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Client Services Jobs (NOW HIRING)

Publicis Groupe Holdings B.V

Client Services

Manhattan, NY · On-site

$19.37 - $28.63/hr

Overview As Client Services, you are responsible for creating a premium but welcoming atmosphere for clients and staff alike, Client Services will ensure the smooth operation of the company's studio ...

TheraTree

Client Services

Owensboro, KY · On-site

Our therapeutic services treat: * Minds by sprouting learning and strategies for life. * Bodies by ... Schedules client appointments that are efficient and maximize all appointment opportunities.

ProspectBlue

Client Services Associate

Richmond, VA · On-site

$50K - $60K/yr

Client Services Associate - Entry Level | Richmond, VA ProspectBlue seeks an entry-level Client Services Associate for our wealth management firm client in Richmond, Virginia! About the Opportunity:

Boutique Recruiting

Client Services Associate

Dallas, TX · On-site

$70K/yr

Client Services Associate Salary Range: $70,000 base + $10,000 annual bonus potential Join a growing boutique wealth management firm where exceptional client service, precision, and ownership are at ...

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Client Services information

See salary details

$35K

$70.3K

$127.5K

How much do client services jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client services in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services professional?

To excel in Client Services, you need strong communication, problem-solving, and organizational skills, often supported by a background in business, marketing, or a related field. Familiarity with CRM software, ticketing systems, and office productivity tools is common in this role. Outstanding interpersonal skills, patience, and the ability to manage multiple tasks under pressure help professionals stand out. These competencies are crucial for building lasting client relationships, resolving issues quickly, and ensuring high client satisfaction.

How does a client services professional typically collaborate with other departments to ensure client satisfaction?

Client Services professionals often work closely with teams such as sales, product development, and technical support to address client needs and deliver tailored solutions. Regular communication and cross-departmental meetings are common to ensure that client feedback is understood and acted upon efficiently. This collaborative approach not only helps in resolving client concerns promptly but also fosters ongoing relationships and trust with clients, making teamwork a vital part of the role.

What is the difference between Client Services vs Customer Support?

AspectClient ServicesCustomer Support
CredentialsTypically requires communication, relationship management, and industry-specific knowledgeOften requires technical troubleshooting and product knowledge
Work EnvironmentClient-facing, often in professional or corporate settingsCall centers, help desks, or online support platforms
Employer & Industry UsageUsed across consulting, finance, and B2B servicesCommon in retail, tech, and consumer electronics
Search & Comparison IntentUnderstanding relationship management and account handlingResolving product issues and technical questions

While both roles involve assisting clients or customers, Client Services focuses on building long-term relationships and managing accounts, whereas Customer Support primarily addresses technical issues and immediate problem resolution. The roles often overlap but serve different customer interaction needs within various industries.

Is client services a good career?

Client services is a viable career that involves managing customer relationships, resolving issues, and ensuring client satisfaction. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The role can offer opportunities for advancement and skill development in various industries.

What do client services do?

Client services professionals are responsible for managing relationships with clients, addressing their needs, and ensuring satisfaction. They often handle communication, resolve issues, and coordinate with other departments to deliver solutions, using skills like communication and problem-solving. Their goal is to maintain positive client relationships and support business retention.

What jobs are considered client services?

Client services jobs involve interacting with customers to address their needs, provide support, and ensure satisfaction. Common roles include customer service representatives, account managers, client support specialists, and client success managers, often requiring communication skills and familiarity with customer relationship management (CRM) tools.
More about Client Services jobs

What cities are hiring for Client Services jobs?

Cities with the most Client Services job openings:

What are the most commonly searched types of Client Services jobs?

The most popular types of Client Services jobs are:

What states have the most Client Services jobs?

States with the most job openings for Client Services jobs include:

Client Services jobs near you
Infographic showing various Client Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

Director, Client Services

AmTrust Financial Services, Inc.

Southington, CT • On-site

Full-time

Re-posted 19 days ago

Job description

Overview
We are seeking a skilled Director, Client Services, to drive growth and development across all the Client Services teams. This position will report to the SVP, Client Services and partner with the AVP, Client Experience, Client Services Analytics Manager, AVP, Agency Services and VP Risk Control. The Director supports the Client Services team to drive efficiency, accuracy, and client centricity in all client services processes. The director will also lead improvements in audit, access and staffing. The director will work in collaboration with the Client Services team to implement strategy, drive data integrity, optimize services and ensure operational process and policies are in place. This position offers the opportunity to shape operational excellence and enhance the client experience by leading impactful initiatives and supporting a culture of continuous improvement.
Responsibilities
  • Manages CXA team, National Access Lead and the National Audit Lead.
  • Supports strategic initiative growth in Agency Services and Risk Control
  • Direct, plan, and implement strategic initiatives to support client experience goals.
  • Ensure optimal resource utilization to meet client expectations.
  • Manage the effective implementation of new systems and optimize the use of existing technologies.
  • Document customer journey to identify opportunities for improved client experience.
  • Salesforce Management and Optimization for Client experience assistants.
  • Identify, track and drive Salesforce enhancements and fixes.
  • Coordinate across departments to achieve alignment and progress.
  • Supervise the Client Experience Assistant team, continuously enhancing workflows to drive efficiency and improve team processes.
  • Data Integrity: Maintain data integrity across multiple platforms and documents to ensure accuracy and consistency.
  • Review activities, costs, and operations to measure progress toward goals.
  • Propose innovative, programmatic changes based on assessments to enhance efficiency and consistency.
  • Salesforce Management and Optimization for Client experience in partnership with sales.
  • Support CX leadership to develop salesforce reporting and scorecards.
  • Manage communication and updates on process workflow documents.
  • Develop and manage workflows for the Large Loss Notice process.
  • Project Management: Track initiatives and manage multiple projects to support operational goals.
  • Coordinate across departments to achieve alignment and progress.
  • Identify opportunities to leverage resources across the division and enterprise, addressing operational challenges and maximizing opportunities

Qualifications
• Proven experience in operations management, preferably within insurance, claims, or a related industry.
• Strong project management skills, with a record of delivering results in a dynamic environment.
• Understanding of Salesforce or similar CRM platforms.
• Understanding of Agency appointment and due diligence process.
• Understanding of Risk Control capabilities.
• Ability to develop workflows, streamline processes, and manage data integrity across platforms.
• Experience with writing and implementing program level policy and procedures.
• Ability to interact collaboratively and work effectively with a multi-functional team and throughout the organization; fosters an environment of shared responsibility and accountability.
• Strong leadership skills, with experience managing cross-functional teams.
• Analytical mindset with a focus on identifying efficiencies and implementing improvements

Apply