ZipRecruiter

Log In

1

Client Success Manager Jobs in California (NOW HIRING)

Base8 Inc

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

Base8

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

results.com

Client Success Manager

San Francisco, CA

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

results.com

Client Success Manager

San Francisco, CA · On-site

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

Base8 Inc

Client Success Manager

Los Angeles, CA · On-site

$70 - $110/hr

Client Success Manager (CSM) Location: LA (Onsite) About:Cure8 is a leading Managed IT service provider for the cannabis industry.We support dispensaries, cultivation, manufacturing, distribution ...

Base8

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About:Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

Payactiv

Client Success Manager

Milpitas, CA · On-site

$90 - $110/hr

Client Success Manager - Existing (Employers/HR Focus) Who we are... We are Payactiv, a FinTech company in the heart of Silicon Valley, devoted to giving workers access to their earned wages when ...

Milliman

Client Success Manager (MedInsight)

Irvine, CA · On-site

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in California

Client Success Manager information

See California salary details

$32.1K

$82K

$138.2K

How much do client success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client success manager in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in California?

The most popular types of Client Success jobs in California are:

What are popular job titles related to Client Success Manager jobs in California?

For Client Success Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in California look for?

The top searched job categories for Client Success Manager jobs in California are:

What cities in California are hiring for Client Success Manager jobs?

Cities in California with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in California as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

Client Success Manager

Base8 Inc

Studio City, CA • On-site

Other

Posted 24 days ago

Job description

Position: Client Success Manager (CSM) 

Location: LA (Onsite) 


About: Cure8 is a leading Managed IT service provider for the cannabis industry. 
We support dispensaries, cultivation, manufacturing, distribution, and multi-state operators. 
Our services include POS, inventory, compliance, cybersecurity, cloud, and security solutions. 
We provide reliable, secure technology solutions tailored to your cannabis business. 


Job Description: A Client Success Manager (CSM) is responsible for building strong client relationships, ensuring successful product/service adoption, reducing churn, and identifying opportunities for account growth. 


Key Job Roles & Responsibilities 

  • Manage relationships with assigned US clients and serve as their primary point of contact. 
  • Understand client goals, challenges, expectations, and business needs. 
  • Lead client onboarding, implementation, and regular business reviews. 
  • Monitor customer satisfaction, engagement, retention, and churn risks. 
  • Drive product/service adoption through demos, training, and guidance. 
  • Handle client queries, complaints, and escalations through resolution. 
  • Identify upselling, cross-selling, renewal, and account expansion opportunities. 
  • Communicate professionally with clients via email, phone, Zoom, and Teams. 
  • Track KPIs such as CSAT, NPS, retention, adoption, and revenue growth. 
  • Maintain accurate client data and updates in CRM/customer-success platforms. 
  • Collaborate with Sales, Product, Support, Marketing, Finance, and Operations teams. 
  • Support US clients across different time zones while maintaining professional responsiveness. 


Common Skills Required 

  • Excellent English communication and interpersonal skills  
  • Client relationship management  
  • Account management  
  • Problem-solving and conflict resolution  
  • Presentation and negotiation skills  
  • CRM experience such as Salesforce, HubSpot, or Zoho  
  • Customer-success tools such as Gainsight or similar platforms  
  • Data analysis and reporting  
  • Time management and organization  
  • Upselling/cross-selling awareness  
  • Ability to work with US clients and teams  
  • Strong business and customer-service mindset