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Client Services Director Jobs (NOW HIRING)

Lawrence Law Office

Client Services Director

Columbus, OH · On-site

$20 - $22/hr

As a Client Services Director, you will play a crucial role in obtaining and retaining satisfied clients. In this position, you will be responsible for providing administrative support to our sales ...

Insero Talent Solutions

Position Summary The Client Services Director is a client-facing position responsible for developing, strengthening, and maintaining relationships with customers, clients, eye-care professionals ...

Solairus Aviation

Client Services Director

$90K - $110K/yr

We are looking for a Client Services Director who thrives in a fast-paced, high-touch environment, where attention to detail, operational precision, and premium service delivery are non-negotiable.

TIAA

Client Services Director

Charlotte, NC

$92K - $115K/yr

Client Services Team Leader The Client Services Director (CSD) leads, mentors, and manages a team of Client Service Managers (CSMs) to ensure exceptional service delivery and client satisfaction. The ...

TIAA

Client Services Director

Dallas, TX · On-site

$92K - $115K/yr

Client Services Team Leader The Client Services Director (CSD) leads, mentors, and manages a team of Client Service Managers (CSMs) to ensure exceptional service delivery and client satisfaction. The ...

TIAA

Client Services Director

Dallas, TX

$92K - $115K/yr

Client Services Team Leader The Client Services Director (CSD) leads, mentors, and manages a team of Client Service Managers (CSMs) to ensure exceptional service delivery and client satisfaction. The ...

Lumanity

Client Services Director

Morristown, NJ · Hybrid

Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their dedicated commercial Insights Team.

Vaco LLC

Client Services Director

San Antonio, TX · On-site

Client Service Director Are you an Accounting or Finance professional who enjoys building relationships, solving complex challenges, and driving results? Do you thrive in a collaborative, team-based ...

Pronghorn

Client Services Director

New York, NY · On-site +1

$130K - $145K/yr

The Senior Account Director is a senior client services leader responsible for overseeing experiential and live event programs across multiple brands while leading internal account teams and ...

HUB

Client Services Director

Sandy, UT

The Client Service Director(Manager) oversees the day-to-day functions of department(s) and/or location(s). This is a highly visible leadership position that manages operational sales support and ...

Envision Pharma Group

Client Services Director

Excellence, People, Growth The opportunity We are seeking an experienced Client Services Director to join our Life Sciences Commercialization business. This is a senior leadership role responsible ...

Further

Client Services Director

New York, NY · Hybrid

CLIENT SERVICES DIRECTOR We're hiring a client services leader who grows accounts through value creation. This person leads a portfolio of enterprise customers by translating strategy into measurable ...

Lumanity

Client Services Director

Morristown, NJ · On-site

Responsibilities / Position overview Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their ...

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Client Services Director information

See salary details

$38.5K

$90.9K

$163K

How much do client services director jobs pay per year?

As of Jun 18, 2026, the average yearly pay for client services director in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What does a Client Services Director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What is a client vs. customer?

In a client services role, a client is an individual or organization that receives ongoing, personalized services or advice, often involving a professional relationship and tailored solutions. A customer typically refers to someone who purchases a product or service, usually in a transactional, one-time manner. Understanding this distinction helps client services directors tailor their approach to meet long-term relationship needs versus immediate sales.

What are some common challenges faced by a Client Services Director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the definition of a client?

A client is an individual or organization that receives services or products from a company or professional, such as a Client Services Director. Building and maintaining strong client relationships is essential in client-facing roles, often requiring communication skills and understanding client needs.

What are the key skills and qualifications needed to thrive as a Client Services Director, and why are they important?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What's another word for client?

In the context of a Client Services Director, another word for client is customer, account, or patron. These terms refer to individuals or organizations that receive services or products and are central to client management and relationship-building skills in the role.

What is a person who is a client?

A client is an individual or organization that receives services or products from a company or professional, such as a Client Services Director. Building strong relationships and understanding client needs are essential skills in client management roles. Effective communication and customer service are key to maintaining client satisfaction.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

More about Client Services Director jobs
What cities are hiring for Client Services Director jobs? Cities with the most Client Services Director job openings:
What are the most commonly searched types of Client Services jobs? The most popular types of Client Services jobs are:
Who are the top companies hiring for Client Services Director jobs? The top employers for Client Services Director jobs are:
What states have the most Client Services Director jobs? States with the most job openings for Client Services Director jobs include:
What job categories do people searching Client Services Director jobs look for? The top searched job categories for Client Services Director jobs are:
Client Services Director jobs near you
Infographic showing various Client Services Director job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 68% Full Time, 24% Part Time, 3% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.

Client Services Director

Lawrence Law Office

Columbus, OH • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

Welcome to Lawrence Law Office, a prestigious Central Ohio law firm. We currently are seeking a Client Services Director to join our dedicated team. As a Client Services Director, you will play a crucial role in obtaining and retaining satisfied clients.

In this position, you will be responsible for providing administrative support to our sales and marketing team, securing and maintaining client relationships, and assisting with various marketing-related tasks. You will be a liaison between our firm and clients to facilitate timely communication, excellent client service and proper billing and collection. Your strong organizational skills and attention to detail will be essential in maintaining accurate records and facilitating effective collaboration between departments.


If you are a motivated and detail-oriented individual with a passion for customer service, we invite you to join our team at Lawrence Law Office. Apply today and become part of our dynamic and professional work environment.


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off


Responsibilities

- Act as a point of contact for clients, answering inquiries and resolving issues in a timely and efficient manner.

Collaborate with the marketing team to develop and implement strategies for achieving goals.

Maintain accurate and up-to-date client records in our CRM system.

Serve as a critical link between clients and other legal service providers on our team.

Assure timely payments for services to allow smooth execution of case strategies.

Provide detailed reporting of client marketing and communications.


Requirements

Previous experience in a customer service or administrative role is preferred.

Excellent communication and interpersonal skills to effectively interact with clients and colleagues.

Strong organizational skills and the ability to prioritize tasks effectively.

Proficiency in using office software and CRM systems.

Detail-oriented and able to maintain accuracy in record keeping.

A positive and inviting attitude to contribute to a collaborative, client service oriented work environment.