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Virtual Customer Success Manager Jobs in Spring, TX

Sparta Commodities

Customer Success Manager

Houston, TX · On-site

Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...

Schlumberger

Customer Success Manager

Houston, TX · On-site

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

Wolters Kluwer

Customer Success Manager

Houston, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...

Wolters Kluwer N.V.

Customer Success Manager

Houston, TX · On-site

$90 - $157/hr

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person ...

Wolters Kluwer

Customer Success Manager

Houston, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...

ForeFlight

Sr Customer Success Manager

Houston, TX · On-site

$85 - $120/hr

Customer Success Managers focus on retention, renewal execution, expansion, customer health, and ... Self‑starter with the ability to thrive in a virtual work environment Basic Qualifications * 5+ ...

Arva Corp

Customer Success Manager

Houston, TX · On-site

$85K - $115K/yr

Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not including benefits) General Position Description The Customer Success Manager is responsible for ...

Arva Intelligence

Customer Success Manager

Houston, TX · On-site +1

$85K - $115K/yr

Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not including benefits) General Position Description The Customer Success Manager is responsible for ...

Arva Intelligence

Customer Success Manager

Houston, TX · On-site

$85K - $115K/yr

Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not including benefits) General Position Description The Customer Success Manager is responsible for ...

SHI GmbH

Customer Success Manager - Cisco

Houston, TX · On-site

$100K - $200K/yr

Customer Success Manager The Customer Success Manager is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through ...

Jobtailor

Customer Success Manager

Cypress, TX · On-site

$70 - $110/hr

Requirements * 3-5 years of experience in Customer Success, Account Management, Customer Lifecycle Management, Customer Marketing, Customer Growth, or customer‑facing commercial roles * Experience ...

Enerex

Customer Success Manager

Houston, TX · Remote

$70K/yr

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

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All JobsCustomer Success JobsVirtual Customer Success Manager JobsVirtual Customer Success Manager Jobs in Spring, TX

Virtual Customer Success Manager information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do virtual customer success manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for virtual customer success manager in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What is a virtual customer success manager?

A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.

What does a virtual customer success manager do?

A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.

What are the key skills and qualifications needed to thrive as a virtual customer success manager?

To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.

What job categories do people searching Virtual Customer Success Manager jobs in Spring, TX look for?

The top searched job categories for Virtual Customer Success Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Virtual Customer Success Manager jobs?

Cities near Spring, TX with the most Virtual Customer Success Manager job openings:

Virtual Customer Success Manager jobs near you
Infographic showing various Virtual Customer Success Manager job openings in Spring, TX as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.

Customer Success Manager

Houston, TX • On-site

Sparta Commodities
See more jobs at Sparta Commoditiesexternal

Other

Posted 25 days ago

Job description

Customer Success Manager

We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients — including hedge funds, oil majors, refiners, vessel owners and trading companies — and be responsible for their onboarding, adoption, retention and growth. As part of a small, global CS team, there's plenty of room to shape the role and grow with it.

What You'll Be Doing

  • Own onboarding, training and support for your client portfolio, driving product adoption and account health.
  • Build strong relationships with clients, understanding their workflows and challenges.
  • Partner with Sales to spot cross-sell and upsell opportunities, and manage renewal risk.
  • Feed client insight back to the Product team to help shape the roadmap.
  • Maintain and improve our Customer Success processes and tools.
  • Help build a company-wide culture centered on customer success.

About You

  • Some knowledge of, or experience in, oil & gas, commodities, or trading — you understand the world our clients operate in.
  • Experience in a customer-facing role such as Customer Success or Account Management — ideally supporting a data, intelligence, or SaaS product.
  • Comfortable using AI and automation tools in your day-to-day work, and curious to find smarter ways of doing things.
  • Strong communicator, comfortable building relationships and influencing stakeholders.
  • Analytical and process-minded — you like understanding what drives client value.
  • Proactive and comfortable with ambiguity — happy to figure things out and get stuck in.
  • High level of integrity and alignment with Sparta's values.

Sparta Commodities is proud to be an equal opportunity employer and promotes diversity within its workforce. We are determined that no-one will ever receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, veteran status or any basis covered by appropriate law.

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