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Customer Success Jobs in Spring, TX (NOW HIRING)

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX · On-site

Job Purpose The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio of Weatherford digital software ...

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX · On-site

Customer Success Specialist for Digital Products The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio ...

Schlumberger

Customer Success Manager

Houston, TX · On-site

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

PK Companies Group

Customer Success Manager

Spring, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...

IntelliSPEC

Customer Success Manager

Shenandoah, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive ...

vivi.io

Customer Success Manager

Houston, TX · Remote

TheRole We are looking for an experienced Customer Success Manager to own a portfolio of K-12 school district accounts across the full customer lifecycle. You will drive onboarding, build adoption ...

Honeywell

Sr Manager, Customer Success

Houston, TX · On-site

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Honeywell

Sr Manager, Customer Success

Houston, TX

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Honeywell

Sr Manager, Customer Success

Houston, TX

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Drive Tlv

Team Lead, Customer Success

Houston, TX · On-site

Team Lead, Customer Success At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world's first fully automated suite of vehicle ...

Enerex

Project Manager (Customer Success)

Houston, TX · Remote

This role sits within the Customer Success team and acts as the operational bridge between Customer Success, Product, Engineering, Sales, and Clients. The Project Manager owns timelines, manages ...

UVeye

Team Lead, Customer Success

Houston, TX · Remote

The Customer Success Team Lead will oversee a team of Customer Success Managers (CSMs) responsible for managing dealer partnerships within the dealership sector. This role will drive customer ...

UVeye

Team Lead, Customer Success

Houston, TX · On-site +1

$125K - $135K/yr

The Customer Success Team Lead will oversee a team of Customer Success Managers (CSMs) responsible for managing dealer partnerships within the dealership sector. This role will drive customer ...

Enerex

Customer Success Manager

Houston, TX · Remote

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in Spring, TX

Customer Success information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do customer success jobs pay per year?

As of Jun 27, 2026, the average yearly pay for customer success in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Customer Success roles often pay between $15 and $30 per hour, so earning $2000 weekly typically requires working around 67 hours at the higher end of this range. To reach this income, professionals may need to work full-time hours, develop strong communication and problem-solving skills, and seek positions with higher pay or performance bonuses. Building experience and certifications can also improve earning potential in remote customer success jobs.

What are the key skills and qualifications needed to thrive as a Customer Success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What job makes $10,000 a month without a degree?

In customer success roles, high-paying positions can reach $10,000 or more per month for experienced professionals managing large accounts or working in SaaS companies. Success in this field often requires strong communication skills, industry knowledge, and sometimes certifications, but a formal degree is not always necessary for top-tier earnings.

What is a Customer Success role?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

How does a Customer Success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

Is customer success a remote job?

Customer success roles are often available as remote positions, especially in companies that prioritize digital communication tools like email, chat, and video conferencing. Many organizations offer fully remote or hybrid options, requiring skills in customer relationship management and familiarity with remote collaboration platforms. However, some roles may require on-site presence depending on the company's policies and client needs.

What is the job of customer success?

Customer Success is a role focused on building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. It involves onboarding, providing support, and proactively addressing client needs to promote retention and satisfaction. Customer Success professionals often use tools like CRM software and require good communication and problem-solving skills.
What are the most commonly searched types of Customer Success jobs in Spring, TX? The most popular types of Customer Success jobs in Spring, TX are:
What are popular job titles related to Customer Success jobs in Spring, TX? For Customer Success jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success jobs in Spring, TX look for? The top searched job categories for Customer Success jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success jobs? Cities near Spring, TX with the most Customer Success job openings:
Customer Success jobs near you
Infographic showing various Customer Success job openings in Spring, TX as of June 2026, with employment types broken down into 66% Full Time, 32% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.
CUSTOMER SUCCESS SPECIALIST

CUSTOMER SUCCESS SPECIALIST

Weatherford

Houston, TX • On-site

Full-time

Posted 20 hours ago

Weatherford rating

7.3

Company rating: 7.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

33rd of 74 rated oil and gas companies

Job description

            

Job Purpose                                       

The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio of Weatherford digital software accounts.

This is an individual contributor role. The CSS executes within an established Customer Success framework owning day-to-day customer relationships, tracking account health, and ensuring customers realize measurable value from Weatherford's digital solutions. The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes.

Success in this role is measured by customer health scores, adoption growth, renewal execution, and the quality of customer relationships maintained across the assigned portfolio.

Roles & Responsibilities

Customer Relationship Management 

  • Own and maintain strong, longterm relationships with prioritized digital product customers 

  • Act as the primary post-sale point of contact, focused on customer outcomes and value realization 

  • Lead regular customer engagements centered on usage trends, adoption goals, and renewal readiness 

Customer Adoption & Value Realization 

  • Execute proactive adoption strategies based on customer objectives, product capabilities, and usage data 

  • Identify adoption gaps and early risk indicators; escalate to management with recommended actions 

  • Ensure customers clearly understand and can articulate the value of their Weatherford digital products 

  • Support onboarding of new customers within the assigned portfolio 

Retention & Renewals Execution 

  • Monitor customer health signals and proactively flag retention risk to the Sr. Manager 

  • Partner with Sales on renewal preparation providing customer context, adoption data, and account insights 

  • Support renewal execution by delivering data-driven recommendations and maintaining strong customer advocacy 

  • Track and report renewal status across the assigned portfolio 

Customer Success KPIs & Reporting 

  • Maintain and update customer health scores, adoption indicators, and renewal risk flags within established frameworks 

  • Synthesize account data from CRM and product systems to support prioritization and decision-making 

  • Deliver regular account status updates to the Sr. Manager and relevant stakeholders 

  • Contribute to Customer Success reporting cycles with accurate, timely account data 

Customer Feedback & Surveys 

  • Deploy and analyze customer journey surveys within assigned accounts 

  • Translate customer feedback into health score inputs and escalate systemic issues to management 

  • Document customer signals and product feedback for roadmap consideration 

Customer Communication 

  • Manage customer-facing communications for assigned accounts including release updates and product newsletters 

  • Ensure messaging is consistent, value-focused, and aligned with adoption and retention objectives 

CrossFunctional Collaboration 

  • Work cross-functionally with Sales, Product, and Support teams to resolve customer issues and drive outcomes 

  • Communicate customer feedback and account insights to the Sr. Manager for escalation and roadmap input 

  • Participate in internal Customer Success reviews and contribute account-level data and updates 

 

Experience & Education

Required:

  • Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field
  • 5+ years of experience in customer success, account management, or a client-facing role within software or digital products
  • Experience managing customer relationships and supporting renewals
  • Strong communication and relationship-building skills
  • Ability to interpret customer data and translate insights into actions
  • Experience with CRM systems (e.g., Salesforce) and Microsoft Office

          Preferred

  • Experience in the energy industry or industrial software environments
  • Familiarity with Customer Success platforms (e.g., Gainsight, ChurnZero)
  • Exposure to KPI-driven customer success models
  • Experience with cloud platforms (AWS, Azure, or GCP)
  • Knowledge of ticketing systems (e.g., Zendesk, HubSpot)
  • Project or change management experience

Knowledge, Skills & Abilities

 

  • Customer-focused mindset with strong problem-solving ability
  • Analytical thinking and data interpretation
  • Strong organizational and time management skills
  • Ability to collaborate across teams and influence without authority
  • Comfortable working in a fast-paced, evolving environment

Travel Requirement: This role may require domestic and potentially international travel of up to: 30%

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