ZipRecruiter

Log In

1

Client Success Associate Jobs in California (NOW HIRING)

Network Right

Client Relations Associate

San Francisco, CA · On-site

$65K - $75K/yr

About This Job: We're looking for an Client Relations Associate who is passionate about client ... About You: * 2+ years of experience in Account Management, Client Success, or a client-facing role ...

Network Right

Client Relations Associate

San Francisco, CA · On-site

$65K - $75K/yr

About This Job: We're looking for an Client Relations Associate who is passionate about client ... About You: * 2+ years of experience in Account Management, Client Success, or a client-facing role ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ... Experience in Customer Success, Account Management, Business Development, or another client-facing ...

next page

Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in California

Client Success Associate information

See California salary details

$18.3K

$52.3K

$91.8K

How much do client success associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success associate in California is $52,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $64,600.00 per year, depending on experience, location, and employer.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in California? The most popular types of Client Success jobs in California are:
What are popular job titles related to Client Success Associate jobs in California? For Client Success Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in California look for? The top searched job categories for Client Success Associate jobs in California are:
What cities in California are hiring for Client Success Associate jobs? Cities in California with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,297 per year, or $25.1 per hour.
Client Relations Associate

Client Relations Associate

Network Right

San Francisco, CA • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

About This Job:
We're looking for an Client Relations Associate who is passionate about client experience, proactive support, and relationship building. This role will focus on managing a portfolio of clients, ensuring they receive white-glove service while driving satisfaction, retention, and long-term value.
You'll be the face of our service delivery to your clients; connecting them to the right technical resources, keeping them informed, and advocating for their success. You'll work closely with our Senior Client Relations Manager, who will support your onboarding and development.
What You'll Do:
  • Own the relationship with an assigned book of clients, serving as their main point of contact.
  • Conduct regular check-ins to maintain alignment and satisfaction.
  • Proactively monitor service performance, ticket trends, and client engagement.
  • Collaborate with our technical team to ensure smooth service delivery and issue resolution.
  • Identify and surface upsell or growth opportunities to the Senior Client Relations Manager.
  • Manage the renewal process and support contract updates.
  • Assist in onboarding new clients and ensuring a smooth handoff to technical teams.
  • Maintain accurate notes, updates, and tasks within our documentation systems.

About You:
  • 2+ years of experience in Account Management, Client Success, or a client-facing role (preferably in tech, MSP, SaaS, or IT services).
  • College degree in communications, psychology, English, or related field preferred.
  • Exceptional communication skills; clear, polished, and client-friendly.
  • Strong organizational habits and ability to manage multiple accounts at once.
  • A proactive, solution-oriented mindset.
  • Experience with tools like JIRA/ticketing systems is a plus.
  • Comfortable working independently in a fast-paced environment.

Benefits:
♥ Health Benefits
  • 100% covered health, dental and vision insurance for you, 50% for dependents
  • Paid Parental Leave
  • HSA/FSA eligibility
  • Access to a variety of mental health programs

Compensation, Rewards & Recognition
  • 401(k) + 4% company matching

Balance
  • Flexible Time Off

Learning & Development
  • Flexible certification and learning stipends and reimbursements

Culture
  • Biannual company retreats
  • Social events
  • Wellbeing events and programs

+ Extras
  • Home internet and mobile reimbursement
  • Monthly meal stipend
  • Commuter benefits
  • Onsite meals and snacks
  • Dog-friendly office

Interview Plan
  • Round 1
    • Phone call with recruiter
  • Round 2
    • 45 min zoom call with hiring manager
  • Round 3
    • 45 min with Service Manager
  • Final Round
    • Mock Client Activity

Commitment to Diversity: Network Right best serves our employees, as well as our clients, when we foster a diverse, equitable, and inclusive workplace. We value the perspectives of employees with different backgrounds and experiences. Network Right has dedicated itself to the principle that the quality of its work and the continued growth of its business are enhanced by implementing internal policies and practices aimed at ensuring that each individual has an equal opportunity to succeed regardless of their background and identity.

Apply