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Client Experience Manager Jobs in Alberta (NOW HIRING)

Xerox

Client Manager - Alberta

Edmonton, AB · Hybrid

... experience. Harnessing our leadership position in office and production print technology, we've ... Client Manager, Enterprise Team - Canada About the Role Xerox is seeking a dynamic and strategic ...

Global Payments

Client Strategy Executive

Calgary, AB · Hybrid

Proven experience in sales, account management, or client relationship management, with a strong track record of growing revenue and retaining clients. * Demonstrated ability to build credibility ...

Global Payments

Client Strategy Executive

Edmonton, AB · Hybrid

Proven experience in sales, account management, or client relationship management, with a strong track record of growing revenue and retaining clients. * Demonstrated ability to build credibility ...

H2 Safety

Client Relationship Manager

Calgary, AB · On-site

Strong experience in implementing project management methodologies and performance tracking systems ... Client Relationships and Needs Assessment - Build and maintain strong client relationships.

H2Safety

Client Relationship Manager

Calgary, AB

Strong experience in implementing project management methodologies and performance tracking systems ... Client Relationships and Needs Assessment - Build and maintain strong client relationships.

H2 Safety

Client Relationship Manager

Calgary, AB · On-site

Summary: The Client Relationship Manager role, provides strategic oversight and day-to-day ... Strong experience in implementing project management methodologies and performance tracking systems.

National Bank

Treasury Manager

Calgary, AB · On-site

With your business development experience, the quality of your client service, and your knowledge ... Recommend treasury management solutions including receivables, payables, liquidity management ...

Sephora

Stage Experience Lead - Full Time

Calgary, AB · On-site

An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model and provide outstanding client service so that the store achieves ...

CIBC US

Client Service Representative

Calgary, AB · On-site

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...

CIBC

Client Service Representative

Calgary, AB · On-site

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...

Td

Private Banking Client Service Associate

Edmonton, AB

CA$52K - CA$74K/yr

... management needs. This roleis responsible forservicing the needs of High Net Worth (HNW) clients and ensuring that each one has a legendary client experience. As part of the team, the Private Banking ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Alberta

Client Experience Manager information

See Alberta salary details

$24K

$48.6K

$79K

How much do client experience manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client experience manager in Alberta is $48,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $56,000.00 per year, depending on experience, location, and employer.

How much does a customer experience manager earn?

A Customer Experience Manager typically earns between $60,000 and $100,000 annually, depending on experience, location, and industry. Salaries can vary based on company size and the complexity of customer interactions managed.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How to become a CX manager?

To become a Client Experience Manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or account management. Developing skills in communication, problem-solving, and data analysis is essential, and certifications in customer experience or project management can enhance prospects. Gaining experience in managing client relationships and understanding customer feedback processes is also important.

What does a client experience manager do?

A client experience manager oversees the interactions between a company and its clients to ensure satisfaction and loyalty. They analyze feedback, coordinate with teams to improve service quality, and implement strategies to enhance the overall client experience, often using customer relationship management (CRM) tools. Strong communication, problem-solving skills, and a focus on customer needs are essential in this role.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a Client Experience Manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a Client Experience Manager, and why are they important?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What Does a Client Experience Manager Do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Alberta? The most popular types of Client Experience jobs in Alberta are:
What job categories do people searching Client Experience Manager jobs in Alberta look for? The top searched job categories for Client Experience Manager jobs in Alberta are:
What cities in Alberta are hiring for Client Experience Manager jobs? Cities in Alberta with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $48,566 per year, or $23.3 per hour.
Fan Experience Team (Part-Time)

Fan Experience Team (Part-Time)

Katz Group

Edmonton, AB

Part-time

Posted 3 days ago

Job description

Are you a friendly and passionate team player looking for an exciting part time job in the fast-paced world of Sports and Entertainment? Become a part of our Fan Experience team at Rogers Place. Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play as a team, and with devoted integrity towards our common purpose. Through our world class talent, we strive to Win. On and Off the Ice.  

Our Fan Experience and Security team is providing world class customer service that exceeds our guests’ expectations and creates memorable moments that last a lifetime. As a member of our Fan Experience team, you will have an opportunity to create a welcoming and exciting environment that brings the best fans in the country to their feet.  

Your Core Accountabilities

  • Make all our fans feel welcome by greeting them with our Signature approach.
  • Enhance their experience through sharing and educating Rogers Place main services and products.
  • Promote a safe and kind environment.

Does this sound like you?

  • You have a positive attitude.
  • You are a reliable team member, and your team can count on you.
  • You are curious and enjoy learning new skills.
  • You would like to play an influential role in delivering a renowned customer experience.
  • You have experience in customer service or are looking for an opportunity to learn.

Next Steps:

Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team.

Stay in Touch!

Official Edmonton Oilers Website | NHL.com

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