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Customer Success Jobs in San Ramon, CA (NOW HIRING)

odoo

Customer Success Manager

Brisbane, CA · On-site

$70K - $90K/yr

The Customer Success Team is helping customers across North America streamline their business processes with Odoo's integrated software solutions. This is an opportunity for people who are excited to ...

Windfall

Customer Success Manager

San Francisco, CA · On-site

$110K - $168K/yr

Customer Success Manager As a Customer Success Manager, you will be a strategic advisor for our product offering to customers, ensuring their success and maximizing their value from Windfall ...

Reducto

Customer Success Manager

San Francisco, CA · On-site

The Opportunity As part of the early Customer Success team, you'll help to build our customer success function from the ground up while managing a portfolio of high-value customers to drive logo ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...

Mixpanel

Customer Success Architect

San Francisco, CA · On-site

About the Customer Success Team Mixpanel's Customer Success & Solutions Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive our customer ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...

Reducto

Customer Success Manager

San Francisco, CA · On-site

$180K - $230K/yr

The Opportunity As part of the early Customer Success team, you'll help to build our customer success function from the ground up while managing a portfolio of high-value customers to drive logo ...

ROX

Customer Success Leader

San Francisco, CA · On-site

Customer Success Leader At Rox, we believe in empowering people to do their best work. Our platform supercharges sellers with autonomous revenue agents to do the manual work so they can focus on what ...

WeBox

Customer Success Manager

San Jose, CA · On-site

Customer Success Manager WeBox is seeking an experienced, sales-oriented customer success manager to grow existing accounts within the corporate meal division which includes individual box meals ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...

Whatnot

Customer Success Manager

San Francisco, CA · On-site

Role Our Customer Success team is responsible for driving sustainable business growth and fostering deep relationships with our sellers on Whatnot. This role will involve collaborating with some of ...

Atomus

Customer Success Manager

San Francisco, CA · On-site

About the Role The Customer Success Manager owns the ongoing relationship with our defense and aerospace customers after they go live on Atomus Aegis -- keeping them secure, compliant, and successful.

SecurityPal

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager SecurityPal helps companies speed up complex security reviews so sales teams can close deals faster and security teams can stay focused on keeping systems safe. As companies ...

Odoo

Customer Success Manager

Brisbane, CA · On-site

$70K - $90K/yr

The Customer Success Team is helping customers across North America streamline their business processes with Odoo's integrated software solutions. This is an opportunity for people who are excited to ...

Augment CXM

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that ...

Kastle Systems

Customer Success Manager

Fremont, CA

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

Nimble

Customer Success Manager

San Francisco, CA · On-site

$100/hr

Customer Success Manager (CSM) The Customer Success Manager (CSM) at Nimble is a key post-sales role focused on driving customer adoption, retention, and expansion across our enterprise accounts. You ...

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Showing results 41-60

All JobsCustomer Success JobsCustomer Success Jobs in San Ramon, CA

Customer Success information

See San Ramon, CA salary details

$36.3K

$92.8K

$156.5K

How much do customer success jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the job of customer success?

Customer Success professionals focus on building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They often provide onboarding, support, and proactive engagement to improve customer satisfaction and retention, using tools like CRM software. The role requires communication skills, problem-solving, and a customer-centric approach.
What are the most commonly searched types of Customer Success jobs in San Ramon, CA? The most popular types of Customer Success jobs in San Ramon, CA are:
What job categories do people searching Customer Success jobs in San Ramon, CA look for? The top searched job categories for Customer Success jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Customer Success jobs? Cities near San Ramon, CA with the most Customer Success job openings:
Customer Success jobs near you
Infographic showing various Customer Success job openings in San Ramon, CA as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $92,826 per year, or $44.6 per hour.

Customer Success Manager

odoo

Brisbane, CA • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Odoo rating

9.4

Company rating: 9.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

12th of 242 rated software companies

Job description

8000 Marina Blvd #300, Brisbane, CA 94005, United States
Apply
Build and maintain relationships with multiple customers! We'll train you on Odoo's diverse applications, and you'll use your business understanding to drive adoption and expand your client base.
About the Job
Hybrid (4 days onsite, 1 day remote) - Brisbane, CA
Odoo is seeking to significantly expand its vibrant and innovative sales teams. Apply to work within an organization that values independence, flexibility, and personal growth.
The Customer Success Team is helping customers across North America streamline their business processes with Odoo's integrated software solutions. This is an opportunity for people who are excited to work at the intersection of software and business. You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs.
We expect the candidate to be proactive and have a "get it done" spirit.
Responsibilities
  • Develop and maintain strong relationships with clients, understanding their unique needs and goals to ensure their success with Odoo products and services
  • Conduct live software demonstrations to showcase product features, benefits, and capabilities tailored to the customer's unique needs and requirements
  • Become the "voice of the customer" and communicate feedback to internal teams
  • Collaborate with the sales team to onboard and integrate new clients, ensuring a smooth transition and immediate value realization
  • Proactively identify, analyze, and address customer needs to uncover growth opportunities, reduce churn, and increase the customer lifetime value
  • Create and implement tailored customer success plans, including usage and adoption strategies, to maximize clients' return on investment
  • Partner with internal teams, including product, marketing, and support, to advocate for the customer's needs and ensure a seamless customer experience
  • Monitor customer health metrics and performance indicators, and develop targeted initiatives to drive continuous improvement
  • Leverage data-driven insights to inform customer success strategies and tactics that drive long-term growth
  • Qualify new customers to uncover potential growth opportunities
  • Stay up-to-date with industry trends, best practices, and competitor offerings to ensure our company remains competitive in the marketplace

Must Have
  • Bachelor's Degree is required - A business-oriented major is a strong plus
  • Proficiency in G-Suite applications
  • Demonstrate an understanding of a customer's renewal/growth life-cycle, and have an entrepreneurial spirit and passion for customer success!

Nice to Have
  • Experience with accounting, manufacturing, inventory, CRM, POS, and/or e-commerce software, or a background in industry or entrepreneurial ventures. Proficiency in Microsoft Excel and Google Sheets is highly valued
  • Familiarity with SaaS or PaaS environments, especially in pre- or post-sales roles. Ability to clearly communicate the value proposition of ERP software to potential customers
  • Previous experience that demonstrates strong coordination skills and a high level of organization

How does it work in Sales?
Our Sales Department is divided into two parts: Direct & Indirect Sales.
In Direct Sales, we work in direct contact with SMEs. In Indirect Sales, we collaborate with Partners (Odoo resellers).
Sales-minded? Discover our jobs:
  • Account Executives
  • Account Managers
  • Customer Success Managers
  • Key Account Managers

What's great in the job?
  • Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
  • PTO (Paid-time-off), paid sick days, and paid holidays
  • Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
  • Evolve in a nice working atmosphere with a passionate, growing team!
  • Snacks, fruit, and coffee/drinks on tap!
  • Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
  • Company-sponsored events for groups of 6+ employees

The Odoo culture
Building a company we love.
READ Who is your manager?
Being a team leader at Odoo.
READ The founder's story
From 1 to 250 employees in a few years.
READ
The estimated annual compensation range for this role is $70,000-$90,000 OTE(on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records .

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