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Customer Success Project Manager Jobs in San Ramon, CA

Doss

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager DOSS is seeking a curious, proactive, and technically-leaning Customer ... This role will partner closely with Technical Support Engineering, Implementation (PMO), Product ...

AccountMakers

Customer Success Manager

San Francisco, CA

$70 - $100/hr

Are you a customer success professional who thrives in client-facing, fast-paced environments and ... Experience working with data dashboards, reporting tools, CRM systems, project management platforms ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Klaviyo

Customer Success Manager

San Francisco, CA

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of ... Excellent organizational and project management skills. * Excellent communication skills via phone ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Zifo

Customer Success Manager

San Francisco, CA

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...

Selr LLC

Customer Success Manager

San Francisco, CA

$130K - $140K/yr

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup ... project management capabilities Comfortable working in a fast-paced startup environment with ...

Klaviyo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of ... Excellent organizational and project management skills. * Excellent communication skills via phone ...

Klaviyo

Customer Success Manager

San Francisco, CA

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of ... Excellent organizational and project management skills. * Excellent communication skills via phone ...

Klaviyo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of ... Excellent organizational and project management skills. * Excellent communication skills via phone ...

Vultron Inc

Customer Success Manager

San Francisco, CA · On-site

$120K - $200K/yr

Customer Success Manager San Francisco About Vultron Vultron is an early stage company building at ... Strong project management skills with the ability to lead complex implementations. * Excellent ...

Conversica

Customer Success Manager

Foster City, CA · On-site

This includes setting success metrics and engaging customer signatories and project managing the implementation of the Conversica product/service. * Advise and oversee customer growth, training and ...

Komodor

Customer Success Manager

San Francisco, CA · On-site +1

We are now looking for an experienced Customer Success Manager (CSM) who shares our passion for ... Excellent organizational and project management skills required * Proficiency in CRM software ...

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Showing results 1-20

All JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in San Ramon, CA

Customer Success Project Manager information

See San Ramon, CA salary details

$36.3K

$92.8K

$156.5K

How much do customer success project manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for customer success project manager in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.

What is a CSM salary?

The salary for a Customer Success Project Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Many CSMs also receive bonuses or performance-based incentives and often require skills in customer relationship management tools and project coordination.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

Can I make 100k as a project manager?

Customer Success Project Managers can potentially earn $100,000 or more annually, especially with experience, certifications, and working in high-demand industries or regions. Salary levels vary based on company size, location, and individual skills such as project management methodologies and tools like Agile or PMP certification.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager, and why are they important?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.

What does a customer project manager do?

A customer success project manager oversees the planning, execution, and delivery of projects to ensure customer satisfaction and successful outcomes. They coordinate between clients and internal teams, manage timelines and budgets, and use tools like project management software to track progress. Strong communication, organizational skills, and industry knowledge are essential for this role.

What is the highest salary in customer success?

The highest salaries for Customer Success Project Managers can reach over $120,000 annually, especially in senior roles or in large organizations. Factors such as experience, industry, location, and certifications like CSPO or PMP influence compensation levels.
What job categories do people searching Customer Success Project Manager jobs in San Ramon, CA look for? The top searched job categories for Customer Success Project Manager jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Customer Success Project Manager jobs? Cities near San Ramon, CA with the most Customer Success Project Manager job openings:
Customer Success Project Manager jobs near you
Customer Success Manager

Customer Success Manager

SecurityPal

San Francisco, CA • On-site

Other

Posted 3 days ago

Job description

Customer Success Manager

SecurityPal helps companies speed up complex security reviews so sales teams can close deals faster and security teams can stay focused on keeping systems safe. As companies struggle to protect their data, security reviews have become more frequent and time-consuming. We make the customer assurance process faster and easier.

We're a fast-moving, collaborative team where impact matters more than tenure. You'll have real ownership of your book of business, the chance to grow quickly, and the support of people who care deeply about our customers' success.

We value curiosity, urgency, and a growth mindset. Our industry is constantly evolving, and we're committed to learning and adapting every day to stay ahead.

Overview: SecurityPal Engagement Management

The Engagement Management team is responsible for managing our customers' journey with SecurityPal. This journey consists of 4 major stages:

  • Onboarding our customers onto the SecurityPal ecosystem
  • Driving adoption of our software and services
  • Supporting customers' growth and maturity as trusted business partners
  • Renewing and expanding our partnership
Essential Functions:

To excel in this role, Engagement Managers must:

  • Skillfully manage the needs of a portfolio of approximately 30 customers across business segments
  • Manage the end-to-end customer journey - from onboarding to renewal
  • Build strong relationships with customers - from entry-level sales team members to C-suite executives
  • Actively assess and address customer health and churn risks
  • Demonstrate technical aptitude to quickly learn and enable customers about our app product
  • Possess strong project management skills to oversee customer projects executed by our delivery team
  • Have a commitment to continuous improvement and help identify and enhance tools and processes to deliver a better customer experience
Interests and Skills:

High performers at our organization are:

  • Comfortable in an ever-changing environment
  • Independent workers, comfortable owning a book of business
  • Team players with a strong desire for personal growth
  • Highly organized in managing and executing complex customer tasks
  • Excellent communicators
  • Relationship builders with a sales mindset
  • Tech-savvy and interested in AI, enterprise software, and information security
Prerequisite Education and Experience:
  • Bachelor's Degree or equivalent
  • Demonstrated history of performance in a startup environment
  • 6+ years of experience in professional services, customer success, project management, sales, consulting, and/or similar roles

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