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Client Success Jobs in Riverside, CA (NOW HIRING)

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Remote Client Success Manager -- Marketing & Retention (Early Career)

Irvine, CA · Remote

$4.0K - $7.5K/mo

Client Success Manager * Onboarding Coordinator * Marketing Operations Coordinator * Sales Pipeline Tracker * Process Builder * Churn Prevention Specialist What You Will Be Doing * Manage ...

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All JobsClient Success JobsClient Success Jobs in Riverside, CA

Client Success information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do client success jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client success in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Riverside, CA? The most popular types of Client Success jobs in Riverside, CA are:
What job categories do people searching Client Success jobs in Riverside, CA look for? The top searched job categories for Client Success jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Success jobs? Cities near Riverside, CA with the most Client Success job openings:
Client Success jobs near you
Client Success / Account Manager (3PL)

Client Success / Account Manager (3PL)

American Exchange Group

Perris, CA

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

About Us

American Exchange Groupis an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands-including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty-American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends.


Visit our websites atwww.axnygroup.comand www.shiplogiq.com


Job Title: Client Success / Account Manager

Division:AELogistix/Shiplogiq

Location:375 E Markham St, Perris, CA 92571 (onsite 5 days)

Reports to: Director of Operations

Job Type:Full-Time


Client Success / Account Manager (3PL)

Department: Client Services
Reports To: Director of Operations / General Manager

Job Summary

The Client Success / Account Manager serves as the primary point of contact for ShipLogiQ's 3PL clients. This role ensures smooth onboarding, ongoing operational success, SLA compliance, and long-term client satisfaction.

Key Responsibilities

  • Serve as the main liaison between clients and warehouse operations
  • Manage new client onboarding and implementation
  • Monitor SLAs and operational KPIs
  • Provide regular reporting on inventory, fulfillment, and performance
  • Handle client escalations and issue resolution
  • Coordinate internally with warehouse managers to meet client needs
  • Identify upsell opportunities for additional services (VAS, freight, storage)
  • Conduct regular client check-ins and business reviews

Qualifications

  • 3+ years experience in 3PL, logistics, or supply chain account management
  • Strong communication and relationship management skills
  • Understanding of warehouse operations and fulfillment workflows
  • Experience working with WMS and reporting tools
  • Highly organized and customer-focused

Why AELogistix?
Join a collaborative, fast-growing logistics company where technology and teamwork drive results. You'll have the opportunity to shape how our systems evolve and directly impact warehouse performance across the network.


What We Offer

  • Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
  • 401(k) Retirement Savings Plan with company match
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)


Salary:The anticipated base salary is$25-$30/hour.Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location.


This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.


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