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Customer Success Project Manager Jobs in San Ramon, CA

Pave

Customer Success Engineer

San Francisco, CA

$113K - $142K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Own end-to-end project management of customer implementations, creating detailed project plans ... Collaborate across Product, Engineering, and Customer Success teams to surface customer needs ...

Pave

Customer Success Engineer

San Francisco, CA · On-site

$190/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Own end-to-endproject management of customer implementations, creating detailed project plans ... Collaborate across Product, Engineering, and Customer Success teams to surface customer needs ...

AccountMakers

Customer Success Manager

San Francisco, CA

$70 - $100/hr

Are you a customer success professional who thrives in client-facing, fast-paced environments and ... Experience working with data dashboards, reporting tools, CRM systems, project management platforms ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

Selr LLC

Customer Success Manager

San Francisco, CA · On-site

$130K - $140K/yr

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup ... project management capabilities Comfortable working in a fast-paced startup environment with ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...

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Showing results 1-20

All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in San Ramon, CA

Customer Success Project Manager information

See San Ramon, CA salary details

$36.3K

$92.8K

$156.5K

How much do customer success project manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success project manager in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What job categories do people searching Customer Success Project Manager jobs in San Ramon, CA look for?

The top searched job categories for Customer Success Project Manager jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Customer Success Project Manager jobs?

Cities near San Ramon, CA with the most Customer Success Project Manager job openings:

Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in San Ramon, CA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $92,826 per year, or $44.6 per hour.

Enterprise - Customer Success Manager

SecurityPal

San Francisco, CA • On-site

Other

Posted 4 days ago

Job description

Customer Success Manager

SecurityPal helps companies speed up complex security reviews so sales teams can close deals faster and security teams can stay focused on keeping systems safe. As companies struggle to protect their data, security reviews have become more frequent and time-consuming. We make the customer assurance process faster and easier.

We're a fast-moving, collaborative team where impact matters more than tenure. You'll have real ownership of your book of business, the chance to grow quickly, and the support of people who care deeply about our customers' success.

We value curiosity, urgency, and a growth mindset. Our industry is constantly evolving, and we're committed to learning and adapting every day to stay ahead.

Overview: SecurityPal Engagement Management

The Engagement Management team is responsible for managing our customers' journey with SecurityPal. This journey consists of 4 major stages:

  • Onboarding our customers onto the SecurityPal ecosystem
  • Driving adoption of our software and services
  • Supporting customers' growth and maturity as trusted business partners
  • Renewing and expanding our partnership
Essential Functions:

To excel in this role, Engagement Managers must:

  • Skillfully manage the needs of a portfolio of approximately 30 customers across business segments
  • Manage the end-to-end customer journey - from onboarding to renewal
  • Build strong relationships with customers - from entry-level sales team members to C-suite executives
  • Actively assess and address customer health and churn risks
  • Demonstrate technical aptitude to quickly learn and enable customers about our app product
  • Possess strong project management skills to oversee customer projects executed by our delivery team
  • Have a commitment to continuous improvement and help identify and enhance tools and processes to deliver a better customer experience
Interests and Skills:

High performers at our organization are:

  • Comfortable in an ever-changing environment
  • Independent workers, comfortable owning a book of business
  • Team players with a strong desire for personal growth
  • Highly organized in managing and executing complex customer tasks
  • Excellent communicators
  • Relationship builders with a sales mindset
  • Tech-savvy and interested in AI, enterprise software, and information security
Prerequisite Education and Experience:
  • Bachelor's Degree or equivalent
  • Demonstrated history of performance in a startup environment
  • 6+ years of experience in professional services, customer success, project management, sales, consulting, and/or similar roles

Apply