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Client Success Associate Jobs in California (NOW HIRING)

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Client Success Associate (Remote)

Moorpark, CA · Remote

$30 - $35/hr

About the Role As a Client Success Associate , you will play a crucial role in building and maintaining strong, lasting relationships with our clients. Your mission is to ensure clients receive a ...

New

Picnic Time

Client Success Associate (Remote)

Moorpark, CA · On-site +1

$30 - $35/hr

About the Role As a Client Success Associate , you will play a crucial role in building and maintaining strong, lasting relationships with our clients. Your mission is to ensure clients receive a ...

New

EBizCharge

Client Success Associate

Irvine, CA · On-site

Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner. * Provide first-level support for client issues related to products and ...

EBizCharge

Client Success Associate

Irvine, CA · On-site

Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner. * Provide first-level support for client issues related to products and ...

Bakertilly

Senior Associate - Client Success

Irvine, CA · On-site

We are seeking a Senior Associate of Client Success to join our experienced NetSuite Practice Client Success team within Baker Tilly's Professional Sales Organization (PSO). Leveraging the resources ...

greenpath, inc.

$16.50 - $17.50/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Associate's degree preferred; Bachelor's degree may substitute for experience. * A strong sense of ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Webox

Customer Success Associate

San Jose, CA · On-site

$70K - $90K/yr

Job Summary WeBox is seeking a high-potential, detail-oriented Customer Success Associate to ... with client onboarding , including coordination, setup support, and ensuring a smooth initial ...

WeBox

Customer Success Associate

San Jose, CA · On-site

$70K - $90K/yr

Job Summary WeBox is seeking a highpotential, detailoriented Customer Success Associate to support ... with client onboarding , including coordination, setup support, and ensuring a smooth initial ...

WeBox

Customer Success Associate

San Jose, CA · On-site

$70K - $90K/yr

Job Summary WeBox is seeking a highpotential, detailoriented Customer Success Associate to support ... with client onboarding , including coordination, setup support, and ensuring a smooth initial ...

WeBox

Customer Success Associate

San Jose, CA · On-site

Job Summary WeBox is seeking a high‑potential, detail‑oriented Customer Success Associate to ... with client onboarding , including coordination, setup support, and ensuring a smooth initial ...

IPS Group Inc.

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

Associate or bachelor's degree in business, Communications, Marketing, Information Systems, or a ... Customer Success, Account Management, Customer Support, Project Coordination, or other client ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in California

Client Success Associate information

See California salary details

$18.3K

$52.3K

$91.8K

How much do client success associate jobs pay per year?

As of Sep 15, 2026, the average yearly pay for client success associate in California is $52,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $64,600.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in California?

The most popular types of Client Success jobs in California are:

What are popular job titles related to Client Success Associate jobs in California?

For Client Success Associate jobs in California, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in California look for?

The top searched job categories for Client Success Associate jobs in California are:

What cities in California are hiring for Client Success Associate jobs?

Cities in California with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in California as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,297 per year, or $25.1 per hour.

Client Success Associate (Remote)

Moorpark, CA • On-site

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Job description

About the Role
As a Client Success Associate, you will play a crucial role in building and maintaining strong, lasting relationships with our clients. Your mission is to ensure clients receive a consistently positive experience by understanding and addressing their needs proactively while identifying opportunities to enhance their journey with us.
On a typical day, you will communicate with clients, follow up on open requests, resolve issues, coordinate with internal teams, and ensure clients receive the support and attention they deserve. Serving as a vital bridge between clients and our internal teams, you will ensure seamless communication and that no detail is overlooked.
To succeed, you must be highly organized, responsive, and comfortable communicating remotely. Taking ownership, following through on commitments, and building genuine professional relationships are key. Your goal is to make clients feel heard, supported, and confident in our partnership.
Responsibilities
  • Build and maintain strong, professional relationships with clients
  • Serve as the primary point of contact for client questions, requests, and ongoing needs
  • Communicate with clients via email, phone, video calls, chat, and other digital channels
  • Respond promptly to inquiries and ensure issues are resolved effectively
  • Proactively follow up with clients to confirm their needs are met
  • Monitor client requests, tasks, and follow-ups to ensure nothing falls through the cracks
  • Coordinate with internal teams to communicate client needs and drive timely request completion
  • Identify potential client concerns before they escalate
  • Maintain accurate records of client conversations, requests, feedback, and account information
  • Develop and maintain a strong understanding of our products, services, and processes
  • Support seamless onboarding for new clients
  • Gather and share client feedback to improve products, services, and internal processes
  • Identify opportunities to strengthen client relationships and increase satisfaction
  • Maintain a professional, positive, and solution-oriented attitude in all interactions
Requirements
  • Minimum 1 year of experience in customer service, client success, account management, or a related client-facing role
  • High school diploma or equivalent; additional education is a plus
  • Excellent written and verbal communication skills
  • Strong organizational and time-management abilities
  • Comfortable working independently in a fully remote environment
  • Proficient with computers, CRM systems, email, Google Workspace or Microsoft Office, and digital communication tools
  • Strong attention to detail with the ability to manage multiple clients and priorities simultaneously
  • Excellent problem-solving and critical-thinking skills
  • Ability to take ownership and follow through without constant supervision
  • Professional, friendly, and confident communication style
  • Collaborative team player who works effectively across departments
  • Flexible and adaptable to changing client needs and priorities
  • Previous remote work experience is a plus
What Success Looks Like
Success means our clients feel supported, valued, and confident in our team. You consistently follow through on commitments, communicate proactively, resolve issues before they escalate, and build strong relationships that keep clients happy and engaged.

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