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Customer Success Project Manager Jobs in San Ramon, CA

Pave

Customer Success Engineer

San Francisco, CA

$113K - $142K/yr

Own end-to-end project management of customer implementations, creating detailed project plans ... Collaborate across Product, Engineering, and Customer Success teams to surface customer needs ...

Pave

Customer Success Engineer

San Francisco, CA · On-site

$190/hr

Own end-to-endproject management of customer implementations, creating detailed project plans ... Collaborate across Product, Engineering, and Customer Success teams to surface customer needs ...

AccountMakers

Customer Success Manager

San Francisco, CA

$70 - $100/hr

Are you a customer success professional who thrives in client-facing, fast-paced environments and ... Experience working with data dashboards, reporting tools, CRM systems, project management platforms ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Zifo

Customer Success Manager

San Francisco, CA

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Kastle Systems

Customer Success Manager

Fremont, CA

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

Selr LLC

Customer Success Manager

San Francisco, CA · On-site

$130K - $140K/yr

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup ... project management capabilities Comfortable working in a fast-paced startup environment with ...

ARM

Customer Success Manager

San Jose, CA · Hybrid

The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and ... Project Management, Applications Engineering, or Strategic Program Management or related technical ...

ARM

Customer Success Manager

San Jose, CA · On-site

The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and ... Project Management, Applications Engineering, or Strategic Program Management or related technical ...

Komodor

Customer Success Manager

San Francisco, CA · On-site +1

We are now looking for an experienced Customer Success Manager (CSM) who shares our passion for ... Excellent organizational and project management skills required * Proficiency in CRM software ...

StarTech.com

Customer Success Manager

Newark, CA

Project Management Ability to manage multiple projects simultaneously, set priorities, allocate resources, and ensure timely delivery of customer success initiatives and business development ...

Veryon

Customer Success Manager

San Francisco, CA · On-site

About the Role The Customer Success Manager - AI & Customer Success is responsible for managing strategic customer relationships, driving product adoption, improving retention, and identifying growth ...

NextDeavor Inc.

Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

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Showing results 1-20

All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in San Ramon, CA

Customer Success Project Manager information

See San Ramon, CA salary details

$36.3K

$92.8K

$156.5K

How much do customer success project manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for customer success project manager in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager, and why are they important?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.
What job categories do people searching Customer Success Project Manager jobs in San Ramon, CA look for? The top searched job categories for Customer Success Project Manager jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Customer Success Project Manager jobs? Cities near San Ramon, CA with the most Customer Success Project Manager job openings:
Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in San Ramon, CA as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $92,826 per year, or $44.6 per hour.

Customer Success Manager

Partners Internal Quality Control

San Francisco, CA

Full-time

Posted 23 days ago

Job description

Company Description

Test description

Job Description

We are seeking a dynamic and customer-focused Customer Success Manager to join our team in San Francisco, United States. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.

  • Serve as the primary point of contact for a portfolio of key accounts, providing proactive support and guidance
  • Develop and implement customer success strategies to drive product adoption, usage, and retention
  • Conduct regular check-ins and business reviews with clients to understand their needs and identify growth opportunities
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
  • Monitor and analyze customer health metrics, creating action plans to address at-risk accounts
  • Identify and communicate product feedback and feature requests to the product development team
  • Create and deliver customized training sessions and resources to maximize customer value
  • Develop and maintain in-depth knowledge of our products and industry trends
Qualifications
  • Bachelor's degree in Business, Marketing, or related field
  • 3-5 years of experience in customer success, account management, or related field
  • Proficiency in customer relationship management (CRM) software
  • Strong data analysis and reporting skills
  • Excellent project management abilities
  • Outstanding written and verbal communication skills
  • Proven problem-solving and decision-making capabilities
  • Effective time management and ability to prioritize multiple tasks
  • Experience with SaaS products preferred
  • Understanding of SaaS business models and customer success metrics
  • Knowledge of customer success KPIs and best practices
  • Ability to work in a fast-paced, dynamic environment
  • Empathetic and customer-centric approach to relationship management
Additional Information

All your information will be kept confidential according to EEO guidelines.

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