Client Success Leader - Workforce Operations (Gig Workforce) Gig Worker Success Manager Bilingual ... Coaches associates on policies that could have legal implications and involves onsite HR and leads ...
Client Success Leader - Workforce Operations (Gig Workforce) Gig Worker Success Manager Bilingual ... Coaches associates on policies that could have legal implications and involves onsite HR and leads ...
Client Success Leader - Workforce Operations (Gig Workforce) Gig Worker Success Manager Bilingual ... Coaches associates on policies that could have legal implications and involves onsite HR and leads ...
Client Success Leader - Workforce Operations (Gig Workforce) Gig Worker Success Manager Bilingual ... Coaches associates on policies that could have legal implications and involves onsite HR and leads ...
Client Associate
Carlsbad, CA · On-site
$26 - $28/hr
... Client Associate to join our Carlsbad, CA branch. In this team-critical role, you will work ... As an employee-owned company, our success is driven by our high standards of business ethics ...
Quick apply
Client Associate
Carlsbad, CA · On-site
$26 - $28/hr
... Client Associate to join our Carlsbad, CA branch. In this team-critical role, you will work ... As an employee-owned company, our success is driven by our high standards of business ethics ...
Client Associate
Carlsbad, CA · On-site
$26 - $28/hr
... Client Associate to join our Carlsbad, CA branch. In this team-critical role, you will work ... As an employee-owned company, our success is driven by our high standards of business ethics ...
Client Associate
Carlsbad, CA · On-site
$26 - $28/hr
... Client Associate to join our Carlsbad, CA branch. In this team-critical role, you will work ... As an employee-owned company, our success is driven by our high standards of business ethics ...
Client Associate
$26 - $28/hr
... Client Associate to join our Carlsbad, CA branch. In this team-critical role, you will work ... As an employee-owned company, our success is driven by our high standards of business ethics ...
Client Associate
$26 - $28/hr
... Client Associate to join our Carlsbad, CA branch. In this team-critical role, you will work ... As an employee-owned company, our success is driven by our high standards of business ethics ...
Client Experience Associate
Carlsbad, CA · On-site
$21 - $23/hr
Summary: The CX Associate is responsible for attending to the needs of the client by performing ... We provide an environment for people that nurtures leadership and promotes personal success and ...
Client Experience Associate
Carlsbad, CA · On-site
$21 - $23/hr
Summary: The CX Associate is responsible for attending to the needs of the client by performing ... We provide an environment for people that nurtures leadership and promotes personal success and ...
Client Experience Associate
Carlsbad, CA · On-site
$21 - $23/hr
Summary: The CX Associate is responsible for attending to the needs of the client by performing ... We provide an environment for people that nurtures leadership and promotes personal success and ...
Client Experience Associate
Carlsbad, CA · On-site
$21 - $23/hr
Summary: The CX Associate is responsible for attending to the needs of the client by performing ... We provide an environment for people that nurtures leadership and promotes personal success and ...
Client Experience Associate
$21 - $23/hr
Summary: The CX Associate is responsible for attending to the needs of the client by performing ... We provide an environment for people that nurtures leadership and promotes personal success and ...
Client Experience Associate
$21 - $23/hr
Summary: The CX Associate is responsible for attending to the needs of the client by performing ... We provide an environment for people that nurtures leadership and promotes personal success and ...
Client Experience Associate
Temecula, CA · On-site
$37K - $61K/yr
... company's success. As a full time Client Experience Associate within PNC's Branch Banking ... organization, you will be based in Temecula, CA at the Temecula Creek Branch. 31117 Temecula Pkwy.
Client Experience Associate
Temecula, CA · On-site
$37K - $61K/yr
... company's success. As a full time Client Experience Associate within PNC's Branch Banking ... organization, you will be based in Temecula, CA at the Temecula Creek Branch. 31117 Temecula Pkwy.
Client Experience Associate
Temecula, CA · On-site
$37K - $61K/yr
... company's success. As a full time Client Experience Associate within PNC's Branch Banking ... organization, you will be based in Temecula, CA at the Temecula Creek Branch. 31117 Temecula Pkwy.
Client Experience Associate
Temecula, CA · On-site
$37K - $61K/yr
... company's success. As a full time Client Experience Associate within PNC's Branch Banking ... organization, you will be based in Temecula, CA at the Temecula Creek Branch. 31117 Temecula Pkwy.
sales associate
San Marcos, CA · On-site
$14.25 - $19.25/hr
Embraces selling, incentive and product knowledge techniques for success * Represents Lane Bryant ... Supports client experience throughout all touch points * Supports and executes floor-sets ...
sales associate
San Marcos, CA · On-site
$14.25 - $19.25/hr
Embraces selling, incentive and product knowledge techniques for success * Represents Lane Bryant ... Supports client experience throughout all touch points * Supports and executes floor-sets ...
