ZipRecruiter

Log In

1

Client Success Associate Jobs in Davis, CA (NOW HIRING)

Direct Counsel

Business Litigation Attorney

Sacramento, CA · On-site

$160K - $210K/yr

Join a team that values excellence, mentorship, and client success. About Direct Counsel At Direct ... If you're an experienced Litigation Associate ready to take your career to the next level, we'd ...

PNC Bank

Client Experience Associate

Sacramento, CA

$37K - $61K/yr

... success. As a Client Experience Associate within PNC's Retail organization, you will be based in ... Sacramento, CA. Bilingual Spanish preferred. PNC is an in-office company that fosters a ...

next page

Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Davis, CA

Client Success Associate information

See Davis, CA salary details

$20K

$57.3K

$100.5K

How much do client success associate jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client success associate in Davis, CA is $57,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $70,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Davis, CA? The most popular types of Client Success jobs in Davis, CA are:
What job categories do people searching Client Success Associate jobs in Davis, CA look for? The top searched job categories for Client Success Associate jobs in Davis, CA are:
What cities near Davis, CA are hiring for Client Success Associate jobs? Cities near Davis, CA with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Davis, CA as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,277 per year, or $27.5 per hour.
Associate Customer Success Specialist

Associate Customer Success Specialist

SBM Management Services LP

Sacramento, CA • On-site

$30 - $32.46/hr

Full-time

Re-posted 9 days ago

SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

174th of 217 rated facilities management

Job description

Title:
Associate Customer Success Specialist
Job Description:
NOW HIRING: Associate Customer Success Specialist
Compensation: $30.00-$32.46 per hour
Job Overview
The Associate Customer Success Specialist assists with developing client relationships that promote retention and loyalty. The individual will work closely with our clients to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
Roles & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • Support retention and growth among our most valuable customers by understanding their business needs and helping them succeed
  • Understand customer outcomes by communicating with customers, analyze customer use metrics, and gather other feedback as necessary
  • Support successful roll-outs of product features to customers, including sharing and developing relevant creative assets, brainstorming ideas, and attending launches virtually or in-person
  • Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement
  • Identify opportunities for customers to act as product advocates (e.g., testimonials, case studies)
  • Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities
  • Coordinate with internal teams to obtain the resources and support needed to address customer needs and requests. Represent the voice of the customer to provide input into the core product, marketing, and sales process
  • Collaborate closely with team members.
  • Support renewals and expansion opportunities
  • Collaborate with the Product Team to identify opportunities for platform enhancement per customers' needs
  • Gauge customers' levels of engagement with the company and provide feedback to the other teams regarding product and service improvements
  • Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base
  • Develop expertise in all products and solutions that Network for Good provides and be able to train and clearly explain the benefits and functionality of each solution

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience:
5+ years in a Customer Success, Relationship Management, Account Management, or similar role for a software product
Certificates, Licenses, Registrations:
May be required to have a valid driver's license.
Knowledge, Skills, and Abilities:
Exceptional communication skills, highly organized, collaborative and detail oriented
Experience building and maintaining relationships, while working to mitigate churn and drive engagement and renewals
Empathetic, positive attitude with a desire to help our customers reach their goals
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

What SBM Management Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply