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Client Success Jobs in Riverside, CA (NOW HIRING)

Milliman

Client Success Manager (MedInsight)

Irvine, CA · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

TaxRise

Client Success Representative

Irvine, CA · On-site

$71K - $94K/yr

ABOUT THE ROLE As a Client Success Representative - Escalations , you'll serve as a senior member of our Client Experience team, handling our most complex and high-impact client situations. This role ...

TaxRise

Client Success Representative

Irvine, CA

$26 - $35/hr

As a Client Success Representative , you won't just answer calls -- you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Tata Technologies

Client Success Manager

Irvine, CA · On-site

The Client Success Manager is accountable for meeting an individual sales quota, which involves generating revenue through selling software solutions and related services. Consistently and accurately ...

TaxRise

Client Success Representative

Irvine, CA · On-site

$71K - $94K/yr

ABOUT THE ROLE As a Client Success Representative - Escalations , you'll serve as a senior member of our Client Experience team, handling our most complex and high-impact client situations. This role ...

EBizCharge

Client Success Associate

Irvine, CA · On-site

Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner. * Provide first-level support for client issues related to products and ...

PMP Management

Director of Client Success, HOA

Irvine, CA · On-site

$120K - $140K/yr

The Director of Client Success is responsible for driving organic growth within the market by focusing on two core objectives: retaining existing association clients and generating new business ...

nimble

Client Success Manager, RCM

Irvine, CA · On-site

The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients.

NAMSA

Client Success Program Manager

Irvine, CA

$75K/yr

Vision to inspire innovative MedTech solutions that advance global healthcare, improve patient lives and accelerate Client success and the Mission to deliver best-in-class global MedTech development ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Riverside, CA

Client Success information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do client success jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client success in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Riverside, CA? The most popular types of Client Success jobs in Riverside, CA are:
What job categories do people searching Client Success jobs in Riverside, CA look for? The top searched job categories for Client Success jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Success jobs? Cities near Riverside, CA with the most Client Success job openings:
Client Success jobs near you
Client Success Representative

Client Success Representative

STACI AMERICAS

San Bernardino, CA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Client Success Representative
Job Description

Staci Americas is Hiring!

Why Join Staci Americas?

Staci Americas Fulfillment is a fast-growing 3PL, and we are hiring people who want to be challenged and grow with us. Leaders who aren’t afraid to roll up their sleeves – in fact, people who are passionate about the work. If you're that kind of leader – we invite you to apply and join us!

We are looking for a Client Success Representative to be based at our San Bernardino CA reporting to the Client Success Executive. The salary is per hr. $24.00 to $26.00

Job Summary

This position is not inside sales or call center driven. We are looking for a Client Success Representative (CSR) with 3PL and/or Fulfillment experience. This is an opportunity to be the critical front-line interface for customers in a multi-client third party logistics and fulfillment environment. If this is the type of position that you are seeking, continue reading!

Responsibilities:

  • Manage the customers’ order process and ensure orders are entered, filled, and shipped accurately and timely
  • Work with the Facility Manager and operations staff throughout the order process to identify any potential issues or concerns with customers’ orders
  • Learn and be able to work efficiently in our proprietary Warehouse Management System to ensure that customers’ inventory is managed properly
  • Communicate with customers to provide accurate account information, including the status of orders, inventory, and other routine inquiries
  • Responsible for weekly and month-end billing and any billing-related questions from customers
  • Learn and understand Standard Operating Procedures for all account-related activities
  • Manage the organization and filing of all customer order and shipping documents

Knowledge, Skills, Abilities:

Knowledge Of:

  • Business and financial implications of decisions that are made

Skilled In:

  • Written and verbal communication with end users, customers, vendors and teammates, including senior management
  • Applying problem solving techniques and project management methods to maintain strong client relationships

Ability To:

  • Identify and resolve problems in a timely manner, gather and analyze information, and develop alternative solutions
  • Manage difficult or emotional customer situations, respond promptly to customer needs and meet commitments
  • Understand business and financial implications of decision
  • Align work with strategic goals

Selective Preference:

The ideal candidate will have 2 to 3 years of Account Management or business-to-business customer service experience, ideally within a multi-client warehousing environment


Benefits

Full benefit package including Health, 401k, Dental, Vision

Our House Rules

SHOOT STRAIGHT Tell it like it is. No exceptions.

OVER-DELIVER Go above and beyond. Every day.

OWN IT Take pride in your work. Be accountable.

STAY SAFE Be vigilant. Work safely, always.

HAVE FUN Enjoy the ride.

Staci Americas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, gender, pregnancy, sexual orientation, gender identity, disability, or genetics. In addition to federal law requirements, Staci Americas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

All newly hired employees are subject to the E-Verify Verification Program.

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