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Client Services Director Jobs (NOW HIRING)

Lawrence Law Office

Client Services Director

Columbus, OH · On-site

$20 - $22/hr

As a Client Services Director, you will play a crucial role in obtaining and retaining satisfied clients. In this position, you will be responsible for providing administrative support to our sales ...

Vaco LLC

Client Services Director

San Antonio, TX

Client Service Director Are you an Accounting or Finance professional who enjoys building relationships, solving complex challenges, and driving results? Do you thrive in a collaborative, team-based ...

Lumanity

Client Services Director

Morristown, NJ · Hybrid

Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their dedicated commercial Insights Team.

Lumanity

Client Services Director

Morristown, NJ · Hybrid

Responsibilities / Position overview Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their ...

HUB

Client Services Director

Sandy, UT · On-site

The Client Service Director(Manager) oversees the day-to-day functions of department(s) and/or location(s). This is a highly visible leadership position that manages operational sales support and ...

Further

Client Services Director

New York, NY · Hybrid

CLIENT SERVICES DIRECTOR We're hiring a client services leader who grows accounts through value creation. This person leads a portfolio of enterprise customers by translating strategy into measurable ...

Further

Client Services Director

Dallas, TX · On-site

CLIENT SERVICES DIRECTOR We're hiring a client services leader who grows accounts through value creation. This person leads a portfolio of enterprise customers by translating strategy into measurable ...

Envision Pharma Group

Client Services Director

Excellence, People, Growth The opportunity We are seeking an experienced Client Services Director to join our Life Sciences Commercialization business. This is a senior leadership role responsible ...

Lumanity

Client Services Director

Morristown, NJ · On-site

Responsibilities / Position overview Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their ...

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Client Services Director information

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$38.5K

$90.9K

$163K

How much do client services director jobs pay per year?

As of Jul 11, 2026, the average yearly pay for client services director in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What does a Client Services Director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What is a director of client services?

A director of client services is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery. They often lead teams, develop strategies to improve client experience, and coordinate with other departments to meet client needs and business goals.

What are some common challenges faced by a Client Services Director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Client Services Director, and why are they important?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What is the role of a client service director?

A client services director oversees the delivery of services to clients, ensuring their needs are met and satisfaction is maintained. They manage client relationships, lead service teams, develop strategies to improve client experience, and often coordinate with sales and marketing departments to support business growth.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Vice President of Customer Experience or Customer Service Director, with salaries often exceeding six figures. These roles require extensive leadership skills, industry experience, and strategic oversight of customer service operations.
More about Client Services Director jobs
What cities are hiring for Client Services Director jobs? Cities with the most Client Services Director job openings:
What are the most commonly searched types of Client Services jobs? The most popular types of Client Services jobs are:
Who are the top companies hiring for Client Services Director jobs? The top employers for Client Services Director jobs are:
What states have the most Client Services Director jobs? States with the most job openings for Client Services Director jobs include:
Client Services Director jobs near you
Infographic showing various Client Services Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.
Client Services Director

Client Services Director

Lawrence Law Office

Columbus, OH • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 19 hours ago

Job description

Welcome to Lawrence Law Office, a prestigious Central Ohio law firm. We currently are seeking a Client Services Director to join our dedicated team. As a Client Services Director, you will play a crucial role in obtaining and retaining satisfied clients.

In this position, you will be responsible for providing administrative support to our sales and marketing team, securing and maintaining client relationships, and assisting with various marketing-related tasks. You will be a liaison between our firm and clients to facilitate timely communication, excellent client service and proper billing and collection. Your strong organizational skills and attention to detail will be essential in maintaining accurate records and facilitating effective collaboration between departments.


If you are a motivated and detail-oriented individual with a passion for customer service, we invite you to join our team at Lawrence Law Office. Apply today and become part of our dynamic and professional work environment.


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off


Responsibilities

- Act as a point of contact for clients, answering inquiries and resolving issues in a timely and efficient manner.

Collaborate with the marketing team to develop and implement strategies for achieving goals.

Maintain accurate and up-to-date client records in our CRM system.

Serve as a critical link between clients and other legal service providers on our team.

Assure timely payments for services to allow smooth execution of case strategies.

Provide detailed reporting of client marketing and communications.


Requirements

Previous experience in a customer service or administrative role is preferred.

Excellent communication and interpersonal skills to effectively interact with clients and colleagues.

Strong organizational skills and the ability to prioritize tasks effectively.

Proficiency in using office software and CRM systems.

Detail-oriented and able to maintain accuracy in record keeping.

A positive and inviting attitude to contribute to a collaborative, client service oriented work environment.