ZipRecruiter

Log In

1

Client Success Associate Jobs in Davis, CA (NOW HIRING)

SQA Services

Audit Service Delivery Lead

Sacramento, CA · Remote

$55K - $70K/yr

... 500 associates. SQA understands the complexity and challenges of a global supply chain and our ... Provide visibility to Client Success Managers (Key Account Managers) regarding Coordination and ...

SQA Services

Audit Service Delivery Lead

Sacramento, CA · On-site +1

$55K - $70K/yr

... client partners and their supply chain in over 90 countries annually, deploying over 500 associates ... Client Success Managers (Key Account Managers) regarding Coordination and Auditor teams ...

SQA Services

Audit Service Delivery Lead

Sacramento, CA · Remote

$55K - $70K/yr

... client partners and their supply chain in over 90 countries annually, deploying over 500 associates ... Client Success Managers (Key Account Managers) regarding Coordination and Auditor teams ...

HUB

Associate Sales Producer

Sacramento, CA

Participates in client meetings, presentations, and internal sales strategy sessions. * Partners ... success. At HUB, we believe in investing in the future of our employees, and provide continuous ...

West Yost

Associate Engineer - Treatment

Sacramento, CA

$105K - $148K/yr

This role will contribute to the development of the firm's Treatment practice and have client ... Positive and clear written and verbal communication practices are essential for success in this ...

West Yost

Associate Engineer - Treatment

Sacramento, CA

$105K - $148K/yr

This role will contribute to the development of the firm's Treatment practice and have client ... Positive and clear written and verbal communication practices are essential for success in this ...

BBK Law

Municipal Law Associate

Sacramento, CA · On-site

$120K - $185K/yr

... client-service oriented solutions to complex legal issues facing public agencies, businesses and ... BBK is proud to trace the firm's success back to the groundwork of professionalism and community ...

previous pagenext page

Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Davis, CA

Client Success Associate information

See Davis, CA salary details

$20K

$57.3K

$100.5K

How much do client success associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success associate in Davis, CA is $57,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $70,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Davis, CA? The most popular types of Client Success jobs in Davis, CA are:
What job categories do people searching Client Success Associate jobs in Davis, CA look for? The top searched job categories for Client Success Associate jobs in Davis, CA are:
What cities near Davis, CA are hiring for Client Success Associate jobs? Cities near Davis, CA with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Davis, CA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $57,277 per year, or $27.5 per hour.

Audit Service Delivery Lead

SQA Services

Sacramento, CA • Remote

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

SQA protects through quality. We have a global footprint that supports complex and highly
regulated supply chains. The partnerships SQA has created over the past 29 years have benefitted
our clients' integrated strategies, which SQA can support on an annual basis. SQA works with its
client partners and their supply chain in over 90 countries annually, deploying over 500
associates. SQA understands the complexity and challenges of a global supply chain and our
clients see that the results from SQA exceed their internal efficiencies. Annually, SQA performs over
2,000 audits, 3 million parts inspected at the source, and 70,000 hours of Engineering Supplier
Development. This occurs in the form of managed programs at their suppliers that include, but may
not be limited to, audits, assessments, supplier development, part approvals, inspection,
remediation, self-release, and full-time surveillance.

Overview:
As Audit Service Delivery Lead at SQA Services, you will play a pivotal role in supporting SQA's Audit
family of products. This role operates under the direction of the Director of Operations and serves
as the primary point of accountability for scheduling execution, team output, and operational
health across the Audit family of products. The successful candidate will own team output,
proactively identify operational risks before they escalate, and serve as the first line of process
improvement awareness for Audit Operations.

Responsibilities
Team Output Management:
Manage day-to-day throughput and performance of Service Delivery - Audits team
responsible for scheduling the entire set of Audit-related services to be performed by
our skilled Auditor/Associate team, currently including:
Audits
Assessments
Supplier Desktop Evaluations
Manage remote Service Delivery Coordination team across multiple time zones and
mix of full-time and contract personnel
Process and triage incoming work requests to the Coordination team, ensuring appropriate
assignment and prioritization
 
Performance Metrics Ownership:
Provide tracking and reporting on key performance indicators (KPIs) including but not
limited to: Scheduling throughput rate, preparation throughput rates, and on time scheduling
rates
Provide timely, accurate, and actionable status updates and trends to the Director of
Operations with sufficient lead time to course-correct issues before targets are missed
Proactively monitor operational conditions including team capacity, client request volumes,
scheduling conflicts, Contractor upskilling needs, and process friction to surface risks
before they become delivery failures
 
Process Improvement and Trend Visibility:
Flag emerging client behavior patterns (e.g., late submissions, cancellations, expedited
request frequency) which have negative downstream impact on scheduling throughput
Raise process improvement needs with sufficient context to inform project scoping and
resource decisions. Participate in process improvement initiatives sponsored by Operations
leadership, contributing team-level operational insight

Client & Cross-Functional Coordination:
Provide visibility to Client Success Managers (Key Account Managers) regarding Coordination
and Auditor teams' capabilities to deliver on Expedited timelines and out-of-contract requests
Document current-state processes and flag deviations from established standards
Interface with Recruiting, Auditor Care (HR), Engineering, and Technical Leads to manage
needed auditor capacity for scheduling

Team Leadership and Supervision:
Train, develop, and supervise the team of Service Delivery Coordinators, ensuring they have
the tools, processes, and knowledge to perform scheduling and preparation roles effectively
Provide guidance on best practices for scheduling, time management, and task prioritization
Foster a collaborative team environment and address conflicts or concerns constructively
Conduct regular performance reviews, set development goals, and maintain an active
succession plan for the Lead role
Identify performance gaps and implement corrective actions consistently and fairly
 
 
Qualification and Experience
Bachelor's degree in Operations Management, Business, or a related field preferred, or other Bachelor's degree and commensurate work experience
Relevant certifications in production scheduling or supply chain management (e.g., APICS, Six Sigma) a plus
Excellent organizational and time-management skills
Strong leadership and team management capabilities including coachability
Ability to handle multiple tasks, delegate, and prioritize effectively in a fast-paced environment
Problem-solving skills and the ability to adapt to changing demands
Clear, proactive communication - especially in surfacing risks and issues with appropriate urgency and context
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams); experience with scheduling software is a plus
$55,000 - $70,000 a year
Your actual level and base salary will be determined on a case-by-case basis and may
vary based on the following considerations: job-related knowledge and skills, education,
and experience.

Base salary is just one part of your total rewards package at SQA. You will also receive
access to comprehensive medical, vision, and dental coverage, access to a 401(k)-
retirement plan (after 1yr of employment), short and long-term disability insurance, life
insurance, paid parental leave, and various other discounts and perks. You may also
accrue 3 weeks of paid vacation and will be eligible for 8 or more paid holidays per year.
Corporate employees are eligible for 5 days of sick leave per year.
SQA is an Equal Opportunity Employer; employment with us is governed based on merit, competence
and qualifications and will not be influenced in any manner by race, color, religion, gender, national
origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital
status, mental or physical disability or any other legally protected status.

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii)
U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv)
Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S.
Department of State.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply