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Client Experience Manager Jobs in Alberta (NOW HIRING)

... experience. Harnessing our leadership position in office and production print technology, we've ... Client Manager, Enterprise Team - Canada About the Role Xerox is seeking a dynamic and strategic ...

Proven experience in sales, account management, or client relationship management, with a strong track record of growing revenue and retaining clients. * Demonstrated ability to build credibility ...

New

Proven experience in sales, account management, or client relationship management, with a strong track record of growing revenue and retaining clients. * Demonstrated ability to build credibility ...

New

... experience. * Assists with managing a portfolio of clients to retain and grow relationships. * Support IA's in individual client investment needs to provide professional, customized investment ...

New

With your business development experience, the quality of your client service, and your knowledge ... Recommend treasury management solutions including receivables, payables, liquidity management ...

Strong experience in implementing project management methodologies and performance tracking systems ... Client Relationships and Needs Assessment - Build and maintain strong client relationships.

Strong experience in implementing project management methodologies and performance tracking systems ... Client Relationships and Needs Assessment - Build and maintain strong client relationships.

Summary: The Client Relationship Manager role, provides strategic oversight and day-to-day ... Strong experience in implementing project management methodologies and performance tracking systems.

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...

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Client Experience Manager information

See Alberta salary details

$24K

$48.6K

$79K

How much do client experience manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for client experience manager in Alberta is $48,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $56,000.00 per year, depending on experience, location, and employer.

How much does a customer experience manager earn?

A Customer Experience Manager typically earns between $60,000 and $100,000 annually, depending on experience, location, and industry. Salaries can vary based on company size and the complexity of customer interactions managed.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How to become a CX manager?

To become a Client Experience Manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or account management. Developing skills in communication, problem-solving, and data analysis is essential, and certifications in customer experience or project management can enhance prospects. Gaining experience in managing client relationships and understanding customer feedback processes is also important.

What does a client experience manager do?

A client experience manager oversees the interactions between a company and its clients to ensure satisfaction and loyalty. They analyze feedback, coordinate with teams to improve service quality, and implement strategies to enhance the overall client experience, often using customer relationship management (CRM) tools. Strong communication, problem-solving skills, and a focus on customer needs are essential in this role.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a Client Experience Manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a Client Experience Manager, and why are they important?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What Does a Client Experience Manager Do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the most commonly searched types of Client Experience jobs in Alberta? The most popular types of Client Experience jobs in Alberta are:
What are popular job titles related to Client Experience Manager jobs in Alberta? For Client Experience Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Alberta look for? The top searched job categories for Client Experience Manager jobs in Alberta are:
What cities in Alberta are hiring for Client Experience Manager jobs? Cities in Alberta with the most Client Experience Manager job openings:
Client Manager - Alberta

Client Manager - Alberta

Xerox

Edmonton, AB • Hybrid

Full-time

Posted 29 days ago


Xerox rating

7.2

Company rating: 7.2 out of 10

Based on 126 frontline employees who took The Breakroom Quiz

96th of 143 rated electronics manufacturers


Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Client Manager, Enterprise Team - Canada About the Role

Xerox is seeking a dynamic and strategic Client Manager to join our Enterprise Team in Canada. In this role, you will be responsible for driving revenue growth, strengthening client relationships, and expanding Xerox's presence across some of our most important enterprise accounts. You will play a key role in delivering exceptional client experiences while identifying new opportunities to grow our business.

This position is ideal for a consultative, relationshipdriven sales professional who thrives in complex enterprise environments and is motivated by both client success and business growth.

 
What You'll Do Client Relationship Leadership
  • Build and maintain strong, trusted relationships with senior client stakeholders.

  • Act as a strategic advisor, understanding client priorities and aligning Xerox solutions to support their goals.

  • Ensure high levels of client satisfaction, retention, and service excellence.

Sales & Revenue Growth
  • Achieve or exceed assigned sales quotas and performance targets.

  • Lead new business development efforts within assigned accounts and across the enterprise segment.

  • Identify whitespace opportunities, pursue netnew logos, and expand Xerox's footprint in the Canadian market.

  • Build and manage a healthy pipeline through proactive prospecting, networking, and market engagement.

  • Drive renewals, expansions, and crosssell/upsell initiatives to maximize account growth.

Operational Excellence
  • Monitor service delivery performance to ensure contractual commitments and SLAs are consistently met.

  • Partner with internal teams to resolve issues, optimize processes, and enhance the overall client experience.

  • Ensure seamless coordination between sales, delivery, and support teams.

Strategic Planning & Collaboration
  • Contribute to account planning, forecasting, and longterm growth strategies.

  • Collaborate closely with senior leadership, sales specialists, and operational teams to deliver integrated solutions.

  • Represent Xerox as a trusted partner and thought leader within the enterprise market.

 
What You Bring
  • Experience in enterprise account management, business development, or strategic sales.

  • Strong relationshipbuilding and communication skills, with the ability to engage seniorlevel stakeholders.

  • A track record of achieving sales targets and driving revenue growth.

  • Ability to navigate complex client environments and deliver valuedriven solutions.

  • A proactive, consultative approach to identifying opportunities and solving client challenges.

 
Why Join Xerox
  • Opportunity to work with leading enterprise clients across Canada.

  • A collaborative, innovative environment where your ideas and impact matter.

  • Competitive compensation, including performancebased incentives.

  • Access to industryleading technology, tools, and professional development.


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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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