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Customer Success Manager Jobs in Spring, TX (NOW HIRING)

SynMax

Customer Success Specialist

Houston, TX · On-site

You've done customer success, account management, or sales support before, ideally somewhere SaaS or data-driven. * You write well and confidently - outreach and customer emails come naturally to you ...

SynMax

Customer Success Specialist

Houston, TX · On-site

You've done customer success, account management, or sales support before, ideally somewhere SaaS or data-driven. * You write well and confidently - outreach and customer emails come naturally to you ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Familiarity with CRM systems, online business platforms, and digital communication tools is ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Familiarity with CRM systems, online business platforms, and digital communication tools is ...

Det Norske Veritas

Head of Customer Success

Houston, TX · On-site

Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Spring, TX

Customer Success Manager information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do customer success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer success manager in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a customer success manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Spring, TX? The most popular types of Customer Success jobs in Spring, TX are:
What are popular job titles related to Customer Success Manager jobs in Spring, TX? For Customer Success Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager jobs in Spring, TX look for? The top searched job categories for Customer Success Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Manager jobs? Cities near Spring, TX with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.

Customer Success Specialist

SynMax

Houston, TX • On-site

Full-time

Posted 24 days ago

Job description

Customer Success Specialist, Vulcan

SynMax Houston, TX (Hybrid) Full-time

SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery - catching what filings and forecasts miss, months before anyone else does. We're growing fast, and we need someone who can turn interested prospects into signed customers, and signed customers into long-term fans.

This is a high-visibility, high-ownership role. You'll work hand-in-hand with our Vulcan Business Development lead to keep every deal moving, and you'll be the friendly, reliable face our customers know they can always count on.

Keep the Pipeline Moving
  • Track every active lead and trial - nobody goes quiet for lack of a follow-up.
  • Draft outreach, check-ins, and re-engagement emails that actually get replies.
  • Keep HubSpot clean and current, so the whole team always knows where things stand.
  • Shepherd trial and subscription agreements through to a signed deal.
Be the Person Customers Trust
  • Own the day-to-day relationship with our Vulcan customers.
  • Answer questions fast, and know exactly who to loop in when you can't.
  • Help new customers get up and running with a smooth, confident onboarding.
Connect the Dots
  • Relay what customers are telling you to our product and engineering teams.
  • Team up with Customer Success and Marketing to keep everything consistent and sharp.
  • Support our BD lead with the scheduling, notes, and prep that keeps deals on track.
What We're Looking For
  • You're relentless about follow-through - nothing slips through the cracks on your watch.
  • You've done customer success, account management, or sales support before, ideally somewhere SaaS or data-driven.
  • You write well and confidently - outreach and customer emails come naturally to you.
  • You're comfortable being the translator between commercial and technical teams.
  • You're organized, CRM-savvy (HubSpot a plus), and genuinely energized by a fast-moving startup.
  • Energy sector experience or connections? Even better.
Join a small, sharp team building tools that give traders, investors, and analysts a view of the world nobody else has. We move fast, we build our own tools rather than settle for off-the-shelf, and we're not afraid to hand you real ownership from day one.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About SynMax

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

11 - 50 Employees

Headquarters location

Houston, TX, US

Year founded

2021

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