King Of Prussia, PA · On-site
$20 - $35/hr
Seeking an experienced Customer Success Manager to support customer onboarding and a software implementation. This hybrid contract role, based in the Greater Philadelphia area, focuses on helping
King Of Prussia, PA · On-site
$20 - $35/hr
Seeking an experienced Customer Success Manager to support customer onboarding and a software implementation. This hybrid contract role, based in the Greater Philadelphia area, focuses on helping
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other
FL · On-site
At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success Manager plays a critical
FL · On-site
At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success Manager plays a critical
PA · Remote
At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success Manager plays a critical
PA · Remote
At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success Manager plays a critical
At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success Manager plays a critical
At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success Manager plays a critical
Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you
Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you
Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you
Quick apply
Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you
$70K - $95K/yr
: About Streamline Healthcare Solutions: Here at Streamline, we strive on building lasting and trusting relationships with our clients, and our employees set the bar. Our mission is to build
$70K - $95K/yr
: About Streamline Healthcare Solutions: Here at Streamline, we strive on building lasting and trusting relationships with our clients, and our employees set the bar. Our mission is to build
Chesterbrook, PA · On-site
At Education Management Solutions, we merge essential information across environments, helping organizations align performance and capabilities between education, training, and active provider care.
Chesterbrook, PA · On-site
At Education Management Solutions, we merge essential information across environments, helping organizations align performance and capabilities between education, training, and active provider care.
Customer Success Representative* We'relooking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.
Customer Success Representative* We'relooking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.
Los Angeles, CA · On-site
$25 - $35/hr
Customer Success Manager Job Description POSITION SUMMARY The Customer Success Manager is responsible for the customer experience and journey, from first contact to billing and invoicing. The CSM
Los Angeles, CA · On-site
$25 - $35/hr
Customer Success Manager Job Description POSITION SUMMARY The Customer Success Manager is responsible for the customer experience and journey, from first contact to billing and invoicing. The CSM
$25 - $35/hr
Customer Success Manager Job Description POSITION SUMMARY The Customer Success Manager is responsible for the customer experience and journey, from first contact to billing and invoicing. The CSM
$25 - $35/hr
Customer Success Manager Job Description POSITION SUMMARY The Customer Success Manager is responsible for the customer experience and journey, from first contact to billing and invoicing. The CSM
Woodbury, NY · On-site
$90K - $130K/yr
As THE leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting
Quick apply
Woodbury, NY · On-site
$90K - $130K/yr
As THE leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting
Irving, TX · On-site
KMS Lighthouse is one of the hottest up and coming tech companies working with Fortune 500 and Fortune 1000 enterprises around the world! Named the #1 knowledge management company in the Forrester
Quick apply
Irving, TX · On-site
KMS Lighthouse is one of the hottest up and coming tech companies working with Fortune 500 and Fortune 1000 enterprises around the world! Named the #1 knowledge management company in the Forrester
Waltham, MA · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial
Waltham, MA · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial
Chicago, IL · On-site
$20/hr
Customer Success Representative* We're looking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.
Chicago, IL · On-site
$20/hr
Customer Success Representative* We're looking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.
New York, NY · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial
New York, NY · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial
Welcome to the Demo Job Listing for Lever! This is a fictional job created solely for demonstration purposes and is not an actual open position . We've crafted this listing to showcase the
Welcome to the Demo Job Listing for Lever! This is a fictional job created solely for demonstration purposes and is not an actual open position . We've crafted this listing to showcase the
Who You Are You are a customer fanatic with a proven track record of going above and beyond for your customers. You are consultative and innovative in your thinking, and enjoy figuring out how to
Who You Are You are a customer fanatic with a proven track record of going above and beyond for your customers. You are consultative and innovative in your thinking, and enjoy figuring out how to
New York, NY · On-site
Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the
New York, NY · On-site
Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.
A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.
To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.
$20 - $35/hr
Temporary
Medical, Dental, Vision, Life, Retirement
Posted 3 days ago
New
Seeking an experienced Customer Success Manager to support customer onboarding and a software implementation.
This hybrid contract role, based in the Greater Philadelphia area, focuses on helping customers successfully adopt technology through virtual and onsite training, product demonstrations, and ongoing support.
The ideal candidate has 3+ years of experience in Customer Success, Implementation, Professional Services, or Educational Technology, along with strong presentation, communication, and relationship-building skills.
Experience with SaaS, healthcare, or education software is preferred, and travel to customer sites may be required.
Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
Wayne, PA, US
2017
