Client Services Assistant Jobs in Alberta (NOW HIRING)

Administrative Assistant - Client Services - Education, Training and Research

Location: 3rd Floor, 12308 - 111th Avenue, Edmonton, AB

Closing Date: Until Suitable Candidate Found

Position Status: Full Time (40 hrs per week), One (1) year Contact

The Otipemisiwak Metis Government is recruiting for an Administrative Assistant to support the Client Services team in our Education, Training and Research department. Reporting to the Quality Assurance Manager, Client Services, this position will be responsible for ensuring smooth day-to-day operations of the team. The successful candidate will handle office tasks; provide polite and professional assistance via phone, mail, and email; assist in implementing effective filing and Metis Employment Services processes. The Administrative Assistant will be a master multi-tasker with excellent communication skills and an upbeat attitude, who will be required to take direction and work intuitively to support the completion of the team's goals and objectives in a professional and culturally appropriate manner.

Key Responsibilities

• Support the Quality Assurance Manager to ensure administrative activities are delivered in a timely and efficient manner.

• Perform clerical functions such as filing, preparing correspondence, and answering phone calls.
• Assist in developing, implementing, and maintaining processes and procedures within the team.
• Organize, maintain, and coordinate office records and files.
• Photocopy and organize documents for distribution, mailing, binding, and filing.
• Accurately and appropriately file correspondence, invoices, and receipts.
• Present a positive and professional image of the organization when interacting with employees, citizens, visitors, and other external stakeholders.
• Maintain a high level of cultural sensitivity, professionalism, and confidentiality in all interactions and when handling sensitive documents.
• Other duties as required or assigned.

Skills and Competencies

• Recognized strength in supporting teams and providing administrative and clerical support to add to organizational capacity.
• Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint), database applications and administration systems.
• Familiarity with Requisition/Purchase Order software systems is an asset.
• Strong planning and organizational skills, with an ability to organize and prioritize daily tasks and long-term objectives.
• Superior written and verbal communication skills, including professional email etiquette.
• Excellent interpersonal skills, with the ability to build strong relationships.
• Flexible and adaptable, with an ability to switch between multiple priorities.
• Strong sense of ethics and the ability to maintain a high level of confidentiality in all interactions.
• Political and cultural sensitivity.
• Knowledge of Metis history, culture, and issues affecting Metis people. An in-depth understanding of the Otipemisiwak Metis Government and Metis culture is an asset.

Qualifications

• Administrative certificate/diploma or education in a related field. Other relevant training and experience will be considered.

• Minimum of two (2) years of experience in a similar administrative or receptionist role, preferably within a government, non-profit, or Indigenous organization.
• Experience working in an Indigenous organization is an asset.

Other Requirements

• Position is based in Edmonton; in-office presence is required.
• Ability to work a regular schedule of Monday - Friday, 8:30 AM - 4:30 PM as well as occasional evenings and weekends, with notice.
• Ability to travel throughout Alberta, with notice.
• Reliable transportation and a valid Class 5 Driver's License.
• Submission of a clear Police Information Check.

What We Offer

• An opportunity to work for Otipemisiwak Metis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops.
• An opportunity to learn about Metis culture, history, and art.
• Meaningful work in a fun and supportive work environment.
• Training and professional development opportunities.
• Generous time off policies.
  

Metis applicants are encouraged to apply!

Apply online at http://albertametis.com/careers/

The Otipemisiwak Metis Government thanks all applicants for their interest. Only applicants selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online one-way video interview. Should you have any concerns with completing the video interview, please reach out to Human Resources by responding to the email invitation. No phone calls please.