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Client Success Jobs Near Me

Client Success Associate Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament ...

Client Success Specialist

Columbus, OH · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

Client Success Lead

Columbus, OH · On-site

$55K - $65K/yr

As a Client Success Lead you will play a key role in managing day-to-day operations for the Columbus market, one of Fooda's largest and most dynamic markets. Your "North Star" is delivering a ...

Client Success Partner

Columbus, OH · On-site

$50K - $60K/yr

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

Client Success Partner

Columbus, OH · On-site

$50K - $60K/yr

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

Client Success Associate

Dublin, OH · On-site

$27.50 - $30/hr

Help develop and execute customer success plans tailored to each client's goals and business objectives. * Provide regular updates to internal teams on customer status, feedback, and opportunities ...

Client Success Associate

Dublin, OH · On-site

$27.50 - $30/hr

Help develop and execute customer success plans tailored to each client's goals and business objectives. * Provide regular updates to internal teams on customer status, feedback, and opportunities ...

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How much do client success jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

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A map of the United States highlighting the number of Client Success job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Client Success job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Client Success Associate

Arrive Logistics

Columbus, OH

Full-time

Re-posted 5 days ago


Arrive Logistics rating

5.5

Company rating: 5.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

The next Columbus Client Success cohort start date is in January 2027! Our 2026 cohorts are now full.
 
Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
 
Who We Want 
This role will focus on mastering the basics of what it takes to deliver Operational Excellence. As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling appointments, tracking shipments while providing timely updates internally and externally, and closing out loads. You will work on mastering these skills, and work to develop other tasks to continue building your skill set within Client Success. You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.
What You'll Do
  • Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution
  • Focus on accuracy and timeliness while building loads for our customer account(s)
  • Obtain pickup and delivery appointments from the shippers and consignees within your customer’s network
  • Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates
  • Communicate with customer contacts proactively when a shipment will be delayed
Developing Tasks
  • Understand the Customer’s committed lanes and when to accept or reject loads being tendered by the customer
  • Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities
  • Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication
  • Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service
  • Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate
  • Prioritize exceptions by working with the Carrier team to provide timely updates to customers
  • Proactively work with management to determine any potential concerns for aging for your customer
Qualifications
  • Bachelor’s degree in a relevant field of study preferred
  • Proven demonstration of commitment and work ethic in a school or work setting
  • Fast-paced and able to multitask in a high-pressure environment
  • Polished communicator with exceptional interpersonal skills, both verbal & written
  • Able to take verbal/written instruction and execute with confidence

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