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Client Success Jobs in Calgary, AB (NOW HIRING)

Aon Corporation

Client Success Specialist

Calgary, AB · On-site

Client Success Specialist Role Type: Existing vacancy Interested in exploring something different while applying your existing insurance experience & knowledge? Thinking about joining an industry ...

Patronscan

Client Success Specialist

Calgary, AB

As we continue to grow, we are looking for a Client Success Specialist to join our team and help ensure our clients receive world-class service from day one. The Opportunity This is not a ticket ...

Patronscan

Client Success Specialist

Calgary, AB · On-site

As we continue to grow, we are looking for a Client Success Specialist to join our team and help ensure our clients receive world-class service from day one. The Opportunity This is not a ticket ...

Blackline Safety

Client Success Manager

Calgary, AB · Hybrid

The Client Success Manager is responsible for building strong relationships with clients, ensuring their satisfaction, and driving long-term value from the company's offerings. This role bridges the ...

Avetta, LLC

Client Success Manager I

Calgary, AB · Hybrid

SUMMARY As a member of the Avetta Client Success team, you will be both a relentless advocate for your customers and an engaging representative from our company to the customer. You will measure your ...

New

Morgan Stanley

Client Service Associate

Calgary, AB · On-site

Client Success Management: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for ...

New

CapsLock

Partner Success Manager

Calgary, AB · Remote

We are looking for an A-Player who is client-focused, detail-oriented, self-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating ...

Clio

Customer Success Manager

Calgary, AB

Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience ... a better client experience. * Leverage AI-powered insights and tools to proactively identify ...

Acuity Insights

Customer Success Manager

Calgary, AB · Remote

As our next Customer Success Manager, you'll build trusted partnerships with admissions leaders, educators, and program teams, helping them realize the full value of our products while uncovering new ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Calgary, AB

Client Success information

See Calgary, AB salary details

$23K

$59.2K

$116.5K

How much do client success jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client success in Calgary, AB is $59,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Calgary, AB?

The most popular types of Client Success jobs in Calgary, AB are:

What job categories do people searching Client Success jobs in Calgary, AB look for?

The top searched job categories for Client Success jobs in Calgary, AB are:

Client Success jobs near you
Infographic showing various Client Success job openings in Calgary, AB as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $59,165 per year, or $28.4 per hour.

Client Success Specialist

Calgary, AB • On-site

Aon Corporation
Business Management Consulting • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

63rd of 152 rated financial services

People enjoy working here

Good employer

Recommended by parents

Learn more about Aon Corporationexternal

Full-time

Posted 8 days ago

Job description

Job Title: Client Success Specialist

Role Type: Existing vacancy

Interested in exploring something different while applying your existing insurance experience & knowledge? Thinking about joining an industry-leading, global organization for more growth? Then you won’t want to miss this opportunity to join Aon in our dynamic Calgary team!

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting the Commercial Risk division.

  • Resolve basic inquiries associated with all aspects of Aon Client Services (ACS) service delivery (e.g. output delivery, basic invoice inquiries, etc.) and refer more complex inquiries to senior team members;
  • Identify and retrieve relevant compliance documentation necessary to process renewals, invoices, and any other ACS results;
  • Perform vital activities or support sales & broking teams in initiating a renewal, processing an invoice, issuing auto IDs, issuing renewal and urgent certificates, initiating endorsements and processing other client requests;
  • Seek assistance from team members when confronted with unfamiliar or complex processing transactions;
  • Monitor and attend to requests via Polaris that require actions promptly;
  • Ensure the system of record (Xpress) is accurate and current to ensure outputs and client results will be produced according to guidelines and policy details;
  • Collaborate closely and be responsive to inquiries from outsourced providers to handle and ensure the timeliness and quality of outputs;
  • Upload, index or attach documents in the Document Management System;
  • Perform pre-renewal account review with the sales and broking team to meet client expectations related to timelines and to ensure accuracy of results (certificates, invoices, endorsements, etc.);
  • Help colleagues troubleshoot and resolve basic client issues around ACS services;
  • With assistance from sales and broking, address and complete special client projects;
  • Participate in internal renewal meetings where required.
How this opportunity is different

As a Client Success Specialist, your role embodies our company’s culture as Aon United. We work together and make everyone felt included. We are a caring and motivated team. Our focus is making sure our internal and external clients, as well as prospective clients, are being provided the utmost excellent and precise service, along with inheriting excellent relationships and bonds as we work closely with them in providing knowledge, professionalism and expertise.

Finding a balance between personal growth and well-being is important to us. We provide our colleagues with empowering tools and training to build their skills and encourage them in growth opportunities.

Skills and experience that will lead to success
  • 6 + months of experience in the insurance industry is preferred;
  • High attention to detail;
  • Developed interpersonal and collaborative skills, with the ability to work in a team environment;
  • Excellent oral and written communication skills
  • Outstanding customer service;
  • Proficiency with the MS Office suite.
  • Post-secondary education in an insurance-related field or equivalent years of office experience is preferred;
  • Provincial insurance license preferred or desire to obtain it;
  • Working towards CAIB, CRM or CIP is considered an asset

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

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2582646Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME
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About Aon

Sourced by ZipRecruiter

Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1992

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Pay

Benefits

Hours and flexibility

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