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Client Services Assistant Jobs in Airdrie, AB (NOW HIRING)

ParaMed

Client Services Coordinator

Calgary, AB · On-site

Superior Customer service skills * Ability to effectively communicate both orally and written ... These tools assist our recruitment team but do not replace human judgment - every application is ...

Superior Health and Safety Inc

Be Seen First

Client Services Representative

Calgary, AB · On-site

CA$800 - CA$1.4K/wk

We assist in evaluating home and business risks, planning escape routes, and offer solutions ... Collaborate with management teams to stay updated on new products, services, and policies

Td

FP Client Service Associate

Calgary, AB · Remote

CA$52K - CA$74K/yr

The Client Service Associate (CSA) provides a high level of dedicated sales and service support to ... risk * Assist in the timely and accurate completion of new account openings, account and cash ...

The Consumer Goods Forum

Wealth Associate

Calgary, AB · On-site

... Assist with servicing existing clients; * Perform additional administrative duties as required; * Assist with additional team projects as required; * Support new client onboarding workflows;

GreenShield

CLIENT SERVICE REPRESENTATIVE

Calgary, AB · Remote

Required to attend client meetings including new group implementations, employee meetings, problem solving sessions, and general relationship building events. * Assist Business Development Managers ...

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How much do client services assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client services assistant in Airdrie, AB is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.12 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Airdrie, AB?

The most popular types of Client Services jobs in Airdrie, AB are:

What job categories do people searching Client Services Assistant jobs in Airdrie, AB look for?

The top searched job categories for Client Services Assistant jobs in Airdrie, AB are:

What cities near Airdrie, AB are hiring for Client Services Assistant jobs?

Cities near Airdrie, AB with the most Client Services Assistant job openings:

Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Airdrie, AB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,793 per year, or $19.1 per hour.

Client Services Administrator

AGAT Laboratories

Calgary, AB • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 14 days ago

Job description

Your future is bright at AGAT!
At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world.

The Client Services Administrator (CSA) is an entry-level role that assists the Client Services Team with customer support and administrative tasks. Client communication, follow-up and maintaining deadlines will be a critical aspect of this position. This position will be scheduled for evening shifts to cover after-hours client inquiries. 
What you will be doing:      

  • Strive to employ AGAT’s mission statement of “Service Beyond Analysis” by providing assistance to the Client Services Team 
  • Ensure delegated client requests are completed in a timely and accurate manner including:
    • Submission of bottle order, re-assignment and re-analysis requests.
    • Providing clients with accurate and timely information.
    • Completing administrative tasks such as prompt delivery of Sample Receipt Notifications, Results and Invoices within required turnaround time.
    • Prompt and accurate invocing and invoice revision
    • Notifying clients of sample integrity issues.
  • Provide backup and support for Client Service Representatives and coverage as required, for the following:
    • Responding to client inquiries by email or phone call.
    • Updating and re-issuing reports with updated project and sample information or requested regulatory guidelines.
    • Assisting with meeting and exceeding sample turnaround times, utilizing Priority Request Monitor to monitor the status of work orders.
  • Provide assistance to Logistics and Shipping, when required, by:
    • Preparing bottle orders as per requested submissions.
    • Organizing and labeling samples.
  • Logging samples into LIMS (Laboratory Information Management System.)
  • Alert appropriate Client Service Representatives on any customer issues, escalating high-level complaints to the appropriate department.
  • Participate in team training.
  • Assist in internal and external audits.

What you bring to the table:                                        
  • Minimum 1 year customer service experience.
  • Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems).
  • Excellent communication skills with clients and members of the team, both verbal and written.
  • Excellent organization and time management skills.
  • Attention to detail for routine tasks and commitment to quality standards.
  • Ability to work well under pressure
Why Join Us?
At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including:
  • Comprehensive health, dental, and vision care.
  • Paid vacation and flexible sick time.
  • Employee Assistance Program (EAP).
  • Long-term disability and life insurance.
  • Professional development opportunities.
Who We Are:
AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions. These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.
We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results. Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.
Our Commitment to Community and Philanthropy:
At AGAT, we strive not only to advance science but also to make a positive impact in our communities. The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.
Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need. Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.
Our work extends beyond the laboratory—we’re committed to creating a brighter future for our employees, clients, and the communities we serve.
Join AGAT Laboratories to be part of an organization that values not just scientific innovation but also meaningful connections and lasting contributions to society.
Inclusion and Diversity:
AGAT Laboratories is an equal opportunity employer, committed to fostering an inclusive and barrier-free workplace. If you require accommodation during any stage of the recruitment process, please inform us confidentially, and we will work to meet your needs.
Thank You for Your Interest:
We appreciate the time and effort of every applicant. Only those selected for interviews will be contacted.

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