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Client Success Analyst Jobs in Phoenix, AZ (NOW HIRING)

NucleusTeq Inc

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

Client Success & Growth Executive Location : Phoenix, AZ About the Opportunity NucleusTeq is ... Develop new relationships across customer Data, Engineering, Analytics, Cloud, AI, technology, and ...

Kinective

Senior Manager, Client Success

Gilbert, AZ · On-site

$105K - $125K/yr

Track, analyze, and report on team performance metrics, client health trends, and OKR progress ... Align Client Success priorities with company-wide goals, contributing to shared revenue, retention ...

Nucleusteq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... Develop new relationships across customer Data, Engineering, Analytics, Cloud, AI, technology, and ...

NucleusTeq

Client Success & Growth Executive

Phoenix, AZ

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... Develop new relationships across customer Data, Engineering, Analytics, Cloud, AI, technology, and ...

NucleusTeq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... Develop new relationships across customer Data, Engineering, Analytics, Cloud, AI, technology, and ...

Luxury Presence

Client Success Manager II

Phoenix, AZ · Hybrid

$75K - $100K/yr

A track record of results-oriented success built on data and analytics * Prior success as a result ... Adapting to client business needs and personality * Clear and persuasive with communication * Draw ...

Luxury Presence

Client Success Manager II

Phoenix, AZ · Hybrid

$75K - $100K/yr

A track record of results-oriented success built on data and analytics * Prior success as a result ... Adapting to client business needs and personality * Clear and persuasive with communication * Draw ...

Flare

Client Success Manager (Hybrid)

Scottsdale, AZ · On-site

As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and ... Metric-driven and competitive -- excited to analyze data, influence outcomes, and report on client ...

Flare

Client Success Manager (Hybrid)

Scottsdale, AZ · On-site +1

As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and ... Metric-driven and competitive - excited to analyze data, influence outcomes, and report on client ...

Radix

Financial Analyst

Scottsdale, AZ

Support Client Success and Sales during complex client engagements by providing underwriting ... Analyze underwriting assumptions, including revenue, operating expenses, occupancy, rent growth ...

Marsh McLennan Agency

Client Analyst

Scottsdale, AZ · On-site

The Client Analyst position prepares individuals for a career in client service. Our structured ... success. Principal Duties and Responsibilities * Respond to departmental requests for ...

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Client Success Analyst information

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How much do client success analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for client success analyst in Phoenix, AZ is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $27.55 per hour, depending on experience, location, and employer.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Phoenix, AZ?

For Client Success Analyst jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Client Success Analyst jobs in Phoenix, AZ look for?

The top searched job categories for Client Success Analyst jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Client Success Analyst jobs?

Cities near Phoenix, AZ with the most Client Success Analyst job openings:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,525 per year, or $23.3 per hour.

Client Success Manager

TDIndustries

Phoenix, AZ • On-site

Other

Re-posted 5 days ago

Job description

Job Summary

The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and contract performance. The CSM partners closely with operations, sales, and engineering teams to ensure that client expectations are consistently met and that TDIndustries delivers exceptional service results.


Essential Duties
  • Serve as the primary point of contact for assigned clients, ensuring clear communication, timely and effective issue resolution, and alignment on service delivery.
  • Partner with internal operations and service teams to address performance issues impacting overall client satisfaction.
  • Support client onboarding, renewals, and satisfaction reviews.
  • Track and analyze key client metrics, including response times, work order completion, and customer satisfaction (NPS).
  • Identify opportunities to improve service delivery and client experience through proactive communication and issue resolution.
  • Partner with operations and business sales teams to identify upsell opportunities and support proposal and pricing development.
  • Maintain accurate and up-to-date client records within the CRM system, ensuring visibility of key account activities and touchpoints.
  • Coordinates with the Business Development Manager to ensure a smooth hand-off of new clients, ensuring a smooth transition into contracted services.
  • Contribute to retention reporting, performance tracking, and internal account reviews.

Minimum Requirements
  • Bachelor's degree in Business preferred or significant relevant experience considered.
  • 5+ years of experience in client relationship management, customer success, or service delivery-preferably within facilities services, maintenance, or technical operations.
  • Proven ability to manage multiple client relationships and competing priorities.
  • Strong interpersonal, communication, and problem-solving skills.
  • Understanding of service delivery and operational performance metrics.
  • Experience using CRM platforms (e.g., HubSpot, Salesforce, or equivalent).
  • Detail-oriented and highly organized with a focus on accountability and follow-through.
  • Ability to work collaboratively with cross-functional teams to achieve client success outcomes.

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