Retail Sales Associate - Spanish Bilingual
San Juan Capistrano, CA · On-site
$75K/yr
Our client, a leader in the telecommunications industry for over 30 years, operates one of the ... They are known for innovation, career growth opportunities, and driving success in retail sales.
Quick apply
Retail Sales Associate - Spanish Bilingual
San Juan Capistrano, CA · On-site
$75K/yr
Our client, a leader in the telecommunications industry for over 30 years, operates one of the ... They are known for innovation, career growth opportunities, and driving success in retail sales.
Retail Sales Associate - Spanish Bilingual
Dana Point, CA · On-site
$75K/yr
Our client, a leader in the telecommunications industry for over 30 years, operates one of the ... They are known for innovation, career growth opportunities, and driving success in retail sales.
Quick apply
Retail Sales Associate - Spanish Bilingual
Dana Point, CA · On-site
$75K/yr
Our client, a leader in the telecommunications industry for over 30 years, operates one of the ... They are known for innovation, career growth opportunities, and driving success in retail sales.
... success at trial, especially in high-exposure cases related to healthcare law ... Our attorneys assert a client-centric mindset that guides each case, while maintaining a collegial ...
... success at trial, especially in high-exposure cases related to healthcare law ... Our attorneys assert a client-centric mindset that guides each case, while maintaining a collegial ...
Associate Attorney
Carlsbad, CA · On-site
... success at trial, especially in high-exposure cases related to healthcare law ... Our attorneys assert a client-centric mindset that guides each case, while maintaining a collegial ...
Associate Attorney
Carlsbad, CA · On-site
... success at trial, especially in high-exposure cases related to healthcare law ... Our attorneys assert a client-centric mindset that guides each case, while maintaining a collegial ...
Associate Attorney
Carlsbad, CA · On-site
$125K/yr
... success at trial, especially in high-exposure cases related to healthcare law ... Our attorneys assert a client-centric mindset that guides each case, while maintaining a collegial ...
Associate Attorney
Carlsbad, CA · On-site
$125K/yr
... success at trial, especially in high-exposure cases related to healthcare law ... Our attorneys assert a client-centric mindset that guides each case, while maintaining a collegial ...
Associate Account Manager
Carlsbad, CA · On-site
$65K - $75K/yr
Participate in client meetings and gradually take on increased client-facing responsibilities ... success. The base pay range listed reflects what we reasonably expect to offer for this role.
Associate Account Manager
Carlsbad, CA · On-site
$65K - $75K/yr
Participate in client meetings and gradually take on increased client-facing responsibilities ... success. The base pay range listed reflects what we reasonably expect to offer for this role.
Retail Part Time Store Associate
Temecula, CA · On-site
$16.90/hr
We believe that the Store Associate role is essential in driving our store's success through ... Client focused, positive and engaging, action oriented, demonstrates a passion for the brand ...
Retail Part Time Store Associate
Temecula, CA · On-site
$16.90/hr
We believe that the Store Associate role is essential in driving our store's success through ... Client focused, positive and engaging, action oriented, demonstrates a passion for the brand ...
Retail Part Time Store Associate
$15.25 - $17.50/hr
We believe that the Store Associate role is essential in driving our store's success through ... Client focused, positive and engaging, action oriented, demonstrates a passion for the brand ...
Retail Part Time Store Associate
$15.25 - $17.50/hr
We believe that the Store Associate role is essential in driving our store's success through ... Client focused, positive and engaging, action oriented, demonstrates a passion for the brand ...
Retail Part Time Store Associate
Temecula, CA · On-site
$15.25 - $17.50/hr
We believe that the Store Associate role is essential in driving our store's success through ... Client focused, positive and engaging, action oriented, demonstrates a passion for the brand ...
Retail Part Time Store Associate
Temecula, CA · On-site
$15.25 - $17.50/hr
We believe that the Store Associate role is essential in driving our store's success through ... Client focused, positive and engaging, action oriented, demonstrates a passion for the brand ...
Client Success Associate information
See Temecula, CA salary details
$18.4K - $25.1K
6% of jobs
$25.1K - $31.8K
9% of jobs
$37.9K is the 25th percentile. Wages below this are outliers.
$31.8K - $38.6K
10% of jobs
$38.6K - $45.3K
9% of jobs
The median wage is $52K / yr.
$45.3K - $52K
15% of jobs
$52K - $58.8K
21% of jobs
$62.1K is the 75th percentile. Wages above this are outliers.
$58.8K - $65.5K
8% of jobs
$65.5K - $72.2K
13% of jobs
$72.2K - $78.9K
4% of jobs
$78.9K - $85.7K
2% of jobs
$85.7K - $92.4K
2% of jobs
$18.4K
$52.6K
$92.4K
How much do client success associate jobs pay per year?
