Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...
Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...
Client Success Manager
San Jose, CA · On-site
Ensure on-time delivery of the business intelligence solution through pro-active project management ... Develop success plans for customers that outline their critical success factors, metrics for ...
Client Success Manager
San Jose, CA · On-site
Ensure on-time delivery of the business intelligence solution through pro-active project management ... Develop success plans for customers that outline their critical success factors, metrics for ...
Customer Success Manager
Sacramento, CA · On-site
Own and manage a portfolio of accounts with clear alignment at the project, program and leadership levels. * Consultatively drive adoption by implementing success plans, building and expanding ...
Customer Success Manager
Sacramento, CA · On-site
Own and manage a portfolio of accounts with clear alignment at the project, program and leadership levels. * Consultatively drive adoption by implementing success plans, building and expanding ...
Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...
Quick apply
Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...
Customer Success Manager
Sacramento, CA · On-site
Own and manage a portfolio of accounts with clear alignment at the project, program and leadership levels. * Consultatively drive adoption by implementing success plans, building and expanding ...
Customer Success Manager
Sacramento, CA · On-site
Own and manage a portfolio of accounts with clear alignment at the project, program and leadership levels. * Consultatively drive adoption by implementing success plans, building and expanding ...
Ensure on-time delivery of the business intelligence solution through pro-active project management ... Develop success plans for customers that outline their critical success factors, metrics for ...
Ensure on-time delivery of the business intelligence solution through pro-active project management ... Develop success plans for customers that outline their critical success factors, metrics for ...
Customer Success Manager
Los Angeles, CA · On-site
Exceptional problem-solving and project management skills. * Self-motivated, results-driven, and able to work independently and as part of a team. * Familiarity with CRM software and customer success ...
Customer Success Manager
Los Angeles, CA · On-site
Exceptional problem-solving and project management skills. * Self-motivated, results-driven, and able to work independently and as part of a team. * Familiarity with CRM software and customer success ...
Customer Success Manager Our client is a fast-growing, tech-driven company in the Bay Area looking ... Project management tools (Asana, ClickUp, Monday, Trello) * Video communication platforms (Zoom ...
Customer Success Manager Our client is a fast-growing, tech-driven company in the Bay Area looking ... Project management tools (Asana, ClickUp, Monday, Trello) * Video communication platforms (Zoom ...
Customer Success Manager
Los Angeles, CA · On-site
Exceptional problem-solving and project management skills. * Self-motivated, results-driven, and able to work independently and as part of a team. * Familiarity with CRM software and customer success ...
Customer Success Manager
Los Angeles, CA · On-site
Exceptional problem-solving and project management skills. * Self-motivated, results-driven, and able to work independently and as part of a team. * Familiarity with CRM software and customer success ...
Customer Success Manager
San Francisco, CA · On-site
$130K - $140K/yr
... project management capabilities Comfortable working in a fast-paced startup environment with ... customer success function Why This Opportunity Join an a16z-backed startup at a pivotal stage of ...
Customer Success Manager
San Francisco, CA · On-site
$130K - $140K/yr
... project management capabilities Comfortable working in a fast-paced startup environment with ... customer success function Why This Opportunity Join an a16z-backed startup at a pivotal stage of ...
Customer Success Manager
San Jose, CA · On-site
Customer Success Manager WeBox is seeking an experienced, sales-oriented customer success manager ... Able to seamlessly handle multiple clients and multiple projects simultaneously Great at client ...
Customer Success Manager
San Jose, CA · On-site
Customer Success Manager WeBox is seeking an experienced, sales-oriented customer success manager ... Able to seamlessly handle multiple clients and multiple projects simultaneously Great at client ...
Customer Success Manager
San Francisco, CA · On-site
$110K - $168K/yr
Customer Success Manager As a Customer Success Manager, you will be a strategic advisor for our ... Contribute to strategic projects and the Customer Success roadmap to drive continuous improvement
Customer Success Manager
San Francisco, CA · On-site
$110K - $168K/yr
Customer Success Manager As a Customer Success Manager, you will be a strategic advisor for our ... Contribute to strategic projects and the Customer Success roadmap to drive continuous improvement
Excellent project management abilities * Outstanding written and verbal communication skills ... Knowledge of customer success KPIs and best practices * Ability to work in a fast-paced, dynamic ...
Excellent project management abilities * Outstanding written and verbal communication skills ... Knowledge of customer success KPIs and best practices * Ability to work in a fast-paced, dynamic ...
Possess strong project management skills to oversee customer projects executed by our delivery team ... success, project management, sales, consulting, and/or similar roles
Possess strong project management skills to oversee customer projects executed by our delivery team ... success, project management, sales, consulting, and/or similar roles
OR1 Customer Success Manager About KARL STORZ From the operating room to surgery centers-and ... Lead project planning sessions and manage project progress to ensure deadlines are met. * Manage ...
OR1 Customer Success Manager About KARL STORZ From the operating room to surgery centers-and ... Lead project planning sessions and manage project progress to ensure deadlines are met. * Manage ...
