Customer Success
San Francisco, CA · On-site
Founding Customer Success Manager Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for ...
Customer Success
San Francisco, CA · On-site
Founding Customer Success Manager Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for ...
Customer Success
San Francisco, CA · On-site
Phylo Customer Success Role Phylo is looking for a customer-oriented team player to own the post-sales experience for our most strategic enterprise accounts, and help us figure out what great ...
Customer Success
San Francisco, CA · On-site
Phylo Customer Success Role Phylo is looking for a customer-oriented team player to own the post-sales experience for our most strategic enterprise accounts, and help us figure out what great ...
Customer Success
San Francisco, CA · On-site
We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide ...
Customer Success
San Francisco, CA · On-site
We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide ...
Customer Success
San Francisco, CA · On-site
This role We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative ...
Customer Success
San Francisco, CA · On-site
This role We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative ...
Customer Success
$105K - $145K/yr
Come Build With Us The Customer Success team at Standard Metrics is responsible for the complete post-sales lifecycle of our customers, working with some of the best venture capital firms and ...
Customer Success
$105K - $145K/yr
Come Build With Us The Customer Success team at Standard Metrics is responsible for the complete post-sales lifecycle of our customers, working with some of the best venture capital firms and ...
Customer Success
San Francisco, CA · On-site
Customer Success Department: Business Operations Employment Type: Full Time Location: SF / Boston / NYC Description We're looking for a Customer Success Lead to join Recentive's business and ...
Customer Success
San Francisco, CA · On-site
Customer Success Department: Business Operations Employment Type: Full Time Location: SF / Boston / NYC Description We're looking for a Customer Success Lead to join Recentive's business and ...
Customer Success
San Francisco, CA · On-site
$105K - $145K/yr
Customer Success Standard Metrics is an AI-driven financial data platform that helps investors and their portfolio companies make more informed, forward-looking decisions with automated reporting and ...
Customer Success
San Francisco, CA · On-site
$105K - $145K/yr
Customer Success Standard Metrics is an AI-driven financial data platform that helps investors and their portfolio companies make more informed, forward-looking decisions with automated reporting and ...
Customer Success
San Francisco, CA · On-site
$97K - $164K/yr
Meter Customer Success Role The internet runs the world. Every purchase you make, video call you join, it is all packets flowing through networks. But those networks have not changed for decades.
Customer Success
San Francisco, CA · On-site
$97K - $164K/yr
Meter Customer Success Role The internet runs the world. Every purchase you make, video call you join, it is all packets flowing through networks. But those networks have not changed for decades.
Customer Success
San Francisco, CA · On-site
$95K - $200K/yr
We're on the lookout for a Customer Success Manager to help us shape our journey at Span. If you're passionate about supporting engineering teams and love turning technical insights into strategic ...
Customer Success
San Francisco, CA · On-site
$95K - $200K/yr
We're on the lookout for a Customer Success Manager to help us shape our journey at Span. If you're passionate about supporting engineering teams and love turning technical insights into strategic ...
Customer Success
San Francisco, CA · On-site
$105K - $145K/yr
Come Build With Us The Customer Success team at Standard Metrics is responsible for the complete post-sales lifecycle of our customers, working with some of the best venture capital firms and ...
Customer Success
San Francisco, CA · On-site
$105K - $145K/yr
Come Build With Us The Customer Success team at Standard Metrics is responsible for the complete post-sales lifecycle of our customers, working with some of the best venture capital firms and ...
Customer Success
San Francisco, CA · On-site
We're on the lookout for a Customer Success Manager to help us shape our journey at Span. If you're passionate about supporting engineering teams and love turning technical insights into strategic ...
Customer Success
San Francisco, CA · On-site
We're on the lookout for a Customer Success Manager to help us shape our journey at Span. If you're passionate about supporting engineering teams and love turning technical insights into strategic ...
Customer Success
San Francisco, CA · On-site
$97K - $164K/yr
Customer Success is responsible for delivering a consistent, high-quality experience across this diversity, ensuring that Meter becomes a trusted, long-term connectivity partner. What Success Looks ...
Customer Success
San Francisco, CA · On-site
$97K - $164K/yr
Customer Success is responsible for delivering a consistent, high-quality experience across this diversity, ensuring that Meter becomes a trusted, long-term connectivity partner. What Success Looks ...
You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...
You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Company Description Test description We are excited to invite a dynamic and customer-focused Customer Success Manager to join our team in San Francisco, United States. As a key member of our ...
Company Description Test description We are excited to invite a dynamic and customer-focused Customer Success Manager to join our team in San Francisco, United States. As a key member of our ...
