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Client Services Manager Jobs in Alberta (NOW HIRING)

Xerox

Client Manager - Alberta

Edmonton, AB · Hybrid

Client Manager, Enterprise Team - Canada About the Role Xerox is seeking a dynamic and strategic ... Ensure high levels of client satisfaction, retention, and service excellence. Sales & Revenue ...

BMO Capital Markets

Client Services Officer

Calgary, AB · On-site

CA$38K - CA$71K/yr

Typically meets client service needs through a pooled call center environment or a dedicated one-on ... Supports change management of varying scope and type; tasks typically focused on execution and ...

New

Sephora

Services Manager, Stores

Edmonton, AB · On-site

CA$54K - CA$68K/yr

Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ...

Superior Health and Safety Inc

Be Seen First

Client Services Representative

Calgary, AB · On-site

CA$800 - CA$1.4K/wk

Collaborate with management teams to stay updated on new products, services, and policies * * Record customer information within our customer service database * Engage with clients in a friendly and ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Alberta

Client Services Manager information

See Alberta salary details

$24K

$56.5K

$101K

How much do client services manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client services manager in Alberta is $56,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Alberta? The most popular types of Client Services jobs in Alberta are:
What are popular job titles related to Client Services Manager jobs in Alberta? For Client Services Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Alberta look for? The top searched job categories for Client Services Manager jobs in Alberta are:
What cities in Alberta are hiring for Client Services Manager jobs? Cities in Alberta with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,455 per year, or $27.1 per hour.

Client Manager - Alberta

Xerox

Edmonton, AB • Hybrid

Full-time

Re-posted 10 days ago

Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

102nd of 156 rated electronics manufacturers

Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Client Manager, Enterprise Team - Canada About the Role

Xerox is seeking a dynamic and strategic Client Manager to join our Enterprise Team in Canada. In this role, you will be responsible for driving revenue growth, strengthening client relationships, and expanding Xerox's presence across some of our most important enterprise accounts. You will play a key role in delivering exceptional client experiences while identifying new opportunities to grow our business.

This position is ideal for a consultative, relationshipdriven sales professional who thrives in complex enterprise environments and is motivated by both client success and business growth.

 
What You'll Do Client Relationship Leadership

  • Build and maintain strong, trusted relationships with senior client stakeholders.

  • Act as a strategic advisor, understanding client priorities and aligning Xerox solutions to support their goals.

  • Ensure high levels of client satisfaction, retention, and service excellence.

Sales & Revenue Growth

  • Achieve or exceed assigned sales quotas and performance targets.

  • Lead new business development efforts within assigned accounts and across the enterprise segment.

  • Identify whitespace opportunities, pursue netnew logos, and expand Xerox's footprint in the Canadian market.

  • Build and manage a healthy pipeline through proactive prospecting, networking, and market engagement.

  • Drive renewals, expansions, and crosssell/upsell initiatives to maximize account growth.

Operational Excellence

  • Monitor service delivery performance to ensure contractual commitments and SLAs are consistently met.

  • Partner with internal teams to resolve issues, optimize processes, and enhance the overall client experience.

  • Ensure seamless coordination between sales, delivery, and support teams.

Strategic Planning & Collaboration

  • Contribute to account planning, forecasting, and longterm growth strategies.

  • Collaborate closely with senior leadership, sales specialists, and operational teams to deliver integrated solutions.

  • Represent Xerox as a trusted partner and thought leader within the enterprise market.

 
What You Bring

  • Experience in enterprise account management, business development, or strategic sales.

  • Strong relationshipbuilding and communication skills, with the ability to engage seniorlevel stakeholders.

  • A track record of achieving sales targets and driving revenue growth.

  • Ability to navigate complex client environments and deliver valuedriven solutions.

  • A proactive, consultative approach to identifying opportunities and solving client challenges.

 
Why Join Xerox

  • Opportunity to work with leading enterprise clients across Canada.

  • A collaborative, innovative environment where your ideas and impact matter.

  • Competitive compensation, including performancebased incentives.

  • Access to industryleading technology, tools, and professional development.


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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

Social media

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