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Client Success Associate Jobs in Riverside, CA (NOW HIRING)

ALTO USA LLC

Customer Success Specialist

Anaheim, CA · Remote

Associate degree, and/or a minimum of one year of retail customer service experience. * Self ... Demonstrate support for the client's Asset Protection policies and procedures. * Responsible for ...

ALTO USA LLC

Customer Success Specialist

Anaheim, CA · Remote

Associate degree, and/or a minimum of one year of retail customer service experience. * Self ... Demonstrate support for the client's Asset Protection policies and procedures. * Responsible for ...

PNC Bank

Client Experience Associate

Ontario, CA

$42.60K - $58.20K/yr

... success. As a Client Experience Associate within PNC's Retail organization, you will be based in ... Ontario, CA. Bilingual Spanish preferred. PNC is an in-office company that fosters a collaborative ...

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PNC Bank

Client Experience Associate

Grand Terrace, CA · On-site

$40.50K - $67.50K/yr

... success. As a Client Experience Associate within PNC's Retail organization, you will be based in ... Grand Terrace, CA. Bilingual Spanish preferred. PNC is an in-office company that fosters a ...

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Alteryx

Manager, Customer Success - US West

Irvine, CA · On-site +1

$184K - $235K/yr

... client-facing skills. * Work with sales leaders to drive customer engagement through resource ... Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San ...

TaxRise

Billing and Collections Supervisor

Irvine, CA · On-site

$70K - $80K/yr

This role will work closely with Sales, Quality Assurance, and Client Success to drive business ... Associate's degree in Accounting, Finance, Business Administration, or related field.

Alteryx

Manager, Customer Success - US West

Irvine, CA · On-site +1

$184K - $235K/yr

... client-facing skills. * Work with sales leaders to drive customer engagement through resource ... At Alteryx, we support a growth mindset for our associates through all stages of their careers. If ...

Aleron

Associate Technician (Sewing Assembly)

Irvine, CA · On-site

$22 - $30.40/hr

Associate Technician (Sewing Assembly) Location: Irvine, CA Employment Type: Contract to Direct ... impact client success while giving you room to grow and develop professionally. About Acara ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Riverside, CA

Client Success Associate information

See Riverside, CA salary details

$19.3K

$55.3K

$97K

How much do client success associate jobs pay per year?

As of Jun 3, 2026, the average yearly pay for client success associate in Riverside, CA is $55,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $68,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Riverside, CA? The most popular types of Client Success jobs in Riverside, CA are:
What are popular job titles related to Client Success Associate jobs in Riverside, CA? For Client Success Associate jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Riverside, CA look for? The top searched job categories for Client Success Associate jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Success Associate jobs? Cities near Riverside, CA with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Riverside, CA as of May 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $55,284 per year, or $26.6 per hour.

Client Experience Associate

Keystone Pacific Property Management LLC

Ontario, CA • On-site

$20 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations.
We have an excellent opening for a Client Experience Associate to join our amazing environment with an opportunity for continuous growth and development. For more information, please read below!
Summary: The CX Associate is responsible for attending to the needs of the client by performing exceptional customer service for the Client Experience Center (CXC). Provides telephone coverage, responds to customer service requests, and completes administrative duties. Provides support in at least one trained skill the CX Associate supports (e.g., General Community, Architectural, Escrow, or Billing).
Why Join Keystone?
Keystone is a company dedicated to empowering our team members to improve people's lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.
As a member of our team, your talents will be nurtured and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon.
We provide an environment for people that nurtures leadership and promotes personal success and reward those who exceed expectations. We foster a culture of open feedback and continuous growth.
We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here .
What We Offer:
  • Competitive Salary
  • Work-Life Balance
  • Opportunities for career growth
  • Training and mentorship from successful leaders in the HOA industry
  • Cell Phone Stipend
  • Mileage Reimbursement
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Pet Insurance
  • Pre-Paid Legal
  • Employer Paid Basic Life/AD&D Insurance
  • Voluntary Life and Short-Term Disability Insurance
  • Free Employee Assistance Program
  • 401(k) Retirement plan with Company Match
  • Financial and Health/Wellness Education
  • Bereavement and Mandated Leave of Absence Applicable
  • Paid Time Off (PTO)
  • 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

Requirements
Schedule
Monday - Friday from 8:00 am - 5:00 pm
Essential Job Duties and Responsibilities:
  • Respond to routine customer service requests (phone, email, chat) in a timely manner for assigned skills.
  • Performance of administrative duties.
  • Initiates service requests per procedures and enters information in appropriate system(s), e.g. CCaaS and HOA management software.
  • Follows up on assigned interactions.
  • Completes assigned administrative duties.
  • Suggests updates to knowledge content.
  • Execute compliance letters at the request of the Manager.
  • Assist team members with the preparation and execution of required annual mailings.
  • Transcribe and type documents and letters as required.
  • Maintain keys, gate openers, parking permits, clubhouse rental applications, etc.
  • Update and generate all required association and management reports.
  • Practices and adheres to Keystone's Core Values, Mission, and Vision.
  • Any additional job duties as required by the supervisor.

Qualification Requirements:
  • Excellent customer service skills.
  • Ability to respond in an urgent manner, close the loop, and be an ambassador for the company.
  • Ability to work under tight deadlines and consistently meet deadlines.
  • Exhibit professionalism and demeanor at all times.
  • Ability to manage challenging client interactions in an effective manner.
  • Demonstrate effective verbal and written communication and listening skills.
  • Demonstrate strong problem-solving abilities.
  • Must be proficient with computer programs, including Word, Outlook, and Excel.
  • Demonstrate organizational skills and ability to independently prioritize daily workload.
  • Must work effectively with co-workers and clients.
  • Excellent interpersonal skills.
  • Verifiable references.
  • Able to pass a background check.

Education and/or Experience:
  • 1-2 years of experience working in a Customer Service role.
  • Bachelor's Degree preferred.
  • High School Diploma or GED required.

Work Environment:
The work environment and physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Exhibit professionalism, professional attire, and demeanor at all times.
  • Ability to drive to communities.
  • Ability to sit, stand, and operate business equipment.
  • Typical office environment with low-level noise exposure.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look at what Keystone is all about! Check out our website at www.kppm.com . Click on "Careers" and stay connected!
Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to hr@keystonepacific.com for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the online application system by individuals with disabilities.
Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will be subject to a Background and MVR Check.
Salary Description
$20.00 - $21.00 hourly

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