Project Manager, Grocery
Long Beach, CA · On-site
$82K - $119K/yr
This individual will play a pivotal role in project success by coordinating tasks, ensuring deliverables, and fostering a collaborative work environment. Project Management Responsibilities: * Manage ...
Quick apply
Project Manager, Grocery
Long Beach, CA · On-site
$82K - $119K/yr
This individual will play a pivotal role in project success by coordinating tasks, ensuring deliverables, and fostering a collaborative work environment. Project Management Responsibilities: * Manage ...
Client Success Manager (MedInsight)
Pasadena, CA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Client Success Manager (MedInsight)
Pasadena, CA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Client Success Manager (MedInsight)
Irvine, CA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Client Success Manager (MedInsight)
Irvine, CA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Client Success Manager
Santa Clara, CA · On-site
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED ... Coordinate with engineering, project management, support, and vendor partners to ensure exceptional ...
Quick apply
Client Success Manager
Santa Clara, CA · On-site
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED ... Coordinate with engineering, project management, support, and vendor partners to ensure exceptional ...
Client Success Manager
Santa Clara, CA · On-site
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED ... Coordinate with engineering, project management, support, and vendor partners to ensure exceptional ...
Client Success Manager
Santa Clara, CA · On-site
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED ... Coordinate with engineering, project management, support, and vendor partners to ensure exceptional ...
Project Success Manager information
What is a project success manager?
A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.
How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?
A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.
What is the difference between Project Success Manager vs Project Coordinator?
| Aspect | Project Success Manager | Project Coordinator |
|---|---|---|
| Credentials | Typically requires a project management certification (PMP, CAPM) and experience in project management | Often requires a bachelor's degree; certifications like CAPM are common but not mandatory |
| Work Environment | Focuses on strategic oversight, stakeholder communication, and ensuring project goals are met | Handles day-to-day task coordination, scheduling, and supporting project teams |
| Employer & Industry Usage | Used across industries to ensure project success and client satisfaction | Commonly found in project teams to assist in project execution |
The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?
To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.
What are popular job titles related to Project Success Manager jobs in California? For Project Success Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Project Success Manager jobs in California look for? The top searched job categories for Project Success Manager jobs in California are:
What cities in California are hiring for Project Success Manager jobs? Cities in California with the most Project Success Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 10 days ago
Job description
Location: San Francisco, CA
**This role is not eligible for relocation assistance**
Background
Zifo is seeking a Customer Success Manager (CSM) to join our commercial team in the South San Francisco region. This position will be responsible for conducting account mining activities with Enterprise Pharmaceutical/Biotech/Life science companies.
Customer Success Manager Role Summary
We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the revenue pipeline within the customer portfolio, and fosters successful, long-term partnerships with our clients.
Core Responsibilities
Requirements
Required Skills & Experience
Benefits
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
**This role is not eligible for relocation assistance**
Background
Zifo is seeking a Customer Success Manager (CSM) to join our commercial team in the South San Francisco region. This position will be responsible for conducting account mining activities with Enterprise Pharmaceutical/Biotech/Life science companies.
Customer Success Manager Role Summary
We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the revenue pipeline within the customer portfolio, and fosters successful, long-term partnerships with our clients.
Core Responsibilities
- Partner with Customer Success and Delivery teams in kick starting engagement with new Customers/business areas/products.
- Understand Customer's tangible and intangible expectations, requirements and ensure they are delivered by Zifo
- Manage the Engagement with Customers and Zifo's internal teams, in alignment with Zifo's culture and values
- Partner with Service Delivery Management teams in Zifo to ensure transition of projects from Account Mining to Project execution
- Perform active Account Mining by expanding relationships beyond the current set of Customer contacts/business groups and work with the Client Partner on the business plan for success
- Be the Zifo Champion for Requests for Proposals from Customers; Work closely with Client Partners and/or own the response to RFP's and work collaboratively with cross-functional stakeholders from Zifo including but not limited to Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter Experts etc., across geographies
- Identify and propose Value Adds, means to realize and ROI for the Customer
- Be accountable for the successful business outcomes as part of the relationship between Zifo and Customer organization
- Establish and nurture relationships with Customers, convert them to Zifo Champions and build rapport with multiple stakeholders within our customer portfolio
- Ensure Zifo's ongoing business with Customers are renewed as appropriate
- Be responsible for Steering Committee meetings and presentations with Customer Leadership by working closely with Zifo's Executive Leadership teams
- Provide insights into industry trends and share consultative inputs with Customers
- Proactively suggest best practices internally in Zifo and with Customer interactions in the spirit of ongoing improvements and excellence
Requirements
Required Skills & Experience
- 2+ years of Customer Success Management / Account Management experience at a Software Services company/Product company or 3+ years of consulting experience for Life Sciences
- Strong project management abilities, written and verbal communication skills, and presentation capabilities
- Detail oriented and ability to do multi-tasking at various levels; Self-starter and ability to prioritize critical tasks daily
- High attention to detail organization skills and a team player
- Must be willing to juggle many things at once and prioritize effectively.
- Must be an Influential person, build and nurture rapport with customers, drive them towards desired actions, and challenge them when appropriate
Benefits
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.