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Client Success Expert Jobs in San Ramon, CA (NOW HIRING)

Dascena

Customer Success Specialist

Oakland, CA · On-site

Address client issues that surface post-launch * Ensure customer success long term Qualifications ... Has expert communication and interpersonal skills * Has a demonstrated record of success

Dascena

Customer Success Specialist

Oakland, CA · On-site

Address client issues that surface post-launch * Ensure customer success long term Qualifications ... Has expert communication and interpersonal skills * Has a demonstrated record of success

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Showing results 1-20

All JobsClient Success Expert JobsClient Success Expert Jobs in San Ramon, CA

Client Success Expert information

See San Ramon, CA salary details

$36.3K

$92.8K

$156.5K

How much do client success expert jobs pay per year?

As of Jun 14, 2026, the average yearly pay for client success expert in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.

What is a client success expert?

A client success expert is a professional responsible for ensuring clients achieve their desired outcomes with a company's products or services. They build strong relationships, provide support, and often use customer relationship management (CRM) tools to monitor client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Client Success Expert, and why are they important?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a Client Success Expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What does a Client Success Expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

How can I make 2000 a week working from home?

A Client Success Expert can potentially earn $2,000 weekly by providing high-quality customer support, building strong client relationships, and demonstrating expertise in communication and problem-solving. Achieving this income may require working full-time hours, developing specialized skills, and gaining experience in the field. Some roles also offer performance-based bonuses or commissions that can increase earnings.

What jobs pay 10,000 a month without a degree?

A Client Success Expert can earn $10,000 or more per month through high-value client management, sales commissions, or performance bonuses, especially in industries like SaaS or consulting. Success in such roles often depends on strong communication skills, industry knowledge, and experience rather than formal degrees.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

How much does a CSM get paid?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and strong communication and CRM skills are often required for the role.
What job categories do people searching Client Success Expert jobs in San Ramon, CA look for? The top searched job categories for Client Success Expert jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Client Success Expert jobs? Cities near San Ramon, CA with the most Client Success Expert job openings:
Client Success Expert jobs near you
Infographic showing various Client Success Expert job openings in San Ramon, CA as of June 2026, with employment types broken down into 80% Full Time, 12% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $92,826 per year, or $44.6 per hour.
Lead Marketing Science Engagement Analyst- Retail Media

Lead Marketing Science Engagement Analyst- Retail Media

Albertsons

Pleasanton, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Albertsons rating

5.8

Company rating: 5.8 out of 10

Based on 1,127 frontline employees who took The Breakroom Quiz

69th of 115 rated grocery stores

Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Main responsibilities:

As a Lead on the Marketing Science Engagement team, you will be part of a fast-growing team and key subject matter expert to the national Client Success and Media teams at Albertsons Media Collective. 

The MarSci Engagement team is the analytics center of excellence that provides pre-campaign audience targeting recommendations, data driven storytelling for holistic campaign performance, best in class client consultations, and serves as the business stakeholder to support innovative enhancements for the Albertsons Media Collective. 

The position is in office 4 days per week and will be based in Boise, ID, Pleasanton, CA, Itasca, IL, or NY, NY

Marketing Science Engagement Leadership 

  • Manage and execute end-to-end Reporting & Measurement projects, data collection, analysis, and insight generation. 
  • Ensure methodologies align with company standards and industry best practices in incrementality, attribution, and ROI analysis. 
  • Partner cross-functionally with sales, product, engineering, and client success teams. 

Team Management & Mentorship 

  • Support a team of analysts, setting priorities, guiding technical work, and ensuring skill development. 
  • Review deliverables for quality, accuracy, and client readiness. 
  • Foster a culture of curiosity, critical thinking, and problem-solving. 

Client Engagement 

  • Own the full end to end analytics process during a campaign lifecycle from pre-campaign audience targeting recommendations, to data QA while the campaign is live to providing actionable insights and recommendations upon the completion of the campaign. 
  • Serve as a measurement subject-matter expert in client meetings, translating data into actionable recommendations. 
  • Utilize your knowledge of analytics and statistics to draw insights and interpret complex data to tell a story in a way that is easy for business leaders to understand. 
  • Collaborate with account teams to integrate measurement into client success strategies. 
  • Develop and present insights in visually compelling and business-relevant formats. 

We are looking for candidates who possess the following:

  • Analytics & Statistics: Proficiency in A/B testing, experimental design, regression modeling, and causal inference. 
  • Tools: Strong SQL and Excel skills; proficiency in Python or R; experience with BI tools such as Tableau, Looker, or Power BI. 
  • Retail Media Knowledge: Understanding of ecommerce, retail data, loyalty programs, and ad platform metrics. 
  • Communication: Ability to distill technical results into compelling business narratives for non-technical audiences. 
  • Ability to work cross functionally with internal and external stakeholders across multiple teams. 

We believe the successful candidate has these qualifications and experience: 

  • 5-7 years in analytics, marketing science, or measurement, with at least 2 years in a leadership or team lead capacity. 
  • Bachelor's degree in Statistics, Economics, Data Science, or related field; advanced degree a plus. 

#LI-AL1

Albertsons Companies is at the forefront of the revolution in retail.  Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being.  We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.  We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. 

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Pay Transparency:


Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility).  [If applicable:] Associates in this position may be eligible for a quarterly bonus.    

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