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Client Success Expert Jobs in San Ramon, CA (NOW HIRING)

Ra

Customer Success Expert

San Francisco, CA · On-site

You will be part of a team that believes that believes in employees success! They are a dynamic ... Planning and scheduling client meetings * Taking care of any client requests in a timely manner

Audacy, Inc.

Client Success Strategist

San Francisco, CA · On-site

$65K - $75K/yr

Client Success Strategist Department: Sales Reporting To: Senior Vice President Market Manager ... Be the expert on all aspects of a campaign serving as the main point of contact for clients, sales ...

Audacy, Inc.

Client Success Strategist

San Francisco, CA · Hybrid

$65K - $75K/yr

Client Success Strategist Department: Sales Reporting To: Senior Vice President Market Manager ... Be the expert on all aspects of a campaign serving as the main point of contact for clients, sales ...

Audacy, Inc.

Client Success Strategist

San Francisco, CA · Hybrid

$65K - $75K/yr

Client Success Strategist Department: Sales Reporting To: Senior Vice President Market Manager ... Be the expert on all aspects of a campaign serving as the main point of contact for clients, sales ...

Viewics Inc

Client Success Manager

San Jose, CA · On-site

... expert and trusted partner to our valued customers * Ensure retention and growth of all customer ... Develop success plans for customers that outline their critical success factors, metrics for ...

Viewics Inc

Client Success Manager

San Jose, CA · On-site

... expert and trusted partner to our valued customers * Ensure retention and growth of all customer ... Develop success plans for customers that outline their critical success factors, metrics for ...

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All JobsClient Success Expert JobsClient Success Expert Jobs in San Ramon, CA

Client Success Expert information

See San Ramon, CA salary details

$36.3K

$92.8K

$156.5K

How much do client success expert jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client success expert in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.

What does a client success expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a client success expert?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a client success expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

What is a client success expert?

A client success expert is a professional responsible for ensuring clients achieve their desired outcomes with a company's products or services. They build strong relationships, provide support, and often use customer relationship management (CRM) tools to monitor client satisfaction and retention.

What job categories do people searching Client Success Expert jobs in San Ramon, CA look for?

The top searched job categories for Client Success Expert jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Client Success Expert jobs?

Cities near San Ramon, CA with the most Client Success Expert job openings:

Client Success Expert jobs near you

Customer Success Expert

San Francisco, CA • On-site

Ra
See more jobs at Raexternal

Full-time

Re-posted 27 days ago

Job description

Company Description

Why us?

You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you! 

They are an equal opportunity employer and value diversity at our company.

Job Description

Your responsibilities:

  • Planning and scheduling client meetings 
  • Taking care of any client requests in a timely manner 
  • Participating in client calls and site visits 
  • Maintaining notes from each client interaction 
  • Generating reports and presentations 
Qualifications

We'd love to hear from you, if:

  • You have 2 years of experience in a professional services environment 
  • You have 1-2 year sales experience selling solutions or consultative sales and customer service 

Education Qualification: Bachelors Degree

Work Authorization: US Citizen / Green Card Holder



Additional Information

All your information will be kept confidential according to EEO guidelines.

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