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Client Success Jobs in Riverside, CA (NOW HIRING)

Director of Client Success

Irvine, CA ยท On-site

$130K - $150K/yr

General Summary The Director of Client Success is responsible for executing and operationalizing the Client Success strategy established by the Vice President of Client Success. This role focuses on ...

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Client Success Representative

Irvine, CA ยท On-site

$71K - $94K/yr

ABOUT THE ROLE As a Client Success Representative - Escalations , you'll serve as a senior member of our Client Experience team, handling our most complex and high-impact client situations. This role ...

Client Success Representative

Irvine, CA ยท On-site

$71K - $94K/yr

Client Success Representative Irvine, CA At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our ...

ABOUT THE ROLE As a Client Success Representative - Escalations , you'll serve as a senior member of our Client Experience team, handling our most complex and high-impact client situations. This role ...

Client Success Representative

Irvine, CA ยท On-site

$71K - $94K/yr

ABOUT THE ROLE As a Client Success Representative - Escalations , you'll serve as a senior member of our Client Experience team, handling our most complex and high-impact client situations. This role ...

ABOUT THE ROLE As a Client Success Representative - Escalations , you'll serve as a senior member of our Client Experience team, handling our most complex and high-impact client situations. This role ...

As a Client Success Manager, you'll play a vital role in bringing each extraordinary, digital experience to life. Utilizing your sizzling sales skills and keen analytical abilities, you'll ...

As a Client Success Manager, you'll play a vital role in bringing each extraordinary, digital experience to life. Utilizing your sizzling sales skills and keen analytical abilities, you'll ...

Director of Client Success, HOA

Irvine, CA ยท On-site

$120K - $140K/yr

The Director of Client Success is responsible for driving organic growth within the market by focusing on two core objectives: retaining existing association clients and generating new business ...

Vision to inspire innovative MedTech solutions that advance global healthcare, improve patient lives and accelerate Client success and the Mission to deliver best-in-class global MedTech development ...

A leading remote services company is seeking a Remote Client Relationship Advocate to enhance client satisfaction and loyalty. In this role, you will maintain relationships, proactively engage ...

A leading remote services company is seeking a Remote Client Relationship Advocate to enhance client satisfaction and loyalty. In this role, you will maintain relationships, proactively engage ...

A software solutions provider is looking for a Client Success Manager to enhance client relationships and manage ongoing account needs. This role involves collaborating with teams and achieving sales ...

A software solutions provider is looking for a Client Success Manager to enhance client relationships and manage ongoing account needs. This role involves collaborating with teams and achieving sales ...

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Showing results 1-20

Client Success information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do client success jobs pay per year?

As of Jun 3, 2026, the average yearly pay for client success in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make 2000 a week working from home?

A Client Success professional can earn $2,000 a week by managing multiple client accounts, providing high-quality support, and developing strong communication skills. Achieving this income often requires experience, a reliable internet connection, and proficiency with customer relationship management (CRM) tools. Consistent performance and expanding your client base are key to reaching this earning level.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Riverside, CA? The most popular types of Client Success jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Success jobs? Cities near Riverside, CA with the most Client Success job openings:

Client Success Representative

STACI AMERICAS

San Bernardino, CA โ€ข On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago


Job description

Staci Americas is Hiring!

Why Join Staci Americas?

Staci Americas Fulfillment is a fast-growing 3PL, and we are hiring people who want to be challenged and grow with us. Leaders who arenโ€™t afraid to roll up their sleeves โ€“ in fact, people who are passionate about the work. If you're that kind of leader โ€“ we invite you to apply and join us!

We are looking for a Client Success Representative to be based at our San Bernardino CA reporting to the Client Success Executive. The salary is per hr. $24.00 to $26.00

Job Summary

This position is not inside sales or call center driven. We are looking for a Client Success Representative (CSR) with 3PL and/or Fulfillment experience. This is an opportunity to be the critical front-line interface for customers in a multi-client third party logistics and fulfillment environment. If this is the type of position that you are seeking, continue reading!

Responsibilities:

  • Manage the customersโ€™ order process and ensure orders are entered, filled, and shipped accurately and timely
  • Work with the Facility Manager and operations staff throughout the order process to identify any potential issues or concerns with customersโ€™ orders
  • Learn and be able to work efficiently in our proprietary Warehouse Management System to ensure that customersโ€™ inventory is managed properly
  • Communicate with customers to provide accurate account information, including the status of orders, inventory, and other routine inquiries
  • Responsible for weekly and month-end billing and any billing-related questions from customers
  • Learn and understand Standard Operating Procedures for all account-related activities
  • Manage the organization and filing of all customer order and shipping documents

Knowledge, Skills, Abilities:

Knowledge Of:

  • Business and financial implications of decisions that are made

Skilled In:

  • Written and verbal communication with end users, customers, vendors and teammates, including senior management
  • Applying problem solving techniques and project management methods to maintain strong client relationships

Ability To:

  • Identify and resolve problems in a timely manner, gather and analyze information, and develop alternative solutions
  • Manage difficult or emotional customer situations, respond promptly to customer needs and meet commitments
  • Understand business and financial implications of decision
  • Align work with strategic goals

Selective Preference:

The ideal candidate will have 2 to 3 years of Account Management or business-to-business customer service experience, ideally within a multi-client warehousing environment


Benefits

Full benefit package including Health, 401k, Dental, Vision

Our House Rules

SHOOT STRAIGHT Tell it like it is. No exceptions.

OVER-DELIVER Go above and beyond. Every day.

OWN IT Take pride in your work. Be accountable.

STAY SAFE Be vigilant. Work safely, always.

HAVE FUN Enjoy the ride.

Staci Americas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, gender, pregnancy, sexual orientation, gender identity, disability, or genetics. In addition to federal law requirements, Staci Americas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

All newly hired employees are subject to the E-Verify Verification Program.