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Client Success Jobs in Alberta (NOW HIRING)

York Group

Client Success Coordinator

Edmonton, AB · On-site

Position Summary The Client Success Coordinator provides administrative and coordination support to the Client Success team, helping to ensure successful outcomes for tenants and clients in their ...

York Group

Client Success Coordinator

Edmonton, AB

Position Summary The Client Success Coordinator provides administrative and coordination support to the Client Success team, helping to ensure successful outcomes for tenants and clients in their ...

Aon Corporation

Client Success Specialist

Calgary, AB · On-site

Client Success Specialist Role Type: Existing vacancy Interested in exploring something different while applying your existing insurance experience & knowledge? Thinking about joining an industry ...

Patronscan

Client Success Specialist

Calgary, AB · On-site

As we continue to grow, we are looking for a Client Success Specialist to join our team and help ensure our clients receive world-class service from day one. The Opportunity This is not a ticket ...

Patronscan

Client Success Specialist

Calgary, AB · On-site

As we continue to grow, we are looking for a Client Success Specialist to join our team and help ensure our clients receive world-class service from day one. The Opportunity This is not a ticket ...

Blackline Safety

Client Success Manager

Calgary, AB · Hybrid

The Client Success Manager is responsible for building strong relationships with clients, ensuring their satisfaction, and driving long-term value from the company's offerings. This role bridges the ...

York Group

Client Success Manager

Edmonton, AB

Position Summary The Client Success Manager ensures successful outcomes for tenants and clients in theirconstruction dealings with York Realty Inc. Acting as the primary liaison between York Realty ...

York Group

Client Success Manager

Edmonton, AB · On-site

Position Summary The Client Success Manager ensures successful outcomes for tenants and clients in their construction dealings with York Realty Inc. Acting as the primary liaison between York Realty ...

Avetta, LLC

Client Success Manager I

Calgary, AB · Hybrid

SUMMARY As a member of the Avetta Client Success team, you will be both a relentless advocate for your customers and an engaging representative from our company to the customer. You will measure your ...

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All JobsClient Success JobsClient Success Jobs in Alberta

Client Success information

See Alberta salary details

$23K

$59.2K

$116.5K

How much do client success jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client success in Alberta is $59,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Alberta?

The most popular types of Client Success jobs in Alberta are:

What job categories do people searching Client Success jobs in Alberta look for?

The top searched job categories for Client Success jobs in Alberta are:

What cities in Alberta are hiring for Client Success jobs?

Cities in Alberta with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $59,165 per year, or $28.4 per hour.

Client Success Coordinator

Edmonton, AB • On-site

York Group
See more jobs at York Groupexternal

Full-time

Posted 6 days ago

Job description

Position Summary 

The Client Success Coordinator provides administrative and coordination support to the Client Success team, helping to ensure successful outcomes for tenants and clients in their construction dealings with York Realty Inc. Working under the direction of the Client Success Manager, this role supports day-to-day project administration, stakeholder communications, documentation, and tracking activities that keep landlord work and tenant improvement projects moving on schedule and within budget.

Key Responsibilities 

Project Coordination Support 

  • Assist the Client Success Team in coordinating landlord work and tenant improvement projects from initiation through closeout 
  • Maintain project trackers, schedules, and status logs to support consistent reporting 
  • Help prepare meeting agendas, take meeting minutes, and distribute action items to project teams and stakeholders 
  • Follow up on outstanding action items and deliverables to keep projects on track 
  • Other duties as assigned 

Documentation & Administration 

  • Organize and maintain project files, drawings, lease documents, and correspondence in shared systems 
  • Support the review of tenant lease agreements by gathering and summarizing landlord obligations for the Client Success Manager’s review 
  • Assist with preparing Change Notices (CCN), Change Orders (CO), and related documentation for review and approval 
  • Update Construction Manager and Yardi with project information, invoices, and cost tracking entries under the direction of the Senior Client Success Manager 

Stakeholder Communication 

  • Serve as a first point of contact for routine tenant, contractor, and consultant inquiries, escalating issues to the team as needed 
  • Maintain consistent and professional communication with internal and external stakeholders 
  • Support relationship-building with tenants by responding promptly and following through on commitments 

Reporting & Tracking 

  • Compile data and prepare draft project status reports for the team 
  • Track project milestones, deliverables, and budget items, flagging variances for follow-up 
  • Support project closeout activities, including gathering documentation and contributing to lessons-learned summaries 

What you bring to York 

  • Post-secondary education in business administration, construction management, real estate, or a related field, or equivalent experience 
  • 5 years’ experience in an administrative, coordination, or project support role; exposure to construction or real estate is an asset 
  • Strong organizational skills with the ability to manage multiple priorities and deadlines 
  • Strong attention to detail and accuracy in documentation and data entry 
  • Clear written and verbal communication skills, with a professional and approachable manner 
  • Proficiency with Microsoft Office (Outlook, Word, Excel); willingness to learn Yardi, Construction Manager, and other internal systems 
  • Eagerness to learn, take initiative, and grow within the Client Success team 
  • Ability to work collaboratively with a positive attitude