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Project Success Manager Jobs in California (NOW HIRING)

HealCommunity

Clinic Success Manager

Folsom, CA · On-site

Our success as a company is the success of our clinics and their patients. This role is so ... This role is best suited for someone with project management experience + relationship management ...

Phonely

Customer Success Manager

San Francisco, CA · On-site

They are seeking a Customer Success Manager to drive complex customer deployments and facilitate ... Translate requirements in both directions and keep projects unblocked • Technical onboarding:

Tractian

Customer Success Manager

San Diego, CA · On-site +1

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Tractian

Customer Success Manager

Los Angeles, CA · On-site +1

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Tractian

Customer Success Manager

Los Angeles, CA · On-site

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Softline Solutions

Customer Success Manager

Glendale, CA · On-site

$55K - $70K/yr

About the role Softline Solutions is on the hunt for a Customer Success Manager who thrives in a ... Demonstrated strong project management skills, specifically with JIRA and Confluence. Why Join Us ...

Whip Media

Customer Success Manager

Santa Monica, CA · On-site

Work with Solutions Architects and Product to develop implementation timelines and own project ... Success, Account Management, or related client-facing role within a SaaS company. Media and ...

Conversica

Customer Success Manager

Foster City, CA · On-site

This includes setting success metrics and engaging customer signatories and project managing the implementation of the Conversica product/service. * Advise and oversee customer growth, training and ...

Tractian

Customer Success Manager

San Diego, CA · On-site

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Mathnasium

Customer Success Manager

Redwood City, CA · On-site

$25/hr

The ideal Customer Success Manager will possess exceptional communication, leadership ... Project management daily/weekly/monthly tasks via Monday.com * Create a fun and productive learning ...

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All JobsProject Success JobsProject Success Manager JobsProject Success Manager Jobs in California

Project Success Manager information

What is a project success manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.
What are popular job titles related to Project Success Manager jobs in California? For Project Success Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Project Success Manager jobs in California look for? The top searched job categories for Project Success Manager jobs in California are:
What cities in California are hiring for Project Success Manager jobs? Cities in California with the most Project Success Manager job openings:
Project Success Manager jobs near you
Infographic showing various Project Success Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Success Manager

IT Management Corp. dba 101 VOICE

Santa Clara, CA • On-site, Remote

Full-time

Re-posted 17 days ago

Job description

Company Description
IT Management Corporation (ITMC) is a leading technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services. Since 2009, we have helped organizations modernize their technology environments through innovative solutions, strategic partnerships, and exceptional customer service.
Our customers rely on us to design, implement, and support technology solutions that improve reliability, security, and operational efficiency. We proudly serve organizations across the public and private sectors, with a strong focus on State, Local Government, and Education (SLED) customers.
Learn more at ITMC.net.
Job Description
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED accounts. This role is responsible for building trusted customer relationships, driving retention, identifying expansion opportunities, and ensuring customers receive maximum value from their technology investments.
The ideal candidate combines strong account management skills with a consultative approach and a passion for helping customers achieve their goals. You will serve as a strategic partner to school districts, government agencies, and other public sector organizations while collaborating closely with sales, engineering, operations, and leadership teams.
Customer Success & Account Management
  • Manage a portfolio of existing SLED customer accounts and serve as their primary point of contact.
  • Develop strong relationships with IT leaders, administrators, procurement teams, and key stakeholders.
  • Conduct regular customer business reviews to understand goals, challenges, and upcoming initiatives.
  • Drive customer retention, satisfaction, and long-term account growth.
  • Act as the voice of the customer by coordinating with internal teams to ensure successful project delivery and support.
  • Monitor customer health, identify risks, and proactively address issues before they impact the customer experience.

Account Growth & Strategic Planning
  • Identify opportunities to expand existing customer relationships through additional solutions and services.
  • Partner with sales and engineering teams to develop strategic account plans and technology roadmaps.
  • Support contract renewals and help customers evaluate new technologies that align with their business objectives.
  • Generate and manage customer quotes, proposals, and solution recommendations.
  • Track opportunities, renewals, and customer engagement activities within the CRM system.

Cross-Functional Collaboration
  • Coordinate with engineering, project management, support, and vendor partners to ensure exceptional customer outcomes.
  • Assist with vendor registrations, customer communications, and sales support activities as needed.
  • Maintain accurate customer records, account documentation, and pipeline updates.
  • Provide customer feedback and market insights to help improve service offerings and customer experience.

Qualifications
  • 3-5 years of experience in Customer Success, Account Management, Account Executive, or Sales roles within a VAR, MSP, UCaaS, networking, cybersecurity, or technology solutions environment.
  • Experience supporting public sector, government, or education customers preferred.
  • Understanding of networking, cloud, cybersecurity, communications, or managed services solutions.
  • Strong relationship-building, communication, and presentation skills.
  • Experience managing multiple customer accounts and competing priorities.
  • Proficiency with CRM platforms such as HubSpot, Salesforce, or similar systems.
  • Strong organizational skills and attention to detail.

Core Competencies
  • Customer-first mindset with a passion for delivering exceptional service.
  • Strong business acumen and consultative problem-solving skills.
  • Ability to build trust and credibility with executive-level stakeholders.
  • Self-motivated, organized, and results-oriented.
  • Adaptable and comfortable working in a fast-paced environment.Collaborative team player with strong follow-through and accountability.

Additional Information
Why Join ITMC?
  • Join a growing technology company with a strong reputation in the SLED market.
  • Work alongside experienced technology, sales, and engineering professionals.
  • Competitive compensation and performance-based incentives.
  • Opportunities for professional growth and career advancement.
  • Collaborative culture that values initiative, accountability, and innovation.

All your information will be kept confidential according to EEO guidelines.

Apply