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Project Success Manager Jobs in California (NOW HIRING)

Ricochet360

The Client Success Manager will serve as the main point of contact for our portfolio clients ... Identify and manage project work structure, tasks, deliverables, milestones, and dependencies

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

A Customer Success Manager's responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order ...

Metroll

Customer Success Manager

Fontana, CA · On-site

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the ... Project management experience from conception to completion * Multitasking and time-management ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

Kastle Systems

Customer Success Manager

Yorba Linda, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

TRACTIAN

Customer Success Manager

San Diego, CA · On-site

As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer ...

Metroll

Customer Success Manager

Fontana, CA

$50K - $70K/yr

The Customer Success Manager is responsible for monitoring and maximizing the customer experience ... Project management experience from conception to completion * Multitasking and time-management ...

Kastle Systems

Customer Success Manager

Yorba Linda, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

Tractian

Customer Success Manager

San Diego, CA · On-site

As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer ...

TRACTIAN

Customer Success Manager

San Diego, CA · On-site

As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer ...

Kastle Systems

Customer Success Manager

Yorba Linda, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.

TRACTIAN

Customer Success Manager

Los Angeles, CA · On-site

As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer ...

Zifo

Customer Success Manager

San Francisco, CA

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...

SimpliGov

Customer Success Manager

Sacramento, CA · Remote

Own and manage a portfolio of accounts with clear alignment at the project, program and leadership levels. * Consultatively drive adoption by implementing success plans, building and expanding ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...

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Project Success Manager information

What is a project success manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.
What are popular job titles related to Project Success Manager jobs in California? For Project Success Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Project Success Manager jobs in California look for? The top searched job categories for Project Success Manager jobs in California are:
What cities in California are hiring for Project Success Manager jobs? Cities in California with the most Project Success Manager job openings:
Project Success Manager jobs near you
Infographic showing various Project Success Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Success Manager (Remote)

Ricochet360

Remote

Full-time

Re-posted 5 days ago

Job description

The Client Success Manager will serve as the main point of contact for our portfolio clients, working with them to ensure application health, detect risks, and proactively address client concerns. Delivering an outstanding customer experience during onboarding and support ensures our success. This is a TECHNICAL/IT role, not a sales role - it's about customer experience via onboarding and account management.

 

Key Responsibilities

  • Serve as the main point of contact for portfolio clients
  • Monitor clients' health, detect risks and proactively address concerns
  • Provide an excellent onboarding experience to new customers
  • Communicate with client and internal stakeholders
  • Identify and manage project work structure, tasks, deliverables, milestones, and dependencies
  • Interface with clients and the business team to determine solutions to problems
  • Create, manage and organize project documentation
  • Ensure that all project work is reviewed and meets quality & accuracy requirements
  • Analyze project success vs. challenges to improve on processes to make each new project more successful than the last
  • Think outside the box! Identify workarounds to achieve our goals


Requirements

Experience Requirements

  • Strong analytical and problem-solving skills
  • 3-4 years of experience in technical support/troubleshooting
  • A commanding desire to learn and succeed in technology
  • Excellent written and verbal communication skills (English)
  • Ability to work in a team and autonomously
  • Great interpersonal relations
  • Creativity and innovation is a key success factor
  • Knowledge of any of the following industry sectors is a plus: insurance, mortgage, banking, for-profit education, solar, technology
  • Scrum experience a plus
  • Full-stack engineering is a huge plus
  • College degree in Computer Science, Information Systems, or equivalent preferred


Behavioral Requirements

  • Integrity is fundamentally important to you
  • Authentically curious, you love learning and improving yourself
  • A desire to do brilliant things!
  • You are naturally entrepreneurial
  • You are streetwise
  • Team player with good collaborative skills
  • Ability to quickly adapt to change
  • Enjoys a fast-paced, dynamic, challenging work environment
Employment Type: FULL_TIME

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