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Planhat Jobs in California (NOW HIRING)

Planhat

Lead, AI Deployment Program

Los Angeles, CA · On-site

$140 - $180/hr

Build the AI Deployment Engine for Modern Enterprises Planhat is evolving. We are building the place where commercial teams run and automate their most important commercial processes -- powered by AI.

New

Planhat

Customer Success Manager

Los Angeles, CA · On-site

$110K - $170K/yr

The Deployment Strategy Team The face of Planhat to our customers, owning the portfolio and driving outcomes, retention, and commercial growth across every account. We prioritize by risk, growth, and ...

Planhat

Senior Customer Success Manager

Los Angeles, CA · On-site

$150K - $200K/yr

They own the revenue on Planhat's most strategic accounts, stay closest to the customer, and deliver the outcomes that matter most. * You are continuously growing your enterprise portfolio's revenue ...

Planhat inc

Technical Deployment Specialist

Los Angeles, CA · On-site

$100K - $130K/yr

Use Planhat's AI and analytics capabilities to help customers see patterns, act faster, and scale what works * Partner closely with Sales, CS, and Product to ensure every deployment creates lasting ...

Planhat inc

Senior Customer Success Manager

Los Angeles, CA · On-site

$150K - $185K/yr

They own the revenue on Planhat's most strategic accounts, stay closest to the customer, and deliver the outcomes that matter most. * You are continuously growing your enterprise portfolio's revenue ...

Planhat inc

GTM Strategy Associate

Los Angeles, CA · On-site

$100K - $140K/yr

Ambitious and curious: you want to be at the heart of building something big and you're not here to watch from the sidelines Trajectory Planhat started with two people and no external funding. Today ...

Planhat inc

GTM Operations Associate

Los Angeles, CA · On-site

$100K - $140K/yr

You know Planhat's commercial motion end to end, from how a lead gets captured to how an account expands, and you can see where it breaks * You are finding friction in how our go-to-market runs and ...

Planhat inc

Customer Success Manager

Los Angeles, CA · On-site

$110K - $150K/yr

Competencies Our team comes from diverse backgrounds, the common denominator is drive and ambition. Perhaps you've spent a minimum of 3-5 years in high-performance environments like management ...

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Planhat information

What is Planhat?

Planhat is a customer success platform designed to help businesses manage and grow their customer relationships. It offers tools for tracking customer health, managing onboarding processes, and automating workflows. Companies use Planhat to increase customer retention, improve engagement, and drive product adoption. The platform integrates with various data sources, providing a centralized view of the customer journey for customer success teams.

What are the key skills and qualifications needed to thrive as a Customer Success Manager at Planhat?

To thrive as a Customer Success Manager at Planhat, you need strong account management experience, a customer-focused mindset, and a solid understanding of SaaS business models, usually supported by a relevant degree. Familiarity with CRM systems, customer success platforms like Planhat, and data analytics tools is essential. Excellent communication, problem-solving, and relationship-building skills help you stand out in this role. These abilities are crucial for driving customer satisfaction, retention, and growth in a competitive SaaS environment.

How does a Customer Success Manager at Planhat typically collaborate with product and sales teams to drive customer outcomes?

Customer Success Managers at Planhat work closely with both product and sales teams to ensure clients receive maximum value from the platform. They regularly relay client feedback to the product team to help shape future features and address any technical issues swiftly. Collaboration with the sales team often involves onboarding new clients, identifying expansion opportunities, and ensuring a smooth transition from sales to ongoing support. This cross-functional teamwork helps create a seamless experience for customers and fosters long-term relationships.

What is the difference between Planhat vs Customer Success Manager?

AspectPlanhatCustomer Success Manager
Primary RoleSoftware platform for customer success management and engagementProfessional responsible for managing customer relationships and retention
Required SkillsCRM tools, data analysis, SaaS knowledgeCommunication, relationship building, problem-solving
Work EnvironmentTech companies, SaaS industry, using software toolsCustomer-facing roles in various industries, often in office or remote settings
CertificationsOften familiarity with SaaS and CRM tools; certifications like Salesforce may helpCustomer success or account management certifications beneficial

Planhat is a SaaS platform designed to help customer success teams manage and analyze customer data, automate workflows, and improve engagement. In contrast, a Customer Success Manager is a professional role focused on building relationships, ensuring customer satisfaction, and reducing churn. While Planhat provides the tools, the Customer Success Manager uses those tools to perform their duties effectively.

What are popular job titles related to Planhat jobs in California?

For Planhat jobs in California, the most frequently searched job titles are:

What job categories do people searching Planhat jobs in California look for?

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Cities in California with the most Planhat job openings:

Planhat jobs near you
Infographic showing various Planhat job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 57% Physical, 3% Hybrid, and 40% Remote job distribution.

Lead, AI Deployment Program

Planhat

Los Angeles, CA • On-site

$140 - $180/hr

Other

Posted yesterday

New

Job description

Build the AI Deployment Engine for Modern Enterprises

Planhat is evolving.

We are building the place where commercial teams run and automate their most important commercial processes — powered by AI. Our AI Deployment Program (ADP) is how we make that real.

ADP is our forward‑deployed, high‑impact team that partners with customers to design, automate, and operationalize complex commercial workflows using Planhat’s AI Platform.

This is not traditional Professional Services or a support function. ADP is a strategic growth engine.

We are now hiring an ADP Lead to build, scale, and lead this function globally—based in either our US hubs in Los Angeles, New York, or one of our European hubs in Stockholm or London.

The Role

As ADP Lead, you will:

  • Own and scale Planhat’s AI Deployment Program as a revenue‑generating business unit
  • Build and lead a high‑caliber team of AI Deployment Strategists and technical experts
  • Partner with our GTM teams to accelerate enterprise deals
  • Define and specify enhancements to the core Planhat product offering based on real‑world deployments
  • Design repeatable frameworks for deploying AI‑driven commercial processes
  • Drive customer outcomes that expand ARR and increase retention
  • Own the P&L of ADP.

You will operate at the intersection of:

  • Enterprise sales
  • Process design
  • Product management
  • AI implementation
  • Organizational transformation

This role requires both strategic depth and operator‑level execution.

What You’ll Build

Over the next 24 months, Planhat ADP will:

  • Become a core differentiator in the enterprise
  • Increase ACV and expansion velocity
  • Shorten time‑to‑value and improve GRR and NRR for customers
  • Develop structured deployment methodologies for AI‑native workflowsCreate packaged offerings with clear ROI
  • Be a multi‑million dollar business unit.

Together with our team, you will define the model, packaging, team structure, delivery standards and GTM motion.

This is a build role.

What We’re Looking For

We’re looking for someone who:

  • Is technical, and AI native.
  • Has scaled a Solutions, Forward‑Deployed and Professional Services team in the enterprise
  • Understands AI deployment beyond hype — real implementation, real constraints
  • Can design and standardize complex workflows
  • Is commercially sharp — understands revenue, margin, and leverage
  • Is comfortable owning P&L
  • Can recruit and inspire top‑tier talent
  • Thrives in ambiguity and builds structure where none exists
  • Has experience working for top tier management consulting firms leading client engagements hands‑on
Bonus if you
  • Have worked with workflow automation platforms
  • Have built AI‑native or automation‑driven products or services
  • Have experience moving from “time & materials” to outcome‑based models
Why This Role Matters

We believe the future enterprise is increasingly automated.

Companies will run on a spectrum — from human‑to‑AI‑driven workflows to fully autonomous processes. Planhat is building the platform where both coexist.

ADP is how we bridge the gap between technology and transformation.

This role is critical to that future.

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