, global CS team, there's plenty of room to shape the role and grow with it.

What You'll Be Doing

  • Own onboarding, training and support for your client portfolio, driving product adoption and account health.
  • Build strong relationships with clients, understanding their workflows and challenges.
  • Partner with Sales to spot cross-sell and upsell opportunities, and manage renewal risk.
  • Feed client insight back to the Product team to help shape the roadmap.
  • Maintain and improve our Customer Success processes and tools.
  • Help build a company-wide culture centered on customer success.

About You

  • Some knowledge of, or experience in, oil & gas, commodities, or trading — you understand the world our clients operate in.
  • Experience in a customer-facing role such as Customer Success or Account Management — ideally supporting a data, intelligence, or SaaS product.
  • Comfortable using AI and automation tools in your day-to-day work, and curious to find smarter ways of doing things.
  • Strong communicator, comfortable building relationships and influencing stakeholders.
  • Analytical and process-minded — you like understanding what drives client value.
  • Proactive and comfortable with ambiguity — happy to figure things out and get stuck in.
  • High level of integrity and alignment with Sparta's values.

Sparta Commodities is proud to be an equal opportunity employer and promotes diversity within its workforce. We are determined that no-one will ever receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, veteran status or any basis covered by appropriate law.