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Customer Success Jobs in San Ramon, CA (NOW HIRING)

Krea.ai, Inc

Customer Success

San Francisco, CA · On-site

We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide ...

Standard Metrics

Customer Success

San Francisco, CA

$105K - $145K/yr

Come Build With Us The Customer Success team at Standard Metrics is responsible for the complete post-sales lifecycle of our customers, working with some of the best venture capital firms and ...

Standard Metrics

Customer Success

San Francisco, CA · On-site

$105K - $145K/yr

Come Build With Us The Customer Success team at Standard Metrics is responsible for the complete post-sales lifecycle of our customers, working with some of the best venture capital firms and ...

Span

Customer Success

San Francisco, CA · On-site

$95K - $200K/yr

We're on the lookout for a Customer Success Manager to help us shape our journey at Span. If you're passionate about supporting engineering teams and love turning technical insights into strategic ...

New

Ra

Customer Success

San Francisco, CA · On-site

You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...

StarTech.com

Customer Success Manager

Newark, CA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Veryon

Customer Success Manager

San Francisco, CA · On-site

About the Role The Customer Success Manager - AI & Customer Success is responsible for managing strategic customer relationships, driving product adoption, improving retention, and identifying growth ...

NextDeavor Inc.

Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

NextDeavor Inc.

Customer Success Manager

San Jose, CA · Hybrid

$43.49 - $54.37/hr

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

LILT, Inc

Customer Success Manager

San Francisco, CA · On-site

The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS ...

Selr LLC

Customer Success Manager

San Francisco, CA

$130K - $140K/yr

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup Compensation: $130,000-$140,000 Base Salary | $150,000 OTE + Equity Our client is a rapidly growing ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in San Ramon, CA

Customer Success information

See San Ramon, CA salary details

$36.3K

$92.8K

$156.5K

How much do customer success jobs pay per year?

As of Jul 19, 2026, the average yearly pay for customer success in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Customer Success roles often pay between $15 and $30 per hour, so earning $2000 weekly typically requires working around 67 hours at the higher end of this range. To increase earnings, professionals can develop strong communication and problem-solving skills, gain relevant certifications, and seek positions with performance-based bonuses or commissions, especially in SaaS or tech companies that value customer retention and upselling. Working efficiently and building expertise can help maximize income within a remote customer success environment.

What are the key skills and qualifications needed to thrive as a Customer Success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What is a typical CSM salary?

A Customer Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may start at lower salaries, while those with specialized skills or in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions.

What jobs pay 4000 a week without a degree?

Customer Success roles typically do not pay $4,000 a week without significant experience or seniority. High-paying jobs that can reach this level without a degree often include sales, real estate, or specialized trades like certain construction or technical roles, but these usually require skills, certifications, or a strong track record rather than formal education. Most roles paying this amount are either commission-based or require extensive experience.

What is a Customer Success role?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

How does a Customer Success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the job of customer success?

Customer Success is a role focused on helping clients achieve their desired outcomes with a company's products or services. It involves building relationships, onboarding new customers, providing support, and ensuring customer satisfaction to promote retention and growth. Professionals in this role often use CRM tools and require strong communication and problem-solving skills.
What are the most commonly searched types of Customer Success jobs in San Ramon, CA? The most popular types of Customer Success jobs in San Ramon, CA are:
What job categories do people searching Customer Success jobs in San Ramon, CA look for? The top searched job categories for Customer Success jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Customer Success jobs? Cities near San Ramon, CA with the most Customer Success job openings:
Customer Success jobs near you
Infographic showing various Customer Success job openings in San Ramon, CA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $92,826 per year, or $44.6 per hour.

Customer Success

Krea.ai, Inc

San Francisco, CA • On-site

Full-time

Re-posted 26 days ago

Job description

Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for creative work. We believe AI is a new creative medium - one that spans text, images, video, sound, and even 3D.
We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide them through workflows, and be the connective tissue between customers, product, and sales.
What you'll do
  • Own post-sale customer success: onboarding, adoption, renewals, and expansion
  • Help customers integrate Krea into their creative workflows and daily work
  • Drive product adoption across our core customer profiles
  • Communicate new feature and product updates (we ship weekly)
  • Track usage and customer signals to help customers get more value
  • Identify expansion opportunities and support renewals and upsells
  • Share customer feedback with the product and marketing teams and help shape what we build

What we're looking for
  • Experience in Customer Success or Account Management
  • A creative background (e.g.: account manager at a creative agency, or a startup working with designers, artists, or studios)
  • Strong understanding of creative workflows
  • Product-focused mindset, with experience in onboarding and implementation
  • Strong communication and interpersonal skills - you're great at building and maintaining relationships
  • Proactive, ownership-driven attitude and comfort working in an early-stage environment

More about us
We've raised over $83M and are backed by world-class investors including Andreessen Horowitz and Bain Capital. We work full-time and in-person from our waterfront office in San Francisco.
What we offer
  • Openness to sponsoring international candidates (STEM OPT, OPT, H-1B, O-1, E-3)
  • The chance to work closely with a world-class team shaping the future of AI creative tools
  • High impact and ownership as a founding member of the CS function
  • Competitive compensation (75th percentile of market) with meaningful equity

Apply