Purpose of the Job The Customer Success Manager is responsible for re-engaging i-PRO's existing end customer base, building ongoing relationships with key accounts, and surfacing expansion ...
Purpose of the Job The Customer Success Manager is responsible for re-engaging i-PRO's existing end customer base, building ongoing relationships with key accounts, and surfacing expansion ...
Customer Success Manager
Cypress, TX · On-site
You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...
Customer Success Manager
Cypress, TX · On-site
You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...
POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic partner and advocate for our enterprise healthcare clients. This role is responsible for driving ...
POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic partner and advocate for our enterprise healthcare clients. This role is responsible for driving ...
Customer Success Manager
Cypress, TX · On-site
You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...
Customer Success Manager
Cypress, TX · On-site
You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...
Enterprise Customer Success Lead
Houston, TX · On-site +1
POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic partner and advocate for our enterprise healthcare clients. This role is responsible for driving ...
Enterprise Customer Success Lead
Houston, TX · On-site +1
POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic partner and advocate for our enterprise healthcare clients. This role is responsible for driving ...
Customer Experience Customer Success Specialist(Hybrid)
Houston, TX · On-site
$96K - $128K/yr
Customer Experience (CX) Customer Success Specialist As a Customer Experience (CX) Customer Success Specialist, you will act as the primary advocate for our customers, championing their success by ...
Customer Experience Customer Success Specialist(Hybrid)
Houston, TX · On-site
$96K - $128K/yr
Customer Experience (CX) Customer Success Specialist As a Customer Experience (CX) Customer Success Specialist, you will act as the primary advocate for our customers, championing their success by ...
Customer Success Associate (Sales Track)
Houston, TX · On-site
$40/hr
You start by owning customer success work and learning the product deeply, then move into handling inbound sales, and - on demonstrated performance - into an Account Executive role over roughly 12 to ...
Customer Success Associate (Sales Track)
Houston, TX · On-site
$40/hr
You start by owning customer success work and learning the product deeply, then move into handling inbound sales, and - on demonstrated performance - into an Account Executive role over roughly 12 to ...
Customer Success Associate (Sales Track)
Houston, TX · On-site
$40/hr
You start by owning customer success work and learning the product deeply, then move into handling inbound sales, and -- on demonstrated performance -- into an Account Executive role over roughly 12 ...
Quick apply
Customer Success Associate (Sales Track)
Houston, TX · On-site
$40/hr
You start by owning customer success work and learning the product deeply, then move into handling inbound sales, and -- on demonstrated performance -- into an Account Executive role over roughly 12 ...
Customer Success Associate (Sales Track)
Jersey Village, TX · On-site
$40/hr
You start by owning customer success work and learning the product deeply, then move into handling inbound sales, and - on demonstrated performance - into an Account Executive role over roughly 12 to ...
Customer Success Associate (Sales Track)
Jersey Village, TX · On-site
$40/hr
You start by owning customer success work and learning the product deeply, then move into handling inbound sales, and - on demonstrated performance - into an Account Executive role over roughly 12 to ...
Customer Success Manager (CSM) LeanData helps the world's fastest-growing companies automate, simplify, and accelerate revenue. We're looking for an enthusiastic and results-oriented Customer Success ...
Customer Success Manager (CSM) LeanData helps the world's fastest-growing companies automate, simplify, and accelerate revenue. We're looking for an enthusiastic and results-oriented Customer Success ...
Customer Success Associate (Sales Track)
Houston, TX · On-site
$40/hr
You start by owning customer success work and learning the product deeply, then move into handling inbound sales, and - on demonstrated performance - into an Account Executive role over roughly 12 to ...
Customer Success Associate (Sales Track)
Houston, TX · On-site
$40/hr
You start by owning customer success work and learning the product deeply, then move into handling inbound sales, and - on demonstrated performance - into an Account Executive role over roughly 12 to ...
Customer Experience Customer Success Specialist(Hybrid)
Houston, TX · On-site
$96K - $128K/yr
Your Impact As a Customer Experience (CX) Customer Success Specialist, you will act as the primary advocate for our customers, championing their success by aligning their goals with Meraki ...
Customer Experience Customer Success Specialist(Hybrid)
Houston, TX · On-site
$96K - $128K/yr
Your Impact As a Customer Experience (CX) Customer Success Specialist, you will act as the primary advocate for our customers, championing their success by aligning their goals with Meraki ...
Bulk Customer Success Manager
Houston, TX · On-site
Drive customer success initiatives for a portfolio of Bulk Multifamily accounts. * Manage individual capacity and workload to meet project deadlines and account objectives. * Create and manage ...
Bulk Customer Success Manager
Houston, TX · On-site
Drive customer success initiatives for a portfolio of Bulk Multifamily accounts. * Manage individual capacity and workload to meet project deadlines and account objectives. * Create and manage ...
Customer Experience Customer Success Specialist(Hybrid)
Houston, TX · On-site
$96K - $128K/yr
Your Impact As a Customer Experience (CX) Customer Success Specialist, you will act as the primary advocate for our customers, championing their success by aligning their goals with Meraki ...
Customer Experience Customer Success Specialist(Hybrid)
Houston, TX · On-site
$96K - $128K/yr
Your Impact As a Customer Experience (CX) Customer Success Specialist, you will act as the primary advocate for our customers, championing their success by aligning their goals with Meraki ...
The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing ...
The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing ...
Customer Success Agent, Houston
Houston, TX · On-site
$13.50 - $18/hr
Position Customer Success Agent Reports To The Customer Success Agent will report to Ride Room Manager . Job Overview Customer Success Agent will assist potential guest on the phone to complete our ...
