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Project Success Manager Jobs in San Ramon, CA (NOW HIRING)

Conversica

Customer Success Manager

Foster City, CA

This includes setting success metrics and engaging customer signatories and project managing the implementation of the Conversica product/service. * Advise and oversee customer growth, training and ...

Mathnasium

Customer Success Manager

Redwood City, CA · On-site

$25/hr

The ideal Customer Success Manager will possess exceptional communication, leadership ... Project management daily/weekly/monthly tasks via Monday.com * Create a fun and productive learning ...

Phonely Ltd

Customer Success Manager

San Francisco, CA · Remote

About the role We are looking for a Customer Success Manager who comes from a project management background and knows how to drive complex, multi-stakeholder work across the finish line. This is not ...

Weave Grid, Inc

Client Success Manager

San Francisco, CA · On-site

$115K - $165K/yr

Coordinate with WeaveGrid's Solution Design and Integrations team on non-standard projects (e.g ... success, program implementation, management consulting, energy, utilities, or related areas.

Tread

Customer Success Manager

San Francisco, CA · On-site

$75K - $100K/yr

Customer Success at Tread Tread is launching a new Growth team to build long-term, high-impact ... Stellar project management skills : you can juggle customer relationships while keeping internal ...

Windfall

Customer Success Manager

San Francisco, CA

$110K - $140K/yr

As a Customer Success Manager, you will be a strategic advisor for our product offering to ... Contribute to strategic projects and the Customer Success roadmap to drive continuous improvement

Vultron Inc

Customer Success Manager

San Francisco, CA

$120K - $200K/yr

Customer Success Manager San Francisco About Vultron Vultron is an early stage company building at ... Strong project management skills with the ability to lead complex implementations. * Excellent ...

Windfall

Customer Success Manager

San Francisco, CA

$110K - $140K/yr

As a Customer Success Manager, you will be a strategic advisor for our product offering to ... Contribute to strategic projects and the Customer Success roadmap to drive continuous improvement

Navan

Enterprise Customer Success Manager

Palo Alto, CA · On-site

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic ... Excellent project management and organizational skills in a high pressure environment, working with ...

Phonely Ltd

Customer Success Manager

San Francisco, CA · On-site

$100K - $150K/yr

About the role We are looking for a Customer Success Manager who comes from a project management background and knows how to drive complex, multi-stakeholder work across the finish line. This is not ...

Simera

Customer Success Manager CI

San Francisco, CA · Remote

Customer Success Manager We are seeking a proactive and customer-focused Customer Success Manager ... Strong organizational and project management skills * Analytical mindset with the ability to ...

Lumafield

Customer Success Manager

San Francisco, CA · On-site

$140K - $170K/yr

Project manage delivery and adoption of Lumafield's technical solutions * Proactively manage ... Customer Success experience $140,000 - $170,000 a year The base salary range listed here represents ...

Lumafield

Customer Success Manager

San Francisco, CA

$140K - $170K/yr

Project manage delivery and adoption of Lumafield's technical solutions * Proactively manage ... Customer Success experience $140,000 - $170,000 a year The base salary range listed here represents ...

Decagon

Agent Success Manager

San Francisco, CA · On-site

$160K - $220K/yr

Identify and support new projects and initiatives to best support our team and customers ... Proven experience managing large customers and driving highly visible projects involving multiple ...

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Project Success Manager information

See San Ramon, CA salary details

$50.3K

$117.4K

$189.4K

How much do project success manager jobs pay per year?

As of May 31, 2026, the average yearly pay for project success manager in San Ramon, CA is $117,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $143,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Project Success Manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.

How does a Project Success Manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What is a Project Success Manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

What is 90% of a project manager's job?

For a Project Success Manager, 90% of the job involves planning, coordinating, and overseeing project activities to ensure timely delivery within scope and budget. This includes managing stakeholder communication, risk mitigation, and using tools like project management software to track progress and resolve issues. Effective leadership and problem-solving skills are essential to achieve project goals.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What job categories do people searching Project Success Manager jobs in San Ramon, CA look for? The top searched job categories for Project Success Manager jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Project Success Manager jobs? Cities near San Ramon, CA with the most Project Success Manager job openings:
Project Success Manager jobs near you
Customer Success Manager

Customer Success Manager

Conversica

Foster City, CA

Other

Posted 6 hours ago

Job description

The Customer Success Manager (CSM) is responsible for driving customer growth, adoption and success with Conversica. This individual must be comfortable consulting with a variety of mid-size and enterprise customers from a range of industries. The CSM should be able to articulate the value of Conversica to inspire and support customer adoption and expansion. He/she will build and maintain positive relationships with multiple roles within their assigned customers, including senior executives.
Duties/Responsibilities

  • Develop a trusted advisor relationship with our customer's managers and executive sponsors.
  • Deliver the initial on-boarding kickoff meeting in order to ensure all customers get off to the right start. This includes setting success metrics and engaging customer signatories and project managing the implementation of the Conversica product/service.
  • Advise and oversee customer growth, training and development of best practices to continually drive business value and return on the customer's investment.
  • Be the single point of contact and escalation for the customer. Including directing customers quickly and efficiently to additional help resources such as Help & Training within the application, personally helping with questions/issues.
  • Increase customer retention and adoption rates by conducting regular check-in calls to assess level of satisfaction, or lack thereof.
  • Track customer activity to identify churn risk and work proactively via targeted outreach campaigns to eliminate that risk, while simultaneously identifying and closing upsell opportunities when applicable.
  • Responsible for customer references, case studies and testimonials for the CSM's portfolio of customers.
  • Serve as customer advocate, including: collecting customer feedback on product needs, understanding customer and industry trends and articulating those back to the business
  • Work closely with internal resources on escalation and resolution processes for critical customer issues.
Requirements
  • You have a minimum of 3 years account management and/or sales experience from a high tech company-ideally with Marketing/Sales Automation, CRM or related applications in a SaaS environment
  • Self-motivated, proactive team player with innovative ideas to inspire client loyalty and adoption
  • Strong interpersonal skills and experience initiating and building positive relationships
  • Excellent individual and group presentation, written, and oral communication skills
  • Strong organizational and time management skills with the ability to manage multiple projects simultaneously
  • Proficient in Salesforce & Microsoft Office (Outlook, Excel, Word and Power Point)
  • Ability to function in an extremely high volume, forever evolving new business environment while always maintaining a smile and positive disposition
  • Bachelor's degree or equivalent

NOTE: This position is an individual contributor, and is not a manager's position.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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