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Client Success Associate Jobs in Hercules, CA (NOW HIRING)

Ra

Customer Success Associate

San Francisco, CA · On-site

You will be part of a team that believes that believes in employees success! They are a dynamic ... Planning and scheduling client meetings * Taking care of any client requests in a timely manner

Endsight

Client Strategy Associate

Napa, CA · On-site

$65K - $80K/yr

Client Strategy Associate Department: Client Strategy Employment Type: Full Time Location: Napa ... Client success, account coordination, or service delivery roles * MSP, SaaS, or professional ...

Endsight

Client Strategy Associate

Napa, CA · Remote

Career Pathing As a Client Strategy Associate (CSA) , you'll support our Pods' Client Strategy ... Client success, account coordination, or service delivery roles * MSP, SaaS, or professional ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ... Experience in Customer Success, Account Management, Business Development, or another client-facing ...

Semantix

Client Services Associate

San Francisco, CA · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... success * Take a proactive role in learning about clients' industry, business needs and company ...

3Y

Operations Associate

San Francisco, CA · On-site

$100K - $120K/yr

About the Role We're hiring an Operations Associate to keep our internal systems and client ... You'll work closely with our clinical, client success, and leadership teams to ensure day-to-day ...

UBS

Registered Client Associate

San Francisco, CA · On-site

$72K - $80K/yr

... Client Associate to: • Support the preparation of reports, presentations, and materials for ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

UBS

Registered Client Associate

San Francisco, CA · On-site

$65K - $85K/yr

Do you know how to take care of people? We're looking for a Registered Client Associate to: • ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Hercules, CA

Client Success Associate information

See Hercules, CA salary details

$20.4K

$58.5K

$102.7K

How much do client success associate jobs pay per year?

As of Aug 4, 2026, the average yearly pay for client success associate in Hercules, CA is $58,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $72,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Hercules, CA? The most popular types of Client Success jobs in Hercules, CA are:
What job categories do people searching Client Success Associate jobs in Hercules, CA look for? The top searched job categories for Client Success Associate jobs in Hercules, CA are:
What cities near Hercules, CA are hiring for Client Success Associate jobs? Cities near Hercules, CA with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Hercules, CA as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,508 per year, or $28.1 per hour.

Customer Success Associate

Ra

San Francisco, CA • On-site

Full-time

Re-posted 2 days ago

Job description

Company Description

Why us?

You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you! 

They are an equal opportunity employer and value diversity at our company.

Job Description

Your responsibilities:

  • Planning and scheduling client meetings 
  • Taking care of any client requests in a timely manner 
  • Participating in client calls and site visits 
  • Maintaining notes from each client interaction 
  • Generating reports and presentations 
Qualifications

We'd love to hear from you, if:

  • You have 2 years of experience in a professional services environment 
  • You have 1-2 year sales experience selling solutions or consultative sales and customer service 

Education Qualification: Bachelors Degree

Work Authorization: US Citizen / Green Card Holder



Additional Information

All your information will be kept confidential according to EEO guidelines.

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