Contribute to client experience and business initiatives across the clinic and local area * Set and deliver on clinic goals aligned with strategic priorities * Lead the administrative team in ...
Contribute to client experience and business initiatives across the clinic and local area * Set and deliver on clinic goals aligned with strategic priorities * Lead the administrative team in ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client Service Associate, BMO Nesbitt Burns
Calgary, AB · On-site
CA$35K - CA$66K/mo
... experience. * Assists with managing a portfolio of clients to retain and grow relationships. * Support IA's in individual client investment needs to provide professional, customized investment ...
Client Service Associate, BMO Nesbitt Burns
Calgary, AB · On-site
CA$35K - CA$66K/mo
... experience. * Assists with managing a portfolio of clients to retain and grow relationships. * Support IA's in individual client investment needs to provide professional, customized investment ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Extensive experience with Major Domestic Personal Lines Markets (Intact, Aviva, SGI, etc ... Self-managing with strong analytical, organizational and time management skills * Strong attention ...
New
Extensive experience with Major Domestic Personal Lines Markets (Intact, Aviva, SGI, etc ... Self-managing with strong analytical, organizational and time management skills * Strong attention ...
New
Extensive experience with Major Domestic Personal Lines Markets (Intact, Aviva, SGI, etc ... Self-managing with strong analytical, organizational and time management skills * Strong attention ...
New
Extensive experience with Major Domestic Personal Lines Markets (Intact, Aviva, SGI, etc ... Self-managing with strong analytical, organizational and time management skills * Strong attention ...
New
Extensive experience with Major Domestic Personal Lines Markets (Intact, Aviva, SGI, etc ... Self-managing with strong analytical, organizational and time management skills * Strong attention ...
New
Extensive experience with Major Domestic Personal Lines Markets (Intact, Aviva, SGI, etc ... Self-managing with strong analytical, organizational and time management skills * Strong attention ...
New
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Event Marketing Manager
Calgary, AB · On-site
Seek cost effective digital solutions to deepen the client experience. 3. Execute on detailed events plans that manage risk and deliver seamless experiences * Create project workback schedules and ...
Event Marketing Manager
Calgary, AB · On-site
Seek cost effective digital solutions to deepen the client experience. 3. Execute on detailed events plans that manage risk and deliver seamless experiences * Create project workback schedules and ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
General Manager
Edmonton, AB · On-site
$175K - $200K/yr
... client experience, warranty, finance, and sales support * Align cross-functional teams to ensure ... Manage construction operations with focus on scheduling, trade performance, and build-cycle ...
Quick apply
General Manager
Edmonton, AB · On-site
$175K - $200K/yr
... client experience, warranty, finance, and sales support * Align cross-functional teams to ensure ... Manage construction operations with focus on scheduling, trade performance, and build-cycle ...
Guest Services Representative
Calgary, AB · On-site
Sales & Guest Experience Manager Responsibilities: * Build relationships with customers to deliver ... Ask probing questions to determine our guest's needs, provide recommendations to our client ...
Guest Services Representative
Calgary, AB · On-site
Sales & Guest Experience Manager Responsibilities: * Build relationships with customers to deliver ... Ask probing questions to determine our guest's needs, provide recommendations to our client ...
Client Service Associate
Calgary, AB · On-site
... management.Team members research and respond to client inquiries and issues, in a timely manner, complying with internal SLAs and ensuring a positive client experience.Operating with a "One team ...
Client Service Associate
Calgary, AB · On-site
... management.Team members research and respond to client inquiries and issues, in a timely manner, complying with internal SLAs and ensuring a positive client experience.Operating with a "One team ...
Client Service Associate
Calgary, AB · On-site
... management. Team members research and respond to client inquiries and issues, in a timely manner, complying with internal SLAs and ensuring a positive client experience. Operating with a "One team ...
Client Service Associate
Calgary, AB · On-site
... management. Team members research and respond to client inquiries and issues, in a timely manner, complying with internal SLAs and ensuring a positive client experience. Operating with a "One team ...
Customer Experience Associate
Edmonton, AB · On-site
CA$22.50 - CA$28.33/hr
Strong administration, organizational, planning and time management skills to work in a fast-paced ... TD is deeply committed to being a leader in client experience, that is why we believe that all ...
