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Entry Level Customer Success Jobs in San Ramon, CA

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Entry Level Customer Success information

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$36.3K

$92.8K

$156.5K

How much do entry level customer success jobs pay per year?

As of Sep 9, 2026, the average yearly pay for entry level customer success in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in San Ramon, CA?

The most popular types of Customer Success jobs in San Ramon, CA are:

What job categories do people searching Entry Level Customer Success jobs in San Ramon, CA look for?

The top searched job categories for Entry Level Customer Success jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Entry Level Customer Success jobs?

Cities near San Ramon, CA with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in San Ramon, CA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $92,826 per year, or $44.6 per hour.

Entry Level Customer Success Specialist

San Jose, CA • On-site

The Reynolds and Reynolds Company
Computer and Computer Peripheral Equipment and Software Wholesalers • 1 - 5K employees
Learn more about The Reynolds and Reynolds Companyexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

114th of 247 rated software companies

Job description

Entry Level Customer Success Specialist

As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential. You will provide both on-site and video conference support to customers. Roughly 80% of the time you will be on-site and 20% will be video conference.

Training

Paid Training! The nature of the position requires you to successfully complete an intensive training program. Training for this role will consist of classroom instruction at our offices in Houston, TX and Dayton, OH, as well as online courses where you will receive in- depth product training and automotive industry knowledge. In addition, you will be paired with mentors across the country where you can apply your classroom knowledge in a real-world setting.

Requirements
  • Must have reliable home internet with sufficient bandwidth for video conferencing
  • Bachelor's degree or equivalent experience
  • Must be a self-starter with good time management skills
  • Strong written and verbal communication skills
  • Excellent customer service and organizational skills
  • Ability to build strong customer relationships
  • Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
  • Ability to travel, with overnight hotel stays, up to 50% during training period (approximately 6 months). After training, must be able to travel approximately 35% of the month
Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

- Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company car for business and personal use - Professional development and training - Promotion from within - Paid vacation and sick days - Eight paid holidays - Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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