What is the difference between Client Success Associate vs Customer Support Specialist?
| Aspect | Client Success Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in customer relations | Often a high school diploma or associate degree; training provided |
| Work Environment | Proactive engagement, building long-term client relationships | Reactive support, resolving immediate customer issues |
| Employer & Industry Usage | Common in SaaS, tech, and service industries | Widespread across retail, telecom, and tech sectors |
The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.
What does a Client Success Associate do?
How does a Client Success Associate typically collaborate with other departments to address client needs?
What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
Job description
Bilingual Spanish/English required
Location: Redlands, CA
Who We Are
As the United States' largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of Championing People, Unlocking Potential and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth-oriented experiences that positively impact lives and businesses in innovative and meaningful ways.
Job Summary
The Gig Worker Success Manager is responsible for the day-to-day supervision of Gig Workers to ensure the timely, accurate, and quality delivery of customer goods and service. This role manages employee relations at local Client facilities where Gig Workers are placed- including training and orientation, coaching, advocacy, payroll administration, assignments management, schedule management, and understanding the worker pool. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors, leaders, local EB team, remote Employgig team and Gig Workers. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs, works closely with the Employgig operations team and PLX team to deliver both Gig Worker and Client satisfaction.
Your Role & Responsibilities
- Fosters a consultative relationship with the client across all levels of management to ensure a clear understanding of the client's business, staffing needs, culture, and program expectations
- Develops and executes effective recruiting strategies that deliver the applicant flow and hiring results to meet and exceed fill rate and on-time fill rate goals
- Anticipates and understands the local talent market and put in place a workforce planning strategy to ensure a continuous pipeline of quality talent.
- Delivers client customized new hire orientations
- Runs and creates reports to identify workforce challenges, escalates when appropriate and collaborates with the client to create solutions
- Audits onboarding requirements and confirms new hire start requirements are met
- Deliver a consistent fill rate of 92% or higher
- Communicates workforce needs to client for staffing productivity and includes labor market data to present plausible solutions
- Participates in client forecasting meetings and remains informed and knowledgeable of client's current and upcoming business needs
- Manages daily fill rate, time clock accuracy, communication with Gig workers, EmployGig team and Client
- Documents and investigates safety incidents and participates in client meetings to discuss safety and operational efficiency
- Handles worker's comp claims and documents unemployment
- Initiates and completes client relationship mapping as needed
- Coaches associates on policies that could have legal implications and involves onsite HR and leads investigations
- Conducts employee performance reviews and assigns and ends associate assignments
- Supports organizational objectives by upholding the integrity of operational infrastructure and ensuring that consistency and quality standards are met
- Developing and implementing operational procedures and policies
- Must be able to work Monday- Friday 11 am - 8 pm with some flexibility
Preferred Education, Skills, and Experience
- Experience in a customer service role responsible for multi-level client communication
- HR and data management experience
- Familiarity with a heavy process-oriented environment
- Able to lead, organize and build effective and diverse teams
- Must have seasoned critical thinking and problem-solving skills
- Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
Competencies (Skills & Knowledge You'll Bring)
- Ability to communicate with high level managers within the client organization and discuss strategic solutions
- Act as a consultant to the client regarding job trends, productivity goals, staff planning, and goal assessments
- Warehouse operations experience (or knowledge of) preferred - to support DC/warehouse operations leaders navigate and adjust to changing inventory demands
- Strong understanding of technology platforms that support Gig, including the ability to troubleshoot and offer solutions for technical improvements and drive effective results
- Comfortable addressing client concerns and challenges and developing solutions that meet the client expectations
- Comfortable managing reports output and analyzing results to ensure accuracy as well as ability to thoroughly present/explain the data to the customer
- Successful track record of increased customer service levels and satisfaction, enhanced scope of responsibilities and working relationships with colleagues/management
- Demonstrable success managing a team or process
- Ability to have an innovational mind set (See further)
- Familiarity with a heavy process-oriented environment
- Must have seasoned critical thinking and problem-solving skills
- Communicates information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication
- Achieve results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives.
- Responds positively to change and adapts to new situations quickly. Able to take on a diverse range of tasks equally effectively
Employbridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:
- High EQ/High IQ team
- Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
- Prescription Drug Benefits
- 8 Paid Holidays per year
- 2 Floating Holidays per year
- Paid Time Off
- 401(k)
- Wellness Program
- Parental Leave
- A variety of career paths and encourage promotion from within.
The Employbridge Story
Employbridge is one of the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches.
Employbridge offers a competitive benefits package that includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within.
At Employbridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.
The anticipated annual salary for this position is $ $70,304.00. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual hourly wage offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About employbridge
Sourced by ZipRecruiter
The EmployBridge Story EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within. At EmployBridge, we operate an entire family of specialty staffing companies that include: Decca, Hire Dynamics, ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.
Industry
Recruiting and staffing services
Company size
501 - 1,000 Employees
Headquarters location
Duluth, GA, US
Year founded
1985