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Client Success Associate Jobs in California (NOW HIRING)

Two Dots

Customer Success Associate

Santa Monica, CA

As a Customer Success Associate at Two Dots, you will play a crucial role in ensuring our leasing ... Client Support: Provide exceptional support to leasing agent clients, addressing their questions ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Wolters Kluwer

Customer Success Associate

Irvine, CA

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Ra

Customer Success Associate

San Francisco, CA

You will be part of a team that believes that believes in employees success! They are a dynamic ... Planning and scheduling client meetings * Taking care of any client requests in a timely manner

Nelnet

Customer Success Manager

Sacramento, CA · On-site

$75K - $85K/yr

The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring ... Nelnet is committed to providing a welcoming and respectful workplace where all associates have the ...

Network Right

Client Relations Associate

San Francisco, CA · On-site

$47K - $58K/yr

Client Relations Associate We're looking for a Client Relations Associate who is passionate about ... About You: * 2+ years of experience in Account Management, Client Success, or a client-facing role ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in California

Client Success Associate information

See California salary details

$18.3K

$52.3K

$91.8K

How much do client success associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success associate in California is $52,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $64,600.00 per year, depending on experience, location, and employer.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in California? The most popular types of Client Success jobs in California are:
What are popular job titles related to Client Success Associate jobs in California? For Client Success Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in California look for? The top searched job categories for Client Success Associate jobs in California are:
What cities in California are hiring for Client Success Associate jobs? Cities in California with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,297 per year, or $25.1 per hour.

Client Success Associate

Clearspeed Job Opportunities

San Diego, CA • On-site

Full-time

PTO

Posted 2 days ago

Job description

Description:

*Hybrid

*Full-time with benefits


What you will do

You will support the management of client accounts to help ensure clients are getting value from Clearspeed products. In this role, you will assist in gathering client feedback, addressing client needs, and collaborating with internal teams to enhance the overall client experience. Your work will contribute to client satisfaction, retention, and growth.


Responsibilities

  • Support the development of strong client relationships by learning each client’s needs and helping deliver a positive client experience.
  • Assist senior team members in understanding client goals and challenges, contributing to solutions that encourage product adoption and usage.
  • Participate in client calls, take notes, and help coordinate follow-ups; support product training sessions and onboarding activities.
  • Help gather and organize data for Quarterly Business Reviews (QBRs) and other client reports.
  • Contribute to the creation and maintenance of Client Success Plans by tracking progress and updating relevant information.
  • Use client management tools (CRM systems) to log activities, update client records, and track tasks and communications.
  • Collaborate with internal teams (e.g., product, support) to relay client feedback and help address client requests.
  • Track client issues, feature requests, and bugs, ensuring they are documented and shared with the appropriate teams.
  • Monitor client engagement and flag potential risks or concerns to senior team members.
  • Identify opportunities to improve the client experience and support retention efforts.
  • Perform additional related duties and administrative tasks as needed.

Who you are

You are curious, motivated, and eager to start your career in client success. You bring a strong willingness to learn, a positive attitude, and a proactive approach to supporting both clients and internal teams. You enjoy solving problems, asking questions, and building relationships. You are organized and detail-oriented, with the ability to manage multiple tasks and follow through on commitments. You take pride in delivering high-quality work and contributing to a strong team environment.

Requirements:
  • Bachelor's degree in a related field or relevant coursework or internships typical.
  • Professional experience in administrative, or support roles with a strong focus on client communication is preferred.
  • Strong technical, project management, organizational and problem-solving skills.
  • Strong Microsoft Office skills including PowerPoint, Word and Excel.
  • Excellent verbal, written communication and presentation skills.
  • Ability to prioritize workload to meet critical objectives and timelines, and work in a multitasking environment.
  • Exceptional team player, but also comfortable working independently.

Who we are

At Clearspeed, we are driven by corporate DNA committed to the service of others and a passion for our AI-enabled technology that is redefining risk assessment. Our fast-growing team spans operations across the US, Canada, and EMEA. Together our team of brilliant minds, diverse in expertise and experience, collaborate and contribute to a shared vision of enabling trust, faster.


Our company is committed to providing equal employment opportunities to all individuals. We value diversity and inclusion in our workplace, and we welcome and encourage individuals of all backgrounds to apply and join us on our journey to build trust faster.


Why join us?

*Impactful work

*Collaborative environment

*Work-life balance


Our benefits (may vary based on geographical location)

*Competitive compensation: salary + performance-based bonuses

*Stock options

*Unlimited paid time off

*Health and wellness coverage


Join us at Clearspeed and be a part of our success story. Together, we can make a difference!


Salary

Salary range is based on national benchmark data of comparable roles, skills and experience level. Exact compensation will be based on individual skills and experience, and location which will be assessed during the interview process.

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