Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
As a Customer Success Manager, you will be responsible for building and maintaining strong ... Excellent project management abilities * Outstanding written and verbal communication skills
As a Customer Success Manager, you will be responsible for building and maintaining strong ... Excellent project management abilities * Outstanding written and verbal communication skills
Client Success Manager
San Jose, CA · On-site
Ensure on-time delivery of the business intelligence solution through pro-active project management ... Develop success plans for customers that outline their critical success factors, metrics for ...
Client Success Manager
San Jose, CA · On-site
Ensure on-time delivery of the business intelligence solution through pro-active project management ... Develop success plans for customers that outline their critical success factors, metrics for ...
Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...
Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...
Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...
Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...
Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...
Quick apply
Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... for success * Be the Zifo Champion for Requests for Proposals from Customers; Work closely with ...
Ensure on-time delivery of the business intelligence solution through pro-active project management ... Develop success plans for customers that outline their critical success factors, metrics for ...
Ensure on-time delivery of the business intelligence solution through pro-active project management ... Develop success plans for customers that outline their critical success factors, metrics for ...
Customer Success Manager
$130K - $140K/yr
... project management capabilities Comfortable working in a fast-paced startup environment with ... customer success function Why This Opportunity Join an a16z-backed startup at a pivotal stage of ...
Customer Success Manager
$130K - $140K/yr
... project management capabilities Comfortable working in a fast-paced startup environment with ... customer success function Why This Opportunity Join an a16z-backed startup at a pivotal stage of ...
Customer Success Manager
San Francisco, CA · On-site +1
We are now looking for an experienced Customer Success Manager (CSM) who shares our passion for ... Excellent organizational and project management skills required * Proficiency in CRM software ...
Customer Success Manager
San Francisco, CA · On-site +1
We are now looking for an experienced Customer Success Manager (CSM) who shares our passion for ... Excellent organizational and project management skills required * Proficiency in CRM software ...
Excellent project management abilities * Outstanding written and verbal communication skills ... Knowledge of customer success KPIs and best practices * Ability to work in a fast-paced, dynamic ...
Excellent project management abilities * Outstanding written and verbal communication skills ... Knowledge of customer success KPIs and best practices * Ability to work in a fast-paced, dynamic ...
Client Success Manager (MedInsight)
Walnut Creek, CA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Client Success Manager (MedInsight)
Walnut Creek, CA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Client Success Manager (MedInsight)
San Francisco, CA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Client Success Manager (MedInsight)
San Francisco, CA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of ... Excellent organizational and project management skills. * Excellent communication skills via phone ...
Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of ... Excellent organizational and project management skills. * Excellent communication skills via phone ...
About the team Stripe's Customer Success Managers are ultimately responsible for the complete post ... project success, retention, and renewal specifically in relation to Stripe's Revenue and Finance ...
About the team Stripe's Customer Success Managers are ultimately responsible for the complete post ... project success, retention, and renewal specifically in relation to Stripe's Revenue and Finance ...
Customer Success Manager
Foster City, CA · On-site
This includes setting success metrics and engaging customer signatories and project managing the implementation of the Conversica product/service. * Advise and oversee customer growth, training and ...
Customer Success Manager
Foster City, CA · On-site
This includes setting success metrics and engaging customer signatories and project managing the implementation of the Conversica product/service. * Advise and oversee customer growth, training and ...
Lead onboarding calls, product walkthroughs, and success planning * Build strong, trusted ... Project management tools (Asana, ClickUp, Monday, Trello) * Video communication platforms (Zoom ...
Lead onboarding calls, product walkthroughs, and success planning * Build strong, trusted ... Project management tools (Asana, ClickUp, Monday, Trello) * Video communication platforms (Zoom ...
Customer Success Manager
Redwood City, CA · On-site
$25/hr
The ideal Customer Success Manager will possess exceptional communication, leadership ... Project management daily/weekly/monthly tasks via Monday.com * Create a fun and productive learning ...
Customer Success Manager
Redwood City, CA · On-site
$25/hr
The ideal Customer Success Manager will possess exceptional communication, leadership ... Project management daily/weekly/monthly tasks via Monday.com * Create a fun and productive learning ...
Customer Success Manager
$70 - $100/hr
Are you a customer success professional who thrives in client-facing, fast-paced environments and ... Experience working with data dashboards, reporting tools, CRM systems, project management platforms ...
Customer Success Manager
$70 - $100/hr
Are you a customer success professional who thrives in client-facing, fast-paced environments and ... Experience working with data dashboards, reporting tools, CRM systems, project management platforms ...
