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Customer Success Jobs in Spring, TX (NOW HIRING)

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX

Job Purpose The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio of Weatherford digital software ...

PK Companies Group

Customer Success Manager

Spring, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...

3E

Customer Success Manager

Houston, TX · Remote

$74K - $84K/yr

We're looking for a Customer Success Manager to build strong customer relationships, drive product adoption, and support retention and growth across a defined book of business. In this role, you will ...

SynMax

Customer Success Specialist

Houston, TX · On-site

Customer Success Specialist, Vulcan SynMax Houston, TX (Hybrid) Full-time SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery - catching ...

SynMax

Customer Success Specialist

Houston, TX · On-site

Customer Success Specialist, Vulcan SynMax Houston, TX (Hybrid) Full-time SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery - catching ...

SynMax

Customer Success Specialist

Houston, TX

Customer Success Specialist, Vulcan SynMax · Houston, TX (Hybrid) · Full-time SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery ...

HungerRush

Customer Success Manager

Houston, TX · On-site +1

Learn more at www.hungerrush.com Job Overview HungerRush is seeking a driven Customer Success Manager to manage a portfolio of restaurant customers, driving long-term relationships and business ...

HungerRush

Customer Success Manager

Houston, TX · Remote

Learn more atwww.hungerrush.com Job Overview HungerRush is seeking a driven Customer Success Manager to manage a portfolio of restaurant customers, driving long-term relationships and business growth.

Honeywell

Sr Manager, Customer Success

Houston, TX · On-site

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Enerex

Customer Success Manager

Houston, TX · Remote

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for incoming queries and issues related to the OptiSigns application. * Respond to end-user inquiries and ...

impac Fleet

Be Seen First

Customer Success Representative

The Woodlands, TX · On-site

$45K - $50K/yr

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless and positive experience. You'll be the go-to expert for answering questions, troubleshooting issues ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in Spring, TX

Customer Success information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do customer success jobs pay per year?

As of Jul 20, 2026, the average yearly pay for customer success in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Customer Success roles often pay between $15 and $30 per hour, so earning $2000 weekly typically requires working around 67 hours at the higher end of this range. To increase earnings, professionals can develop strong communication and problem-solving skills, gain relevant certifications, and seek positions with performance-based bonuses or commissions, especially in SaaS or tech companies that value customer retention and upselling. Working efficiently and building expertise can help maximize income within a remote customer success environment.

What are the key skills and qualifications needed to thrive as a Customer Success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What is a typical CSM salary?

A Customer Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may start at lower salaries, while those with specialized skills or in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions.

What jobs pay 4000 a week without a degree?

Customer Success roles typically do not pay $4,000 a week without significant experience or seniority. High-paying jobs that can reach this level without a degree often include sales, real estate, or specialized trades like certain construction or technical roles, but these usually require skills, certifications, or a strong track record rather than formal education. Most roles paying this amount are either commission-based or require extensive experience.

What is a Customer Success role?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

How does a Customer Success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the job of customer success?

Customer Success is a role focused on helping clients achieve their desired outcomes with a company's products or services. It involves building relationships, onboarding new customers, providing support, and ensuring customer satisfaction to promote retention and growth. Professionals in this role often use CRM tools and require strong communication and problem-solving skills.
What are the most commonly searched types of Customer Success jobs in Spring, TX? The most popular types of Customer Success jobs in Spring, TX are:
What are popular job titles related to Customer Success jobs in Spring, TX? For Customer Success jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success jobs in Spring, TX look for? The top searched job categories for Customer Success jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success jobs? Cities near Spring, TX with the most Customer Success job openings:
Customer Success jobs near you
Infographic showing various Customer Success job openings in Spring, TX as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.
CUSTOMER SUCCESS SPECIALIST

CUSTOMER SUCCESS SPECIALIST

Weatherford International

Houston, TX • On-site

Full-time

Re-posted 24 days ago

Weatherford rating

7.3

Company rating: 7.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

36th of 75 rated oil and gas companies

Job description


Job Purpose
The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio of Weatherford digital software accounts.
This is an individual contributor role. The CSS executes within an established Customer Success framework owning day-to-day customer relationships, tracking account health, and ensuring customers realize measurable value from Weatherford's digital solutions. The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes.
Success in this role is measured by customer health scores, adoption growth, renewal execution, and the quality of customer relationships maintained across the assigned portfolio.
Roles & Responsibilities
Customer Relationship Management
  • Own and maintain strong, long-term relationships with prioritized digital product customers

  • Act as the primary post-sale point of contact, focused on customer outcomes and value realization

  • Lead regular customer engagements centered on usage trends, adoption goals, and renewal readiness

Customer Adoption & Value Realization
  • Execute proactive adoption strategies based on customer objectives, product capabilities, and usage data

  • Identify adoption gaps and early risk indicators; escalate to management with recommended actions

  • Ensure customers clearly understand and can articulate the value of their Weatherford digital products

  • Support onboarding of new customers within the assigned portfolio

Retention & Renewals Execution
  • Monitor customer health signals and proactively flag retention risk to the Sr. Manager

  • Partner with Sales on renewal preparation providing customer context, adoption data, and account insights

  • Support renewal execution by delivering data-driven recommendations and maintaining strong customer advocacy

  • Track and report renewal status across the assigned portfolio

Customer Success KPIs & Reporting
  • Maintain and update customer health scores, adoption indicators, and renewal risk flags within established frameworks

  • Synthesize account data from CRM and product systems to support prioritization and decision-making

  • Deliver regular account status updates to the Sr. Manager and relevant stakeholders

  • Contribute to Customer Success reporting cycles with accurate, timely account data

Customer Feedback & Surveys
  • Deploy and analyze customer journey surveys within assigned accounts

  • Translate customer feedback into health score inputs and escalate systemic issues to management

  • Document customer signals and product feedback for roadmap consideration

Customer Communication
  • Manage customer-facing communications for assigned accounts including release updates and product newsletters

  • Ensure messaging is consistent, value-focused, and aligned with adoption and retention objectives

Cross-Functional Collaboration
  • Work cross-functionally with Sales, Product, and Support teams to resolve customer issues and drive outcomes

  • Communicate customer feedback and account insights to the Sr. Manager for escalation and roadmap input

  • Participate in internal Customer Success reviews and contribute account-level data and updates

Experience & Education
Required:
  • Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field
  • 5+ years of experience in customer success, account management, or a client-facing role within software or digital products
  • Experience managing customer relationships and supporting renewals
  • Strong communication and relationship-building skills
  • Ability to interpret customer data and translate insights into actions
  • Experience with CRM systems (e.g., Salesforce) and Microsoft Office

Preferred
  • Experience in the energy industry or industrial software environments
  • Familiarity with Customer Success platforms (e.g., Gainsight, ChurnZero)
  • Exposure to KPI-driven customer success models
  • Experience with cloud platforms (AWS, Azure, or GCP)
  • Knowledge of ticketing systems (e.g., Zendesk, HubSpot)
  • Project or change management experience

Knowledge, Skills & Abilities
  • Customer-focused mindset with strong problem-solving ability
  • Analytical thinking and data interpretation
  • Strong organizational and time management skills
  • Ability to collaborate across teams and influence without authority
  • Comfortable working in a fast-paced, evolving environment

Travel Requirement: This role may require domestic and potentially international travel of up to: 30%

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