ZipRecruiter

Log In

3

Entry Level Customer Success Manager Remote Jobs in San Ramon, CA

Feedly

Customer Success Manager

Redwood City, CA · Remote

You either live in the San Francisco area or are interested in a remote working experience. DURING ... You will work with our product management team to improve the end-to-end customer journey and ...

Autodesk

Customer Success Manager

San Francisco, CA · Remote

$100K - $154K/yr

Be the owner and orchestrator of Customer Success planning and execution, holding customers ... management on new technology to ensure full adoption and utilization of firm-wide standards.

Autodesk

Customer Success Manager

San Francisco, CA · On-site +1

$92K - $165K/yr

Co-create and execute tailored Customer Success Plans with assigned customers, aligning on their ... and educating management onnew technologyto ensure full adoption andutilizationof firm-wide ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

JetInsight

Operator Success Manager

San Mateo, CA · On-site +1

We are looking for an Operator Success Manager (Customer Success Manager) to help proactively support and engage our rapidly-growing number of charter operators. You will serve as a trusted advisor ...

Verge Inc.

Customer Success Specialist

Fremont, CA · Remote

Follow the directions of the senior management and help develop and update customer service ... Ability to work remotely from a remote location * Deliver software demos * Engage clients in ...

srecruiting

Entry Level Customer Service

Fremont, CA · On-site +1

$17.50 - $23.75/hr

... Management training and development Attending ongoing training sessions Preferred Skills: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and ...

next page

Showing results 1-20

All JobsCustomer Success JobsEntry Level Customer Success Manager Remote JobsEntry Level Customer Success Manager Remote Jobs in San Ramon, CA

Entry Level Customer Success Manager Remote information

See San Ramon, CA salary details

$36.3K

$92.8K

$156.5K

How much do entry level customer success manager remote jobs pay per year?

As of Aug 24, 2026, the average yearly pay for entry level customer success manager remote in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager remote?

An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.

What are the key skills and qualifications needed to thrive as an entry level customer success manager remote, and why are they important?

To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.

What are some typical challenges faced by entry level remote customer success managers, and how can they be addressed?

Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.

What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectEntry Level Customer Success Manager RemoteCustomer Support Specialist Remote
Primary RoleBuilds long-term customer relationships, ensures product adoption, and promotes customer retentionProvides technical or product assistance, resolves customer issues, and offers support
Required SkillsCommunication, relationship management, basic product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentRemote, collaborative with sales and success teamsRemote, often focused on individual support tasks
Common CertificationsCustomer success or relationship management certifications (optional)Technical support or help desk certifications (optional)

While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Success Manager Remote jobs in San Ramon, CA?

The most popular types of Customer Success Manager Remote jobs in San Ramon, CA are:

What job categories do people searching Entry Level Customer Success Manager Remote jobs in San Ramon, CA look for?

The top searched job categories for Entry Level Customer Success Manager Remote jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Entry Level Customer Success Manager Remote jobs?

Cities near San Ramon, CA with the most Entry Level Customer Success Manager Remote job openings:

Entry Level Customer Success Manager Remote jobs near you

Customer Success Manager - Accounting - Remote

GD Resources

San Francisco, CA • Remote

Full-time

Re-posted 8 days ago

Job description

Salary, bonus (10k), equity

NO visa sponsorship

There is a strong preference for candidates in the Pacific time zone, though candidates on the East Coast are also considered.

  • 2+ years customer-facing experience in SaaS/software companies
  • Customer Success Manager or Onboarding Specialist title preferred
  • Startup experience strongly preferred for handling chaos/ambiguity

💰 Selling points

  • Backed by Y Combinator - $12M funding from top investors
  • Genuine product love - customers really love what they've built
  • Growth opportunities - Promoted 2 people last year
  • Great work-life balance - fully remote 


Our client, a B2B fintech software startup, is seeking Implementation Specialists.

They are looking for an Implementation Specialist with 2–3 years of experience in a customer-facing SaaS role. This position functions similarly to an SMB-focused Customer Success Manager, guiding small to mid-sized bookkeeping and accounting firms through their first 90–100 days on the platform.

The ideal candidate is proactive, coachable, and thrives in a structured individual contributor role. You will serve as the primary point of contact for new customers, ensuring they are fully onboarded and positioned for long-term success.

What You'll Do

  • Conduct onboarding and training calls to help new customers quickly realize product value

    • Initial onboarding call (1 hour via Zoom) focused on setup and foundational training

    • Follow-up sync calls (15–45 minutes) covering advanced setup, feature training, team enablement, and product updates

  • Manage the full implementation lifecycle for a portfolio of SMB bookkeeping or accounting firms (typically serving 10–50 clients monthly) during their first 90–100 days

  • Serve as the primary point of contact during onboarding, driving strong engagement and high renewal rates

  • Capture customer feedback and feature requests to inform product improvements and internal process enhancements

What Were Looking For

  • 2–3 years of experience in a customer-facing SaaS role (Customer Success, Onboarding, or similar)

  • Experience working with accounting or bookkeeping clients preferred

  • Prior onboarding or training experience with SMB customers

  • Experience at an early-stage startup is a plus

  • Familiarity with bookkeeping/accounting software (e.g., QuickBooks, Xero) is a strong plus

  • Highly coachable and open to feedback

  • Excellent communication and customer-facing skills

This is an opportunity for a detail-oriented, customer-focused professional to play a key role in onboarding and retaining SMB clients at a growing fintech startup.

Powered by JazzHR

Mz5hGkrndR