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Network Success Manager Jobs in California (NOW HIRING)

JetInsight

Operator Success Manager

San Mateo, CA · On-site +1

We work with hundreds of operators across the US and are building the world's largest network of on-demand aircraft. We are looking for an Operator Success Manager (Customer Success Manager) to help ...

Bland

Partner Success Manager

San Francisco, CA · On-site

$140K - $180K/yr

Partner Success Manager About Bland AI Bland AI is the voice AI platform built for enterprises with ... the partner network. Role Overview Objective: Own the post-sale technical partner journey by ...

Alpaca Health

Customer Success Manager

San Francisco, CA · On-site

$80K - $160K/yr

We help clinicians get in-network with insurance, find their first caseload of clients, and ... Customer Success Manager We are hiring a Customer Success Manager to help autism care practices ...

Truemed Inc.

Customer Success Manager

Los Angeles, CA · On-site

Why This Role Matters • Truemed's merchant network is growing rapidly across health and wellness ... About the Role • We are hiring a Customer Success Manager to own and grow a portfolio of Truemed ...

Augment CXM

Customer Success Manager

San Francisco, CA · On-site

... network. This technology ensures that our clients deliver a fantastic customer experience every ... Experienced: 5+ years in customer success roles, preferably managing Fortune 500 clients. Bachelor ...

ServiceTitan

Customer Success Manager

Glendale, CA · On-site +1

Identify opportunities for customer advocacy, such as success stories, the torch network, and referrals. What you'll bring: * 2+ years in customer-facing roles, customer success/account management ...

ServiceTitan

Customer Success Manager

Glendale, CA · On-site +1

Identify opportunities for customer advocacy, such as success stories, the torch network, and referrals. What you'll bring: * 2+ years in customer-facing roles, customer success/account management ...

Motive Companies

Dealer Success Manager

Fountain Valley, CA · On-site

$110K - $165K/yr

The Dealer Success Manager is responsible for developing, supporting, and growing the company's dealer and distribution network of ACT products. This role acts as the primary relationship manager for ...

Motive Companies

Dealer Success Manager

Fountain Valley, CA · On-site

$110K - $165K/yr

The Dealer Success Manager is responsible for developing, supporting, and growing the company's dealer and distribution network of ACT products. This role acts as the primary relationship manager for ...

Cato Networks

Sr. Customer Success Manager

Oakland, CA

$160K - $200K/yr

It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early ... As a Cato Sr. Customer Success Manager , you will be a trusted advisor to our top customers from ...

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Network Success Manager information

What is a Network Success Manager?

A Network Success Manager is a professional who ensures that clients or partners achieve their desired outcomes when using a company's network products or services. They act as a bridge between the client and internal teams, helping to onboard new partners, resolve issues, and optimize network performance. Their role often involves providing technical support, monitoring network health, and proactively identifying opportunities for improvement. By building strong relationships, they help increase customer satisfaction and retention. Network Success Managers are common in technology, telecommunications, and SaaS companies.

How does a Network Success Manager typically collaborate with cross-functional teams to ensure client satisfaction?

As a Network Success Manager, you'll work closely with sales, engineering, and customer support teams to deliver seamless network solutions for clients. You’ll often serve as the primary point of contact, facilitating communication between clients and internal departments to resolve issues and implement improvements. Regular meetings and status updates are common, ensuring that all teams are aligned on project goals and client expectations. This collaborative environment not only helps you grow your network knowledge but also develops your skills in project management and client relations.

What is the difference between Network Success Manager vs Network Engineer?

AspectNetwork Success ManagerNetwork Engineer
CredentialsTypically requires certifications like CCNA, CCNP, or similar; focus on customer relations and project managementRequires technical certifications such as CCNA, CCNP, or CompTIA Network+; focus on network design and implementation
Work EnvironmentCustomer-facing roles, project coordination, and client support within organizations or service providersTechnical roles involving network setup, troubleshooting, and maintenance in IT or telecom environments
Employer & Industry UsageUsed by service providers, telecom companies, and large enterprises to ensure client network successCommonly employed in IT departments, telecom firms, and network infrastructure companies

The Network Success Manager focuses on client relationships, project management, and ensuring network solutions meet customer needs. In contrast, the Network Engineer handles technical network design, deployment, and troubleshooting. Both roles require networking certifications but differ in their primary responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a Network Success Manager, and why are they important?

To thrive as a Network Success Manager, you need a solid understanding of relationship management, account management, and data analysis, often supported by a degree in business, communications, or a related field. Familiarity with CRM platforms (like Salesforce), data visualization tools, and project management software is typically required. Outstanding interpersonal skills, problem-solving abilities, and proactive communication help build trust and foster strong partnerships. These competencies are essential for driving client satisfaction, expanding network value, and ensuring long-term organizational success.
What are popular job titles related to Network Success Manager jobs in California? For Network Success Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Network Success Manager jobs in California look for? The top searched job categories for Network Success Manager jobs in California are:
What cities in California are hiring for Network Success Manager jobs? Cities in California with the most Network Success Manager job openings:
Network Success Manager jobs near you
Operator Success Manager

Operator Success Manager

JetInsight

San Mateo, CA • On-site, Remote

Full-time

Posted 19 days ago

Job description

JetInsight's best-in-class quoting and fleet management software helps aircraft charter operators run and grow safer, more efficient, and more profitable businesses. We work with hundreds of operators across the US and are building the world's largest network of on-demand aircraft.
We are looking for an Operator Success Manager (Customer Success Manager) to help proactively support and engage our rapidly-growing number of charter operators. You will serve as a trusted advisor to help new customers implement JetInsight and to achieve ongoing value with the platform.
Your responsibilities will include:
  • Onboarding and training charter operators
  • Driving adoption and usage of JetInsight's product and managing customer relationships
  • Creating business success goals for operators, and proactively tracking metrics and engagement to ensure operators achieve value
  • Identify opportunities to drive usage and adoption while working with cross functional teams

You resonate with the following skills, traits, and experience:
  • 2+ years of proven success as a CSM or Account Manager ideally in a technology company
  • An attitude that gets things done
  • A desire to learn and immerse yourself in a new industry to truly understand the customer
  • Track record of effective onboarding and long-term relationship management
  • Strong problem solving abilities to quickly understand customer's core issues and find creative solutions
  • Possess phenomenal communication and presentation skills
  • An interest in aviation and/or the travel industry is a plus!

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