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Client Success Analyst Jobs in California (NOW HIRING)

Cypress HCM

Customer Success Analyst

Sunnyvale, CA · Hybrid

$43.13 - $50.86/hr

In this role, you will partner closely with our client's Global Clients team to ensure we are ... As a Customer Success Analyst, you will build and maintain strong professional relationships with ...

Milliman

Client Success Manager (MedInsight)

Irvine, CA · Remote

$788/wk

The Client Success team provides effective analytical support and proactive recommendations to support data-driven decisions. Client Success Managers must have a strong understanding of the health ...

Sage

Client Success Manager

Los Angeles, CA

About This Role Sage is hiring a Client Success Manager to own relationships with regional and ... Analyze resident care, clinical, and staffing data to identify trends and insights at both the ...

InStride

Sr. Client Success Specialist

Los Angeles, CA · On-site +1

Strong analytical and problem-solving skills * Detail-oriented and able to manage multiple ... client success, product, learner engagement, academic partnerships and learner support. * Analyze ...

Plat AI

Client Success Representative

Glendale, CA

... analytics, and a secure borrower experience. Role Summary You will be the daily voice of Plat.ai ... Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or ...

Plat

Client Success Representative

Glendale, CA · On-site

... analytics, and a secure borrower experience. Role Summary You will be the daily voice of Plat.ai ... Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or ...

Plat AI

Client Success Representative

Glendale, CA · On-site

$60K - $100K/yr

... analytics, and a secure borrower experience. Role Summary You will be the daily voice of Plat.ai ... Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or ...

Tata Technologies

Client Success Manager

Irvine, CA · On-site

The Client Success Manager is accountable for meeting an individual sales quota, which involves ... This may involve understanding industry trends, competitor analysis, and positioning Tata ...

Rently

Client Success Manager I

Los Angeles, CA

$85K - $90K/yr

Description The Client Success Manager is responsible for developing customer relationships that ... Analyze customer data to improve customer experience, maximize value, and minimize customer churn.

Rently

Client Success Manager I

Los Angeles, CA · On-site

$85K - $90K/yr

Job Type Full-time Description The Client Success Manager is responsible for developing customer ... Analyze customer data to improve customer experience, maximize value, and minimize customer churn.

Rently

Client Success Manager I

Los Angeles, CA · On-site

$85K - $90K/yr

The Client Success Manager is responsible for developing customer relationships that promote growth ... Analyze customer data to improve customer experience, maximize value, and minimize customer churn.

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in California

Client Success Analyst information

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How much do client success analyst jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for client success analyst in California is $25.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $28.46 per hour, depending on experience, location, and employer.

How does a Client Success Analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a Client Success Analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

Is being a CSM stressful?

Client Success Analysts often experience stress due to managing client expectations, resolving issues quickly, and maintaining high satisfaction levels. The role requires strong communication skills, problem-solving, and the ability to handle multiple accounts simultaneously, which can contribute to a high-pressure environment.

How much does a CSM earn?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior CSMs or those in high-demand sectors can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Do CSMS make good money?

Client Success Managers (CSMs) or Analysts typically earn competitive salaries that vary by industry, experience, and location. Entry-level roles may start around $50,000 annually, while experienced professionals can earn over $80,000 or more, especially with certifications or specialized skills. Compensation often includes bonuses and benefits aligned with customer success and account management responsibilities.

What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What jobs in the US pay 300,000 a year?

For a Client Success Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or leadership roles within large organizations. High-paying roles in related fields may include executive positions, management consultants, or senior sales and business development roles, often requiring advanced certifications and extensive industry experience.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in California? For Client Success Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Success Analyst jobs in California look for? The top searched job categories for Client Success Analyst jobs in California are:
What cities in California are hiring for Client Success Analyst jobs? Cities in California with the most Client Success Analyst job openings:
Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in California as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $52,551 per year, or $25.3 per hour.
Customer Success Analyst

Customer Success Analyst

Cypress HCM

Sunnyvale, CA • Hybrid

$43.13 - $50.86/hr

Full-time

Posted 3 days ago

Job description


Customer Success Analyst
Overview:
  • We are looking for a Customer Success Analyst to join our team. In this role, you will partner closely with our client's Global Clients team to ensure we are enhancing the customer experience by supporting the goals of the relationship.
  • As a Customer Success Analyst, you will build and maintain strong professional relationships with our key global customers by supporting a team of Customer Success Managers (CSMs), Global Client Directors (GCDs), and other cross-functional partners to lead, deliver, and scale operational and analytical projects and tasks.
  • This role will be supporting our largest global customers, helping to ensure the account team drives maximum return on client investment.
  • Location - Chicago, IL or San Francisco/Sunnyvale, CA, New York, NY
  • Hybrid Work Schedule – 2-3 days/week
Responsibilities:
  • Maintains a detailed knowledge of our client's products and the impact they can have for our customers
  • Assists in the process of creating customer value and operational reviews, including project management of the process, providing analytical insights, consolidating format, proofreading, and pulling standard reports
  • Completes ad-hoc report creation for customers using multiple systems to help customers understand the impact of our client's partnerships
  • Works cross-functionally within
  • Helps design and sustain account team organizational systems in partnership with cross-functional partners (i.e., creation/management of team communication channels, etc.)
  • Uses advanced Excel or PowerBI skills (pivot tables, formulas, and v-lookups) to compile multiple data reports
  • Partners closely with CSMs to prioritize projects based on customer maturity
Basic Qualifications:
  • 2+ years' experience working with SQL and visualization tools (e.g. Tableau, PowerPoint) to extract, analyze and present data that supports customer and internal business goals
Preferred Qualifications:
  • Data and Insights-driven; able to synthesize data and help communicate the “so what” to a customer
  • Strong cross-functional partnership experience
  • Past work experience within a fast-paced environment
  • Experience synthesizing data and insights together for a client presentation
  • Experience leading/managing a project and associated deliverable work
  • Excellent verbal and written communication skills with the ability to document and communicate with internal and external resources
  • Highly detail-oriented and organized, with the ability to effectively prioritize and multitask
  • Proficiency with MS Office
  • Exceptional attention to detail is required to ensure accuracy and effective execution of all projects and tasks undertaken
Suggested Skills:
  • Project Management
  • Communication
  • Analytical
Compensation:
  • $43.13 - $50.86/hour (W-2/Non-Exempt)
Req# 16031
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About Cypress HCM

Sourced by ZipRecruiter

We deliver consistently superior recruiting by virtue of trusting, communicative relationships with companies and candidates alike. From Fortune 100s to startups, clients lean on us to fulfill their range of needs from contract to full-time positions. With an intimate knowledge of the industries we serve, a keen sense of what makes for high-performing talent in any role, and shared sense of urgency, our clients will tell you: your solution begins here.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

2005

Social media

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