Customer Success Manager
$110K - $168K/yr
As a Customer Success Manager, you will be a strategic advisor for our product offering to ... Contribute to strategic projects and the Customer Success roadmap to drive continuous improvement
Quick apply
Customer Success Manager
$110K - $168K/yr
As a Customer Success Manager, you will be a strategic advisor for our product offering to ... Contribute to strategic projects and the Customer Success roadmap to drive continuous improvement
Project Success Manager information
See San Ramon, CA salary details
$50.3K - $62.9K
15% of jobs
$62.9K - $75.6K
2% of jobs
$75.6K - $88.2K
4% of jobs
$91.2K is the 25th percentile. Wages below this are outliers.
$88.2K - $100.9K
18% of jobs
The median wage is $109.6K / yr.
$100.9K - $113.5K
17% of jobs
$113.5K - $126.2K
11% of jobs
$136.3K is the 75th percentile. Wages above this are outliers.
$126.2K - $138.8K
10% of jobs
$138.8K - $151.5K
8% of jobs
$151.5K - $164.1K
6% of jobs
$164.1K - $176.8K
4% of jobs
$176.8K - $189.4K
4% of jobs
$50.3K
$117.4K
$189.4K
How much do project success manager jobs pay per year?
As of Jul 19, 2026, the average yearly pay for project success manager in San Ramon, CA is $117,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $143,600.00 per year, depending on experience, location, and employer.
What is a Project Success Manager?
A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.
How does a Project Success Manager typically collaborate with clients and internal teams to ensure project objectives are met?
A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.
What is the difference between Project Success Manager vs Project Coordinator?
| Aspect | Project Success Manager | Project Coordinator |
|---|---|---|
| Credentials | Typically requires a project management certification (PMP, CAPM) and experience in project management | Often requires a bachelor's degree; certifications like CAPM are common but not mandatory |
| Work Environment | Focuses on strategic oversight, stakeholder communication, and ensuring project goals are met | Handles day-to-day task coordination, scheduling, and supporting project teams |
| Employer & Industry Usage | Used across industries to ensure project success and client satisfaction | Commonly found in project teams to assist in project execution |
The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a Project Success Manager, and why are they important?
To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.
What job categories do people searching Project Success Manager jobs in San Ramon, CA look for? The top searched job categories for Project Success Manager jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Project Success Manager jobs? Cities near San Ramon, CA with the most Project Success Manager job openings:
Kastle Systems rating
9.1
Based on 7 frontline employees who took The Breakroom Quiz
4th of 108 rated security
Job description
Overview
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success Manager is expected to consistently provide excellent customer service to accounts, socialize the Kastle value proposition as well as represent client needs and goals within the organization to ensure quality. In addition, the Customer Success Manager will build relationships with clients. This is not a sales position.
Responsibilities
Qualifications
Company Overview
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success Manager is expected to consistently provide excellent customer service to accounts, socialize the Kastle value proposition as well as represent client needs and goals within the organization to ensure quality. In addition, the Customer Success Manager will build relationships with clients. This is not a sales position.
Responsibilities
- Serves as the primary point of contact and builds long-term relationships with customers.
- Act as client's advocate within Kastle and ensure that all aspects of our services are delivered as expected to clients; develop a deep understanding of the client's security and facilities needs and provide advice on Kastle-centric and industry best practices.
- Utmost responsiveness to client calls and emails - addressing needs as the primary point-of-contact for support for the client. Assist in coordination of responses related to areas outside of primary responsibilities, for issues such as installation project status and on-time completion, support issues escalation, sales opportunities follow up, etc.
- Travels to client sites for training, installation support, quarterly check-ins, and to meet client needs as they arise.
- Monitors and analyzes customer's usage of our service.
- Develop cross-functional relationships with Business Development Managers, Project Managers, Field Service technicians, the Client Services team, and the Kastle Operations Center to ensure an exceptional experience for clients with all aspects of their Kastle experience; support these other teams as a conduit to the client.
- Client relationship management, with significant focus on the business relationship in order to drive a 95% client retention and renewal rate, as well as an average 2% renewal revenue increase through annual (contractually agreed) price increase across the account base.
Qualifications
- Bachelor's degree preferred
- 2-4 years of Account Management/Customer Success Management experience
- Ability to create, maintain, and enhance customer relationships
- Professional, polished in appearance and able to communicate in a detailed and articulate manner
- Technical competence (understanding of software, hardware, networks, etc.)
- Detail oriented, motivated, persistent and a skilled negotiator
- High level of initiative, self-directed, and works well in a team environment
- Experience training customers on the use of technology
- Experience in navigating through complex set of legacy and current technology platforms (Microsoft Dynamics CRM, AX, and proprietary software, among others).
Company Overview
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
About Kastle Systems
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Falls Church, VA, US
Year founded
1972