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Client Success Associate Jobs in Riverside, CA (NOW HIRING)

EBizCharge

Client Success Associate

Irvine, CA · On-site

Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner. * Provide first-level support for client issues related to products and ...

EBizCharge

Client Success Associate

Irvine, CA · On-site

Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner. * Provide first-level support for client issues related to products and ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

DrBalcony

Sales Associate

Santa Ana, CA · On-site

$25 - $29/hr

About the role We're seeking a Sales Associate with relationship-driven, high-value B2C sales ... long-term client success and retention. This position is ideal for someone who is proactive ...

Ghassemian Law Group

Attorney

Mission Viejo, CA · On-site +1

$190K - $205K/yr

Description Associate Litigation Attorney Ghassemian Law Group, APC Mission Viejo, CA • Hybrid ... client success and team development. Responsibilities • Conduct legal research and draft ...

Tom Ferry

Customer Service Representative

Santa Ana, CA · On-site

$16.75 - $22.75/hr

Associate degree, specialized certification, relevant training, or equivalent experience * 3-5 years of client success, account management, customer service, retention, or related experience ...

Yardi

Associate Technical Account Manager

Santa Ana, CA · On-site

$31.25 - $32.81/hr

... Associate Technical Account Manager (ATAM) to help our clients get the most value from Yardi ... Champion client success by sharing relevant product features, best practices, and personalized ...

Yardi

Associate Technical Account Manager

Santa Ana, CA · On-site

$31.25 - $32.81/hr

... We're looking for an Associate Technical Account Manager (ATAM) to help our multifamily ... Champion client success by sharing relevant product features, best practices, and personalized ...

Ghassemian Law Group

Attorney

Mission Viejo, CA · Hybrid

$205K/yr

Associate Litigation Attorney Ghassemian Law Group, APC Mission Viejo, CA • Hybrid • Full-Time ... both client success and team development. Compensation: $190,000 - $205,000 Responsibilities:

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Riverside, CA

Client Success Associate information

See Riverside, CA salary details

$19.3K

$55.3K

$97K

How much do client success associate jobs pay per year?

As of Jun 25, 2026, the average yearly pay for client success associate in Riverside, CA is $55,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $68,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Riverside, CA? The most popular types of Client Success jobs in Riverside, CA are:
What are popular job titles related to Client Success Associate jobs in Riverside, CA? For Client Success Associate jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Riverside, CA look for? The top searched job categories for Client Success Associate jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Success Associate jobs? Cities near Riverside, CA with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Riverside, CA as of June 2026, with employment types broken down into 73% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,284 per year, or $26.6 per hour.
Client Success Associate

Client Success Associate

EBizCharge

Irvine, CA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees tremendous learning opportunities, career growth potential, and a dynamic work environment.
Responsibilities:

  • Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner.
  • Provide first-level support for client issues related to products and services.Document client interactions, issues, resolutions, and follow-up activities within Salesforce CRM.
  • Collaborate with internal teams, including Technical Support, Sales, Product, and Client Operations.
  • Escalate complex technical issues to appropriate support teams while maintaining ownership of client communication.
  • Monitor and manage support queues to ensure service agreements are met.
  • Assist with account maintenance requests and general product inquiries.
  • Maintain accurate records and ensure compliance with company policies and industry regulations.
Qualifications:
  • Self-starter with the ability to learn fast and work independently as well as within a team.
  • Prior experience with training and/or demos on products or software is strongly desired.
  • Good work ethic and flexible hours.
  • Strong proficiency in Microsoft Excel, Word, Outlook, and computer savvy.
  • Comfortable working with a wide variety of professionals.
  • The duties and requirements listed above should not be interpreted as all-inclusive.
  • Additional functions may be assigned as deemed appropriate.
  • Must have strong communication skills.
Benefits:
  • Employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
  • Retirement 401(k) plan with company match.
  • Gym access, dry cleaners, car wash conveniently located within building.
  • Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

Job Type: Full-time
The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.

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