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Client Success Analyst Jobs Near Me

Fooda

Manager of Client Success

Columbus, OH · On-site

The Manager of Client Success performs a critical oversight function for all Fooda operations in ... You have the ability to analyze and report performance of all product offerings against company ...

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McKesson

Clinical Pharmacist - Client Success

Columbus, OH · On-site

$114K - $136K/yr

Compile, develop, and deliver clinical and analytical content for virtual and on-site client presentations on a monthly, quarterly, annual, or ad hoc basis * Collaborate with Client Success Managers ...

McKesson

Clinical Pharmacist - Client Success

Columbus, OH · On-site

$114K - $136K/yr

Compile, develop, and deliver clinical and analytical content for virtual and on-site client presentations on a monthly, quarterly, annual, or ad hoc basis * Collaborate with Client Success Managers ...

Forge Biologics

Client Relations Manager

Columbus, OH · On-site

Success in this role is measured by client satisfaction, retention, and the expansion of client ... Partner with Project Management, Technical Sales, Manufacturing, MS&T, Quality, and Analytical ...

Forge Biologics

Client Relations Manager

Columbus, OH · On-site

Success in this role is measured by client satisfaction, retention, and the expansion of client ... Partner with Project Management, Technical Sales, Manufacturing, MS&T, Quality, and Analytical ...

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How much do client success analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for client success analyst in the United States is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.85 per hour, depending on experience, location, and employer.
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Client Success Analyst jobs near you
A map of the United States highlighting the number of Client Success Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Client Success Analyst job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Client Success Manager

Client Success Manager

InfoCision - Work at Home

Columbus, OH • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

We’re seeking a results-driven Client Success Manager to lead client accounts, drive performance, and build strong, lasting partnerships. In this role, you’ll serve as the primary liaison between clients and internal teams, ensuring campaigns deliver measurable results while identifying opportunities for growth and optimization.

Key Responsibilities

  • Serve as the main point of contact for assigned client accounts, ensuring clear, timely, and effective communication
  • Build strong client relationships and identify opportunities to grow accounts and revenue
  • Manage and mentor Account Representatives to meet performance goals and KPIs
  • Analyze campaign performance, track key metrics, and provide strategic recommendations
  • Develop and adjust call strategies, scripts, and program objectives based on data insights
  • Collaborate cross-functionally with operations, IT, and leadership to execute successful campaigns
  • Oversee campaign performance from launch through completion, ensuring quality and profitability
  • Prepare accurate quotes, forecasts, and reports for clients and internal stakeholders
  • Monitor billing, invoicing, and account records for accuracy and completeness
  • Drive adoption of internal tools, including AI-driven solutions, to improve efficiency and results
  • Stay current on industry trends and continuously identify process improvements

What We’re Looking For

  • Strong communication and relationship-building skills
  • Ability to manage multiple projects and priorities in a fast-paced environment
  • Analytical mindset with the ability to interpret data and drive decisions
  • Leadership experience or ability to coach and develop team members
  • Detail-oriented with strong organizational skills
  • Experience in client services, account management, or marketing preferred

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

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Hours and flexibility

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