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Customer Success Manager Jobs in Spring, TX (NOW HIRING)

SynMax

Customer Success Specialist

Houston, TX · On-site

You've done customer success, account management, or sales support before, ideally somewhere SaaS or data-driven * You write well and confidently - outreach and customer emails come naturally to you ...

New

SynMax

Customer Success Specialist

Houston, TX · On-site

You've done customer success, account management, or sales support before, ideally somewhere SaaS or data-driven * You write well and confidently -- outreach and customer emails come naturally to you ...

New

Det Norske Veritas

Head of Customer Success

Houston, TX · On-site

Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...

New

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Familiarity with CRM systems, online business platforms, and digital communication tools is ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Familiarity with CRM systems, online business platforms, and digital communication tools is ...

ClinicMind

Enterprise Customer Success Lead

Houston, TX · On-site

POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic ... Enhancement Request Management * Capture, document, and advocate for customer-requested system ...

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for ... Opportunity for 1 day a week, at management discretion. Job Type: Full-time Benefits: * 401(k)

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Spring, TX

Customer Success Manager information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do customer success manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for customer success manager in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand regions can earn over $120,000, often with bonuses and benefits included.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and promoting product adoption. CSMs often use customer relationship management (CRM) tools and require strong communication and problem-solving skills.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What do you do as a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, address issues, and identify opportunities for account growth, often using customer relationship management (CRM) tools. The role requires communication skills, product knowledge, and a focus on customer satisfaction to reduce churn and promote loyalty.

What Do Customer Success Managers Do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

Do CSMs make good money?

Customer Success Managers typically earn a competitive salary that varies by industry, experience, and location. According to industry data, the average base salary ranges from $60,000 to $100,000 annually, with potential bonuses and commissions increasing total compensation. Strong communication skills and familiarity with customer relationship management (CRM) tools can enhance earning potential.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), specialized medical professionals (e.g., surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Customer Success Managers typically do not reach this level of compensation unless they hold executive or highly specialized roles with bonuses and stock options.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support that requires emotional intelligence and complex problem-solving. AI tools can assist CSMs by automating routine tasks and analyzing data, allowing them to focus on strategic and relationship-driven activities. The role of a CSM is expected to evolve with AI, emphasizing skills in communication, empathy, and strategic thinking.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Spring, TX? The most popular types of Customer Success jobs in Spring, TX are:
What are popular job titles related to Customer Success Manager jobs in Spring, TX? For Customer Success Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager jobs in Spring, TX look for? The top searched job categories for Customer Success Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Manager jobs? Cities near Spring, TX with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Technical Customer Success Manager (Healthcare)

Technical Customer Success Manager (Healthcare)

Armis

Houston, TX • On-site

Full-time

Medical

Re-posted 24 days ago

Job description

Description
Location: Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA
We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is designed for a hands-on network professional with healthcare expertise, passionate about driving secure connectivity, device visibility, and operational excellence across hospital and clinical environments

What you'll do:
  • Lead adoption and deployment of the Armis platform across healthcare networks, ensuring seamless visibility into IoMT, and IT/OT assets.
  • Map clinical workflows to security architecture, helping align the platform with healthcare compliance frameworks (e.g., HIPAA, HITECH, NIST).
  • Collaborate with biomedical engineering, IT, and security teams to design secure network segmentation, device communication policies, and risk-reduction strategies.
  • Serve as the technical liaison between customer engineering teams and Armis cross-functional stakeholders (Product, Support, Sales, and Engineering).
  • Guide integration efforts with WLC, CMMS, NAC, Firewalls and other security and ITSM tools (e.g., ServiceNow, Cisco ISE, Palo Alto, CrowdStrike).
  • Conduct health assessments and configuration reviews to ensure optimal performance, accurate asset classification, and high-fidelity risk scoring.
  • Translate technical findings into executive outcomes, presenting ROI, uptime improvements, and reduced clinical risk to leadership.
  • Mentor customer teams on vulnerability management, threat response, and network best practices within healthcare environments.
  • Partner with Armis Product and Engineering to influence roadmap priorities based on real-world healthcare use cases.

What we expect:
  • Bachelor’s degree in Computer Science, Information Systems, Biomedical Engineering, or equivalent experience.
  • 5+ years of hands-on experience in network engineering, architecture, or security operations— within healthcare systems, hospitals, or clinical networks.
  • 3+ years in a customer-facing role (Customer Success, Technical Account Management, or Implementation Engineering).
  • Deep knowledge of network protocols (TCP/IP, SNMP, HL7, DICOM, MQTT, etc.) and how they relate to biomedical and IoT devices.
  • Proven experience with network discovery, segmentation, and vulnerability remediation tools (e.g., Cisco, Palo Alto, Armis, Qualys, Tenable).
  • Understanding of clinical device workflows and their dependencies on secure connectivity and uptime.
  • Excellent communication and presentation skills, able to engage both technical teams and executive healthcare leaders.
  • Strong project management skills with the ability to balance multiple hospital deployments simultaneously.
  • Experience securing medical and IoMT ecosystems in hospitals, labs, or life-science organizations.
  • Familiarity with healthcare network manufacturers and clinical device vendors (Philips, GE Healthcare, Siemens, Medtronic, etc.).
  • Certifications: HCISSP,CISSP, CCNP, CEH, or Healthcare Security certifications (e.g., HCISPP).
  • Experience with scripting or automation (Python preferred) for network or asset management tasks.
  • Understanding of regulatory compliance frameworks (HIPAA, HITECH, ISO 80001, NIST CSF).'
  • Working knowledge of MDS2 documentation and its role in evaluating medical-device security controls within healthcare environments.
  • Ability to travel up to 20–25% quarterly for on-site customer workshops and architecture reviews.

Additional
Salary range guidance for this position is: $130,000 - $165,000
The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.
l status or any other legally protected status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization to work in the United States.

About Armis:
Armis is the leading agentless, enterprise-class device security platform, designed to protect organizations from cyberthreats created by the onslaught of unmanaged and IoT devices. Fortune 1000 companies trust our real-time and continuous protection to see and control all managed, unmanaged, un-agentable and IoT devices – from traditional devices like laptops and smartphones to new smart devices like smart TVs, webcams, printers, HVAC systems, industrial control systems and PLCs, medical devices and more. Armis provides passive and unparalleled asset inventory, risk management, and detection & response. Armis has the world’s largest Device Knowledgebase, tracking over 280M devices, tracking device behavior, connections, and history. Armis is a privately held company and headquartered in Palo Alto, California.