Customer Success Agent, Houston
Houston, TX · On-site
$13.50 - $18/hr
Position Customer Success Agent Reports To The Customer Success Agent will report to Ride Room Manager . Job Overview Customer Success Agent will assist potential guest on the phone to complete our ...
The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing ...
The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing ...
Customer Success Associate Department: Healthcare Recruitment Company: GSK Solutions Inc. Location: Houston, TX Employment Type: Full-Time Travel Requirement: Up to 20% (client visits) Reporting To:
Customer Success Associate Department: Healthcare Recruitment Company: GSK Solutions Inc. Location: Houston, TX Employment Type: Full-Time Travel Requirement: Up to 20% (client visits) Reporting To:
Customer Success Reports To: Director of Customer Success ABOUT SMARTAC Built to transform how HVAC is experienced. SmartAC is an HVAC growth engine designed to help contractors capture more ...
Quick apply
Customer Success Reports To: Director of Customer Success ABOUT SMARTAC Built to transform how HVAC is experienced. SmartAC is an HVAC growth engine designed to help contractors capture more ...
Customer Success Reports To: Director of Customer Success ABOUT SMARTAC Built to transform how HVAC is experienced. SmartAC is an HVAC growth engine designed to help contractors capture more ...
Quick apply
Customer Success Reports To: Director of Customer Success ABOUT SMARTAC Built to transform how HVAC is experienced. SmartAC is an HVAC growth engine designed to help contractors capture more ...
Customer Success information
See Spring, TX salary details
$28.9K - $37.6K
4% of jobs
$37.6K - $46.3K
10% of jobs
$52.4K is the 25th percentile. Wages below this are outliers.
$46.3K - $55K
16% of jobs
$55K - $63.7K
15% of jobs
The median wage is $67.1K / yr.
$63.7K - $72.4K
14% of jobs
$72.4K - $81.1K
14% of jobs
$83.5K is the 75th percentile. Wages above this are outliers.
$81.1K - $89.8K
10% of jobs
$89.8K - $98.5K
10% of jobs
$98.5K - $107.2K
4% of jobs
$107.2K - $115.9K
2% of jobs
$115.9K - $124.6K
2% of jobs
$28.9K
$73.9K
$124.6K
How much do customer success jobs pay per year?
How can I make 2000 a week working from home?
What are the key skills and qualifications needed to thrive as a Customer Success professional, and why are they important?
What is the difference between Customer Success vs Customer Support?
| Aspect | Customer Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring customer satisfaction and long-term success | Reactively resolving immediate customer issues and technical problems |
| Metrics | Customer retention, expansion, and health scores | Issue resolution time, customer satisfaction scores (CSAT) |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Technical, troubleshooting, often reactive and support ticket-based |
| Required Skills | Communication, relationship management, product knowledge | Technical troubleshooting, communication, problem-solving |
Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.
What job makes $10,000 a month without a degree?
What is a Customer Success role?
How does a Customer Success professional typically collaborate with other departments within a company?
Is customer success a remote job?
What is the job of customer success?

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Posted 16 days ago
Job description
The Customer Success Manager is responsible for re-engaging i-PRO's existing end customer base, building ongoing relationships with key accounts, and surfacing expansion opportunities that drive revenue growth. This role serves as the connective tissue between i-PRO's installed base and the broader sales team - ensuring that customers who have purchased i-PRO solutions remain engaged, supported, and positioned to grow with us.
Key Accountabilities
1. Opportunity Identification & Pipeline Contribution - Proactively identify expansion opportunities within the existing installed base and pass qualified leads to Account Executives with full context and a warm introduction.
2. Account Re-Engagement - Build and execute a prioritized outreach cadence across assigned accounts using SFDC reports, closed opportunity history, and tech support data to guide focus.
3. Relationship & Cadence Management - Establish and maintain regular touchpoints with reactivated accounts, serving as the customer's primary ongoing point of contact at i-PRO.
4. SFDC & Data Integrity - Maintain accurate account records in Salesforce; partner with Sales Operations on account enrichment and prioritization reporting. Outreach activity is automatically logged via Salesloft.
5. Customer Advocacy - Surface recurring issues and customer feedback internally; connect customers to technical support and i-PRO resources as needed.
6. System Optimization & Utilization - Work with existing customers to ensure they are fully leveraging their i-PRO investment. Identify underutilized features, outdated configurations, or capability gaps and coordinate with technical resources to address them, improving customer outcomes and strengthening the account relationship.
Why You Would Love This Job
Our existing customer base is one of our greatest untapped growth assets. In this role, you will be the driving force behind turning that base into an engaged, expanding community - building the relationships and processes that are foundational to i-PRO's long-term growth in the Americas.
Education & Experiences
- 3+ years in account management, customer success, or inside sales
- Demonstrated experience managing a large account portfolio independently
- Salesforce or comparable CRM experience required
- Preferred: background in physical security, low-voltage, AV/IT, or related hardware
- Preferred: familiarity with IP cameras, VMS platforms, or access control systems
- Bachelor's degree preferred; equivalent experience considered
- Relationship Building - Builds trust across contact levels from end-user to director
- Proactive Communication - Initiates and follows up consistently without being prompted
- Organization & Prioritization - Manages a broad account portfolio using data, not instinct
- CRM Discipline - Logs activity accurately; treats SFDC as the system of record
- Discovery & Curiosity - Asks good questions and connects customer needs to solutions
- Collaboration - Knows when to lead, when to support, and when to hand off to the AE
- Baseline Technical Aptitude - Comfortable learning and discussing physical security technology; able to understand IP-based systems, basic network concepts, and product use cases well enough to hold credible conversations with technically-oriented customers
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.