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Virtual Customer Success Manager Jobs in Spring, TX

IntelliSPEC

Customer Success Manager

Shenandoah, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager ... Mix of virtual collaboration and in-person customer engagement About IntelliSPEC IntelliSPEC is ...

PK Companies Group

Customer Success Manager

Spring, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager ... Mix of virtual collaboration and in‑person customer engagement About IntelliSPEC IntelliSPEC is ...

Aveva

Customer Success Manager

Houston, TX · On-site

$101.60K - $268.30K/yr

Customer Success Manager (CSM) Manager: Manager, CSM, Global Location: San Leandro, CA, Lake Forest, CA, Scottsdale, AZ, Houston, TX, Johnson City, TN, Philadelphia, PA and Owings Mill, MD In this ...

CarNow

Customer Success Manager

Houston, TX · On-site

$65K - $90K/yr

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Provides virtual account management to a designated book of business between 100-200 dealer ...

CarNow

Customer Success Manager

Houston, TX · On-site

$65K - $90K/yr

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Provides virtual account management to a designated book of business between 100-200 dealer ...

CarNow

Customer Success Manager

Houston, TX · On-site

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Provides virtual account management to a designated book of business between 100-200 dealer ...

CarNow

Customer Success Manager

Houston, TX

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Provides virtual account management to a designated book of business between 100-200 dealer ...

Schlumberger

Customer Success Manager

Houston, TX

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

Enverus

Customer Success Manager

Houston, TX · Remote

Customer Success Manager - Midstream Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to ...

SmartVault

Customer Success Manager

Houston, TX · On-site +1

As a Customer Success Manager, you will drive retention and expansion by educating customers, solving technical problems, helping with continued adoption of our products and services, and identifying ...

Datavant

Customer Success Manager

Houston, TX · Remote

This person will report directly to the Director of Customer Success. As a CSM, you will manage a portfolio of enterprise clients, build and maintain strong relationships, and ensure our clients are ...

Compass

Customer Success Manager

Houston, TX

Please note: this role is 100% in-office in Houston (The Heights) As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they ...

Compass

Customer Success Manager

Katy, TX

As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day ...

Compass

Customer Success Manager

Katy, TX

As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day ...

Kastle Systems

Customer Success Manager

Houston, TX · Remote

Bachelor's degree preferred * 2-4 years of Account Management/Customer Success Management experience * Ability to create, maintain, and enhance customer relationships * Professional, polished in ...

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Virtual Customer Success Manager information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do virtual customer success manager jobs pay per year?

As of May 28, 2026, the average yearly pay for virtual customer success manager in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What is a Virtual Customer Success Manager job?

A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.

What are the key skills and qualifications needed to thrive in the Virtual Customer Success Manager position, and why are they important?

To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.

What does a typical day look like for a Virtual Customer Success Manager?

A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.
More about Virtual Customer Success Manager jobs
What are popular job titles related to Virtual Customer Success Manager jobs in Spring, TX? For Virtual Customer Success Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Success Manager jobs in Spring, TX look for? The top searched job categories for Virtual Customer Success Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Virtual Customer Success Manager jobs? Cities near Spring, TX with the most Virtual Customer Success Manager job openings:
Virtual Customer Success Manager jobs near you
Infographic showing various Virtual Customer Success Manager job openings in Spring, TX as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 4% Part Time, and 3% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.

Customer Success Manager

IntelliSPEC

Shenandoah, TX • On-site

$65K - $80K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Customer Success Manager - intelliSPEC
About the Role
We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive product adoption, lead regular customer check-ins and QBRs, and manage renewals while ensuring customers achieve measurable outcomes with IntelliSPEC.
This is a hands-on, customer-facing role ideal for someone who enjoys managing multiple accounts, solving problems, and translating customer needs into value.
What You'll Do
  • Manage a portfolio of SMB and mid-market customer accounts
  • Drive adoption and engagement across key IntelliSPEC modules
  • Lead recurring customer meetings, trainings, and QBRs
  • Own renewals within standard guidelines
  • Identify simple expansion opportunities (users, sites, modules)
  • Monitor account health and proactively manage risks
  • Partner with Sales, Product, and Development to resolve issues and escalate feedback
What You Bring
  • 1-3 years of total professional experience
  • At least 1 year in SaaS, customer success, account management, or a customer-facing role
  • Strong communication and stakeholder management skills
  • Comfort using data and dashboards to guide customer conversations
  • Ability to manage multiple accounts and priorities at once
  • Organized, proactive, and solutions-oriented approach
Bonus Points
  • Experience with Customer Success tools (CRM, Gainsight, etc.)
  • Familiarity with inspection, maintenance, safety, or industrial workflows
  • Customer Success or negotiation/presentation training
Additional Details
  • Manage a diverse portfolio of SMB to mid-market customers
  • Roughly 10-15% travel for onsite meetings, QBRs, or go-lives
  • Mix of virtual collaboration and in-person customer engagement

About IntelliSPEC
IntelliSPEC is transforming industrial operations with a unified, intelligent platform built for safety, reliability, and efficiency. Our solutions empower inspection teams and plant operators to work anywhere, even in low-connectivity environments, with secure, resilient, and intuitive tools.
Perks/Benefits
Competitive Pay of $65,000.00 - $80,000.00 per year depending on experience, Paid time off and Holidays, Health, Dental, and Vision Benefits, Flexible Spending Account (FSA), Health Savings Account (HSA), Company Match 401(k), Company Paid Life Insurance, Company Paid Short- and Long-Term Disability, Company Paid Employee Assistance Program (EAP)
PK Companies Group, LLC is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.
All hiring decisions are based on the qualifications of each candidate compared to other candidates and business needs.
We thank all applicants for their interest in our company, but only those selected for an interview will be contacted.
This employer participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the US. Employers can only use E-Verify once you have accepted a job offer and completed the form I-9.

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