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Client Success Jobs in Riverside, CA (NOW HIRING)

Milliman

Client Success Manager (MedInsight)

Irvine, CA · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

TaxRise

Client Success Representative

Irvine, CA · On-site

$26 - $35/hr

As a Client Success Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

EBizCharge

Client Success Associate

Irvine, CA · On-site

Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner. * Provide first-level support for client issues related to products and ...

EBizCharge

Client Success Associate

Irvine, CA · On-site

Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner. * Provide first-level support for client issues related to products and ...

Bakertilly

Senior Associate - Client Success

Irvine, CA · On-site

We are seeking a Senior Associate of Client Success to join our experienced NetSuite Practice Client Success team within Baker Tilly's Professional Sales Organization (PSO). Leveraging the resources ...

TruArc Health

Client Success Support Specialist

Irvine, CA · On-site

$22 - $26/hr

The Client Success Support Specialist provides essential support to the Client Success team by answering incoming phone calls, triaging provider and patient inquiries, managing support tickets, and ...

nimble

Client Success Manager, RCM

Irvine, CA

The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients.

NAMSA

Client Success Program Manager

Irvine, CA · On-site

$75K/yr

Vision to inspire innovative MedTech solutions that advance global healthcare, improve patient lives and accelerate Client success and the Mission to deliver best-in-class global MedTech development ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Riverside, CA

Client Success information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do client success jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Riverside, CA? The most popular types of Client Success jobs in Riverside, CA are:
What job categories do people searching Client Success jobs in Riverside, CA look for? The top searched job categories for Client Success jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Success jobs? Cities near Riverside, CA with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Riverside, CA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $86,658 per year, or $41.7 per hour.

FIELD CLIENT SUCCESS COORDINATOR

Stance Health Solutions, Inc

Tustin, CA • On-site

$24.20 - $27.16/hr

Other

Re-posted 2 days ago

Job description

Description

Primary Purpose:

The Client Success Coordinator is responsible for ensuring completion of sales orders for products dispensed in closets and off "SG"site locations. The Client Success Coordinator will act as a primary resource and support for the Client Success Navigators by ensuring the system accurately reflects what is being done in the field. This role will perform a variety of administrative tasks within the Client Success Department that support the overall goals providing exceptional service and creating a positive experience for clients. The position requires driving a company van to restock client supplies at healthcare facilities (40% of working hours).


Client Success - Essential Functions:

Essential functions within scope for this role, but are not limited to, the following:

  • Serve as a key point of contact for Navigators within Client Success
  • Driving a company van to restock client supplies at healthcare facilities
  • Make outgoing calls to Grand Pad Patients and schedule appointments by creating sales orders
  • Create and confirm sales orders based on paperwork collected from various closet locations and subcontractors 
  • Possess an in-depth understanding of Medicare/Medi-Cal guidelines, scope of services and contracted insurances 
  • Create accounts, templates and schedule of visits for Navigators at respective sites/closets Manage inventory for each closet location within Brightree and ensure transfers are completed timely and accurately 
  • Partner with management and purchasing to ensure items needed within closets are reordered 
  • Provide paperwork required to Navigators in order to complete and execute sales orders (i.e. prescriptions, sleep studies, LMN) as requested 
  • Create and maintain site log with pertinent information (i.e. key contacts, addresses, schedule, inventory kept onsite, HCPC listings) 
  • Share information gathered with Manager to enhance internal processes which will result in greater client satisfaction 
  • Assists Customer Care with transitions of members for coverage 
  • Perform other duties as assigned


Minimum Qualifications:

  • 2+ year of Customer Service Experience
  • High School diploma or GED (Two years college or equivalent work experience preferred)
  • Must possess a valid and clean driving record
  • Effective verbal and written communication skills, flexing content and style to varying audiences
  • Strong relationship management and collaboration skills
  • Excellent attention to detail
  • Ability to work independently and manage multiple projects and deadlines Creative problem-solving skills
  • Systems-thinking: understanding, communicating, and influencing decisions that have downstream and cross-stream impacts in the organization
  • Able to operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook)


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