Customer Success Manager
Newark, CA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Newark, CA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
San Jose, CA · On-site
$50 - $54.36/hr
Customer Success Manager Pay Rate Range: $50.00 - $54.36/hr. Duties: * Accountable for overall customer success including renewals, adoption, health, and satisfaction. * Builds success plans ...
Customer Success Manager
San Jose, CA · On-site
$50 - $54.36/hr
Customer Success Manager Pay Rate Range: $50.00 - $54.36/hr. Duties: * Accountable for overall customer success including renewals, adoption, health, and satisfaction. * Builds success plans ...
Customer Success Manager
San Jose, CA · On-site
$43.49 - $54.37/hr
Description Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and ...
Customer Success Manager
San Jose, CA · On-site
$43.49 - $54.37/hr
Description Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and ...
Customer Success Manager
Oakland, CA · On-site
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager
Oakland, CA · On-site
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager
San Jose, CA · Hybrid
$43.49 - $54.37/hr
Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...
Customer Success Manager
San Jose, CA · Hybrid
$43.49 - $54.37/hr
Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...
Customer Success information
See San Ramon, CA salary details
$36.3K - $47.2K
4% of jobs
$47.2K - $58.2K
10% of jobs
$65.8K is the 25th percentile. Wages below this are outliers.
$58.2K - $69.1K
16% of jobs
$69.1K - $80K
15% of jobs
The median wage is $84.2K / yr.
$80K - $90.9K
14% of jobs
$90.9K - $101.8K
14% of jobs
$104.9K is the 75th percentile. Wages above this are outliers.
$101.8K - $112.8K
10% of jobs
$112.8K - $123.7K
10% of jobs
$123.7K - $134.6K
4% of jobs
$134.6K - $145.5K
2% of jobs
$145.5K - $156.5K
2% of jobs
$36.3K
$92.8K
$156.5K
How much do customer success jobs pay per year?
As of Aug 8, 2026, the average yearly pay for customer success in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?
To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.
What is the difference between Customer Success vs Customer Support?
| Aspect | Customer Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring customer satisfaction and long-term success | Reactively resolving immediate customer issues and technical problems |
| Metrics | Customer retention, expansion, and health scores | Issue resolution time, customer satisfaction scores (CSAT) |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Technical, troubleshooting, often reactive and support ticket-based |
| Required Skills | Communication, relationship management, product knowledge | Technical troubleshooting, communication, problem-solving |
Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.
What is a customer success?
A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.
How does a customer success professional typically collaborate with other departments within a company?
Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.
What is the job of customer success?
Customer Success professionals focus on building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They often provide onboarding, support, and proactive engagement to improve customer satisfaction and retention, using tools like CRM software. The role requires communication skills, problem-solving, and a customer-centric approach.
What are the most commonly searched types of Customer Success jobs in San Ramon, CA? The most popular types of Customer Success jobs in San Ramon, CA are:
What job categories do people searching Customer Success jobs in San Ramon, CA look for? The top searched job categories for Customer Success jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Customer Success jobs? Cities near San Ramon, CA with the most Customer Success job openings:
Other
Re-posted 17 days ago
Job description
Founding Customer Success Manager
Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for creative work. We believe AI is a new creative medium - one that spans text, images, video, sound, and even 3D.
We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide them through workflows, and be the connective tissue between customers, product, and sales.
What You'll Do- Own post-sale customer success: onboarding, adoption, renewals, and expansion
- Help customers integrate Krea into their creative workflows and daily work
- Drive product adoption across our core customer profiles
- Communicate new feature and product updates (we ship weekly)
- Track usage and customer signals to help customers get more value
- Identify expansion opportunities and support renewals and upsells
- Share customer feedback with the product and marketing teams and help shape what we build
- Experience in Customer Success or Account Management
- A creative background (e.g.: account manager at a creative agency, or a startup working with designers, artists, or studios)
- Strong understanding of creative workflows
- Product-focused mindset, with experience in onboarding and implementation
- Strong communication and interpersonal skills - you're great at building and maintaining relationships
- Proactive, ownership-driven attitude and comfort working in an early-stage environment
More about us
We've raised over $83M and are backed by world-class investors including Andreessen Horowitz and Bain Capital. We work full-time and in-person from our waterfront office in San Francisco.
What We Offer- Openness to sponsoring international candidates (STEM OPT, OPT, H-1B, O-1, E-3)
- The chance to work closely with a world-class team shaping the future of AI creative tools
- High impact and ownership as a founding member of the CS function
- Competitive compensation (75th percentile of market) with meaningful equity