Customer Experience Associate
Edmonton, AB · On-site
CA$22.50 - CA$28.33/hr
Strong administration, organizational, planning and time management skills to work in a fast-paced ... TD is deeply committed to being a leader in client experience, that is why we believe that all ...
Client Experience Manager information
See Alberta salary details
$24K - $29K
3% of jobs
$29K - $34K
13% of jobs
$36.5K is the 25th percentile. Wages below this are outliers.
$34K - $39K
19% of jobs
The median wage is $43.7K / yr.
$39K - $44K
17% of jobs
$44K - $49K
13% of jobs
$52.7K is the 75th percentile. Wages above this are outliers.
$49K - $54K
16% of jobs
$54K - $59K
7% of jobs
$59K - $64K
7% of jobs
$64K - $69K
2% of jobs
$69K - $74K
2% of jobs
$74K - $79K
2% of jobs
$24K
$48.6K
$79K
How much do client experience manager jobs pay per year?
As of Sep 5, 2026, the average yearly pay for client experience manager in Alberta is $48,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $56,000.00 per year, depending on experience, location, and employer.
What does a client experience manager do?
A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.
What are the key skills and qualifications needed to thrive as a client experience manager?
To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.
How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?
Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.
What is the difference between Client Experience Manager vs Customer Service Manager?
| Aspect | Client Experience Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Enhancing overall client experience and satisfaction | Managing customer support and service operations |
| Work Environment | Strategic roles, often cross-departmental | Operational, frontline customer support teams |
| Required Credentials | Relevant experience in customer relations, marketing, or sales | Customer service experience, leadership skills |
| Industry Usage | Used across industries focusing on client retention | Common in retail, hospitality, and service sectors |
The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.
More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Alberta?
The most popular types of Client Experience jobs in Alberta are:
What job categories do people searching Client Experience Manager jobs in Alberta look for?
The top searched job categories for Client Experience Manager jobs in Alberta are:
What cities in Alberta are hiring for Client Experience Manager jobs?
Cities in Alberta with the most Client Experience Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 7 days ago
Job description
Manager, Clinic Services (Operational Leader) – Edmonton North West
Employment Status: This is a full-time opportunity for an experienced operational leader.
 The Manager of Clinic Services, reporting to the Area Director, is responsible for creating a clinic environment that reflects CBI Health’s purpose, values, and client promise. This role plays a key part in developing team members through coaching, mentoring, and engagement, while also building strong community partnerships that support business growth.
The Manager, Clinic Services, leads the clinic in delivering an outstanding client experience, ensuring operational excellence, and achieving strong business outcomes.
Take a look at what you’ll do each day:
- Foster and support clinic team engagement with local physicians and funders (WCB, Auto Insurance Adjusters, LTD), while building and nurturing referral relationships
- Provide input into clinic business decisions, service delivery models, and team development aligned with strategic goals
- Coach, mentor, develop, and performance manage team members through consistent performance review processes
- Support onboarding of clinical and non-clinical team members to build a high-performing team
- Contribute to client experience and business initiatives across the clinic and local area
- Set and deliver on clinic goals aligned with strategic priorities
- Lead the administrative team in schedule management to ensure timely access to services
- Provide strong leadership that fosters engagement and attracts high-performing talent
- Drive service excellence by ensuring consistent service delivery standards and access to care
- Organize resources, solve problems, and make informed decisions independently and collaboratively
- Deliver a personalized client experience through effective scheduling, strong client interactions, and proactive problem-solving
 Here’s what you’ll need to be successful:
- Post-secondary education or equivalent industry experience
- Experience in a private clinic or rehabilitation setting
- Strong organizational, communication, and multitasking skills
- Proven ability to lead, coach, and develop team members
- Results-oriented, adaptable, and able to work independently
- Commitment to ongoing professional development
 What CBI Health can offer you:
We are proud of our supportive environment, strong leadership, and collaborative teams. We offer ongoing training, mentoring, and opportunities for growth and advancement.
 Total rewards include:
- Continuous learning and leadership development opportunities
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits (health, dental, vision fully employer-paid)
- Eligibility to participate in the organization’s pension plan after completing one year of employment
- Strong administrative support
About us
CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.
We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at cbihealth.ca.
CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.